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Unlock your potential with ITIL® Training Courses

In today’s fast-paced digital world, effective IT service management is crucial. ITIL®4 (Information Technology Infrastructure Library) provides a comprehensive set of best practices to align IT services with business needs. Whether you’re an IT professional aiming to advance your career or an organization striving for efficiency, ITIL®4 training courses offer the perfect solution.

What is ITIL®4?

ITIL®4 is the latest version of the globally recognized framework for IT service management (ITSM). It integrates modern methodologies like Agile, DevOps, and Lean to ensure seamless IT-business alignment and continual improvement.

Why choose ITIL®4 Training?

  1. Enhance Career Prospects: ITIL®4 certification is highly valued in the IT industry. It demonstrates a deep understanding of ITSM principles and best practices, leading to increased job opportunities, higher salaries, and career advancement.
  2. Improve Organizational Efficiency: ITIL®4 training equips your team with the skills needed to streamline IT operations, reduce costs, and enhance service delivery, improving incident management, change management, and service desk operations.
  3. Stay Current: Stay up-to-date with the latest IT service management trends and practices, ensuring your team remains competitive in a rapidly evolving technological landscape.

Our ITIL 4 Training Courses

ITIL®4 Foundation

Designed for beginners, this course covers the fundamental concepts of ITIL®4 and prepares you for the ITIL®4 Foundation certification exam.

ITIL® Specialist, Strategist, and Leader Modules

Advanced modules focusing on specific areas of IT service management, such as Create, Deliver and Support (CDS); Drive Stakeholder Value (DSV); High-Velocity IT (HVIT); and Direct, Plan and Improve (DPI).

ITIL® Managing Professional (MP) and Strategic Leader (SL)

Streams for those looking to manage IT services and teams, or drive IT strategy and digital transformation within their organizations.

ITIL® Master

Achieve the pinnacle of ITIL certification with a comprehensive understanding of the entire ITIL framework, focused on real-world implementation.

Why Choose Firebrand?

  • Experienced Instructors: Learn from seasoned ITIL 4 professionals with real-world experience.
  • Flexible Learning Options: Online and in-person training to fit your schedule.
  • Comprehensive Study Materials: Access to practice exams, study guides, and interactive resources.
  • ITIL® Certification Exam: Exam voucher included as part of all courses.
  • Proven Success: Join thousands of professionals who have advanced their careers with our ITIL 4 training courses.

Enrol in one of our ITIL 4 training courses today and unlock the full potential of your IT skills. Using our Lecture | Lab | Review technique, we ensure that you absorb the information 40% faster, helping you achieve certification efficiently. Empower your IT service management career with the best ITIL® training. Your future in IT starts here!

ITIL®4 certifications will require recertification after 3 years. If you would like to know more, please do not hesitate to contact us to discuss your recertification requirements.

ITIL® 4 is a registered trade mark of PeopleCert Ltd. 2024, used under permission of PeopleCert Ltd. All rights reserved.  Images used are Copyright © PeopleCert Limited 2024. Used under permission of PeopleCert Limited. All rights reserved.

Courses

ITIL® 4 Foundation

2 days

ITIL® 4 Practitioner: Change Enablement

2 days

ITIL® 4 Practitioner: Continual Improvement

2 days

ITIL® 4 Collaborate, Assure & Improve: Information Security Management

2 days

ITIL® 4 Leader: Digital and IT Strategy

2 days

ITIL® 4 Monitor, Support & Fulfil: Incident Management

2 days

ITIL® 4 Plan, Implement & Control: Deployment Management

2 days

ITIL® 4 Plan, Implement & Control: IT Asset Management

1 day

ITIL® 4 Specialist: Business Relationship Management

2 days

ITIL® 4 Specialist: Create, Deliver and Support

3 days

ITIL® 4 Specialist: Drive Stakeholder Value

2 days

ITIL® 4 Specialist: High-velocity IT

2 days

ITIL® 4 Specialist: IT Asset Management

2 days

ITIL® 4 Specialist: Sustainability in Digital & IT

3 days

ITIL® Specialist: Collaborate, Assure and Improve

4 days

ITIL® 4 Specialist: Monitor, Support and Fulfil

2 days

ITIL® 4 Strategist Direct Plan and Improve

2 days

ITIL® 4 Specialist: Acquiring & Managing Cloud Services

2 days

ITIL® 4 Plan, Implement & Control: Service Configuration Management

1 day

ITIL® 4 Plan, Implement & Control: Release Management

1 day

ITIL® 4 Monitoring & Event Management

2 days

ITIL® 4 Monitor, Support and Fulfil: Problem Management

1 day

ITIL® 4 Monitor, Support & Fulfil: Service Request Management

1 day

ITIL® 4 Monitor, Support & Fulfil: Service Desk

1 day

ITIL® 4 Collaborate, Assure & Improve: Relationship Management

1 day

ITIL® 4 Practitioner: Service Level Management

2 days