Salesforce - Certified Administrator

Duration

Duration:

Only 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

24/6/2024 (Monday)

Overview

On this accelerated Salesforce Advanced Administrator course (CRT211), you’ll gain the skills and knowledge of next-level techniques to administer and manage Salesforce’s CRM capabilities.

In just 2 days, you’ll learn the variety of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the:

  • Sales Cloud
  • Service Cloud
  • Salesforce Chatter applications

At the end of this course, you’ll sit the Salesforce Certified Advanced Administrator exam, and achieve your CRT211 certification. Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, certified instructors, and train in a distraction-free environment allowing you to train at twice the speed than traditional training.

Audience

This course is ideal for any administrator with an interest in learning more about Salesforce CRM administration, Sales and Service Cloud management, and process automation skills.

Benefits

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Curriculum

Salesforce Advanced Administrator (CRT211)

  • Module 1: Security and Access
  • Module 2: Extending Custom Objects and Applications
  • Module 3: Auditing and Monitoring
  • Module 4: Sales Cloud Applications
  • Module 5: Service Cloud Applications
  • Module 6: Data Management
  • Module 7: Content Management
  • Module 8: Change Management
  • Module 9: Analytics, Reports and Dashboards
  • Module 10: Process Automation

Exam Track

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Salesforce Certified Advanced Administrator (CRT211) exam

  • Duration: 105 minutes
  • Format: Multiple-choice
  • Number of questions: 60
  • Languages: English
  • Passing score: 65%

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have achieved the Salesforce Certified Administrator certification.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.40% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"The training facilities and trainers are fantastic."
YETUNDE ADEKOLA, KINGFISHER LTD. (8/5/2024 (Wednesday) to 10/5/2024 (Friday))

"Firebrand have been supportive throughout the process so far and made it an enjoyable experience to learn new subjects."
S.K.. (8/5/2024 (Wednesday) to 10/5/2024 (Friday))

"I have enjoyed the experience as this has provided a much better learning experience than doing them online as in person it gave the ability to engage more and to visually learn the material much easier"
Leo Hudson, Kingfisher. (8/5/2024 (Wednesday) to 10/5/2024 (Friday))

"Great courses curated by true professionals which provide real value and expertise. Plus a lot of fun along the way!"
Adrian Oprea, Kingfisher. (8/5/2024 (Wednesday) to 10/5/2024 (Friday))

"Really informative course. enjoyed learning in a classroom setting with an engaging tutor and real-world examples to bring the subject matter to life."
H.S., LBG. (8/5/2024 (Wednesday) to 10/5/2024 (Friday))

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