35% Discount Available | Enrolment Deadline 31st October
ITIL® 4 Foundation
Achieve your ITIL® 4 Foundation certification quickly and efficiently with Firebrand Training's accelerated course. Our intensive programme equips you with the skills to transform your organisation and leverage information technology in the modern service economy.
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We’ve trained over 135,000 professionals
What you’ll learn
ITIL (Information Technology Infrastructure Library®) is the most comprehensive and consistent documentation of best practices for IT Service Management. It provides a robust framework to help organisations improve their tech-enabled products and services. With PeopleCert's ITIL® 4 Foundation certification, you'll learn to adapt and utilise various aspects of digitisation in the business world.
During your course, you'll cover:
Key Concepts of ITIL® 4 Framework: Understand the core principles of ITIL.Information Security Governance
ITIL Service Value System: Learn how to create value through ITIL's integrated approach.
Four Dimensions of Service Management: Explore the critical areas influencing service delivery.
ITSM (IT Service Management): Gain insights into effective IT Service Management.
Seven Guiding Principles of ITIL® 4: Learn how these principles enhance service management practices.
Curriculum
Module 1: Introduction to ITIL® 4
Module 2: Key Concepts
Module 3: The ITIL® 4 Service Value System
Module 4: ITIL® 4 Practices
Module 5: 4 Dimensions of Service Management
Prerequisites
There are no prerequisites to attend the ITIL® 4 Foundation course.
Exam info
As part of your course, you will prepare for and sit the following exam, covered by your Certification Guarantee.
Recertification information: ITIL® 4 certifications will require recertification after 3 years. If you would like to know more, please do not hesitate to contact us to discuss your recertification requirements.
Format: Multiple-choice
Number of questions: 40 questions
Passing score: 65% (26 marks out of 40)
Duration: 1 hour
Upcoming Courses
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Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.
FAQs
Yes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.
Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.
Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.
If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.
Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.