IAITAM - Certified Software Asset Manager | CSAM



Only 1 Day



Classroom / Online / Hybrid

Next date

Next date:

27/3/2023 (Monday)


IAITAM Accreditation Partner

On this accelerated IAITAM Certified Software Asset Manager (CSAM), you’ll learn the fundamentals for managing and evaluating software assets, both external and internal forces brought into your business. You’ll build knowledge of best practices of Software Asset Management (SAM), which will be used to support the software you use, and often involves a new look at how and why software ranges in your organisation.

As a Software Asset Manager, you’ll be responsible for the overall goals and determine your organisation’s strategies. In just 1 day, you’ll also learn how to:

  • Implement and strategise software piracy and compliance issues
  • Enforce License Data Documentation
  • Implement and distinguish between Proactive vs. Reactive SAM

At the end of the course, you’ll sit the IAITAM Certified Software Asset Manager (CSAM) exam, and get CSAM certified. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware and learn from certified instructors; you’ll learn in an accelerated fashion and train in a distraction-free environment.


This course is ideal if you’re interested in implementing Software Asset Management (SAM) into your business.


Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 100,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts


  • Section 1: The Scope of Software
  • Section 2: Strategic License Management
  • Section 3: Software Harvesting
  • Section 4: License Documentation
  • Section 5: The Right to Audit
  • Section 6: Proactive vs. Reactive SAM
  • Section 7: Developing Goals
  • Section 8: Savings Opportunities
  • Section 9: ITAM Compliance
  • Section 10: Audit Letter
  • Section 11: Examples of License Data Documentation
  • Section 12: Compliance Enforcement
  • Section 13: Understanding the EULA
  • Section 14: Due Diligence for Compliance
  • Section 15: The Art of Negotiation
  • Section 16: Ts & Cs Advice
  • Section 17: ITAM Automation
  • Section 18: Selecting a Discovery Tool
  • Section 19: ITAM Repository
  • Section 20: Hardware & Organisational Impacts

Exam Track

After completing this course, you will be given an exam voucher to sit the exam 24 hours later.

IAITAM Certified Software Asset Manager (CSAM) exam

  • Passing score: 85%
  • Duration: 3 hours
  • Number of questions: 100

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.


There are no prerequisites for this accelerated course.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.51% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"The course had the potential to be very dry, however, the delivery was pitched just right to avoid this and generate an enjoyable as well as informative event."
Anonymous. (28/11/2022 (Monday) to 28/11/2022 (Monday))

"Firebrand is very professional in their correspondence with the students and the instructor was very thorough in explaining the courseware."
KF. (28/11/2022 (Monday) to 28/11/2022 (Monday))

"Everything the instructor mentioned was common sense but its amazing how little common sense we have until its pointed out to us"
Brian Scott, Ordnance Survey Ireland. (28/11/2022 (Monday) to 28/11/2022 (Monday))

"Our trainer is engaging ,professional and knowledgeable."
Anonymous. (28/11/2022 (Monday) to 28/11/2022 (Monday))

"Very informative and all aspects are covered to ensure that the exam isnt daunting. Instructer is very knowlegable and friendly."
James Small. (28/11/2022 (Monday) to 28/11/2022 (Monday))

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