IAITAM Certified IT Asset Manager (CITAM)

On this accelerated IAITAM Certified IT Asset Manager (CITAM) course, you’ll learn the fundamentals of managing IT assets while aligning with the organisational business drivers that promote ROI, reduce risks and increase productivity.

In just 3 days, you’ll gain knowledge of the dependencies, relationships and benefits of KPAs; you will specify and define the duties and responsibilities necessary to be an IT Asset Manager, as well as obtain an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Programme. You’ll also build knowledge on:

• KPA Interdependencies
• Sample Projects by KPA
• Gaining executive buy-in 

At the end of this course, you’ll sit your IAITAM Certified IT Asset Manager exam and achieve your IAITAM CITAM certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, learn from certified instructors, and train in a distraction-free environment.

• Module 1: IAITAM and the Mission
• Module 2: ITAM Code of Ethics
• Module 3: Defining Primary Roles in an ITAM Program
• Module 4: IAITAM’s 12 KPAs
• Module 5: Relationships, Dependencies, and Benefits
• Module 6: KPA Interdependencies
• Module 7: Roles and Responsibilities
• Module 8: Creating Dynamic Job Descriptions for ITAM Programs
• Module 9: The Role of a Program Manager
• Module 10: Project Management Relationship Triangle
• Module 11: Sample Projects by KPA
• Module 12: Prioritisation and the ITAM Program
• Module 13: Lifecycle Management
• Module 14: Process Building Best Practices
• Module 15: Gaining Executive Buy-in
• Module 16: Business Case Template
• Module 17: Maturity Assessment
• Module 18: ITAM as a Core Business Function

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

IAITAM Certified IT Asset Manager (CITAM) exam

• Duration: 3 hours
• Passing score: 85%
• Number of questions: 100

Before attending this accelerated course, you should have:

• Prior CSAM/CHAMP certification and/or a well-founded working knowledge of IT Asset Management
• An understanding of the student’s organisation’s business model

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!  Free Practice Test