Salesforce Certified Administrator

On this accelerated Salesforce Advanced Administrator course (CRT211), you’ll gain the skills and knowledge of next-level techniques to administer and manage Salesforce’s CRM capabilities.

In just 2 days, you’ll learn the variety of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the:

• Sales Cloud
• Service Cloud
• Salesforce Chatter applications

At the end of this course, you’ll sit the Salesforce Certified Advanced Administrator exam, and achieve your CRT211 certification. Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, certified instructors, and train in a distraction-free environment allowing you to train at twice the speed than traditional training.

Audience

This course is ideal for any administrator with an interest in learning more about Salesforce CRM administration, Sales and Service Cloud management, and process automation skills.

Salesforce Advanced Administrator (CRT211)

• Module 1: Security and Access
• Module 2: Extending Custom Objects and Applications
• Module 3: Auditing and Monitoring
• Module 4: Sales Cloud Applications
• Module 5: Service Cloud Applications
• Module 6: Data Management
• Module 7: Content Management
• Module 8: Change Management
• Module 9: Analytics, Reports and Dashboards
• Module 10: Process Automation

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Salesforce Certified Advanced Administrator (CRT211) exam

• Duration: 105 minutes
• Format: Multiple-choice
• Number of questions: 60
• Languages: English
• Passing score: 65%

Before attending this accelerated course, you should have achieved the Salesforce Certified Administrator certification.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!  Free Practice Test