SAP® Certified Application Associate - CRM Fundamentals - Only 10 Days

Why

Seven reasons why you should sit your course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be SAP® CRM certified in just 10 days. With us, you’ll be SAP® CRM trained in record time
  2. Our SAP® CRM course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass SAP® CRM first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn SAP® CRM faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying SAP® CRM with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 68,075 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

The SAP® Certified Application Associate – CRM Fundamentals course will help you improve your SAP® Customer Relationship Management skills. You will take the official SAP® exam, and gain the SAP® Certified Application Associate – Customer Relationship Management certification.

The SAP® CRM certification will prove your understanding of SAP® CRM basics and navigation. You’ll learn about:

  • Master data
  • Organisational management
  • Product management
  • Transactional processing
  • Sales
  • Marketing
  • Customer service
  • Middleware setup and maintenance
  • Billing
  • Pricing
  • Interaction channels
  • CRM reporting

And you will become a SAP® Certified Application Associate in CRM Fundamentals with SAP® CRM 7.0. You'll be able to manage your company's SAP® CRM, and gain the necessary skills for roles such as: SAP® CRM consultant, project team member, analyst or trainer.

Note: SAP® is a registered trademark of SAP® AG. Firebrand Training Limited is not affiliated or related to any division or subsidiary of SAP® AG

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Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 080 80 800 888

Overview Of the SAP CRM Solution

  • Fundamentals and Architecture
  • CRM Modules
  • Implementing & Operating SAP CRM
  • CRM Customising Fundamentals
  • CRM Basic Data
  • CRM Business Transactions
  • Process Controls and Determination
  • Billing

CRM Middleware

  • CRM Admin Console
  • Messaging Bdoc
  • Data loading
  • Data flow
  • XIF and External Systems
  • BW Adaptor
  • Groupware Adaptor
  • Field Applications

CRM User Interface

  • SAP UI Overview and Concepts
  • Customising Business roles, Navigation bars and Transaction launchers
  • Architecture
  • UI Config
  • Application Enhancement Tool including Easy enhancement Workbench
  • Component Enhancement concepts
  • Configuration of Skin

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Interested? See prices or call 080 80 800 888

You'll sit the following exam:

  • SAP® Certified Application Associate - CRM Fundamentals with SAP® CRM 7.0 Ehp1 (Code: C_TCRM20_71)

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Interested? See prices or call 080 80 800 888

Included:

  • SAP® course material
  • Official SAP® Press book: "SAP® CRM Web Client Customizing and Development"

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our PMI, GIAC, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call 080 80 800 888

The following are beneficial, though not necessary:

  • Experience of working with, or implementing, a SAP® Customer Relationship Management/CRM system or other enterprise CRM system
  • Understanding of customer account management and the business principles involved, such as customer transaction processing, customer pricing and customer billing
  • Understanding of the business processes involved in customer relationship management, including the areas of customer sales, customer marketing, customer services and customer analytics and reporting
  • Familiarisation with web client user interfaces for customers, or similar applications, and the business processes and functionality involved
  • Familiarisation with customer relationship management principles such as customer interaction and customer interaction channels, including channel partner management
  • Familiarisation with the concept of customer relationship types, such as business partners

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

When

When do you want to sit your accelerated course?

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Status

Location

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27/8/2018 (Monday)

5/9/2018 (Wednesday)

Finished

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11/2/2019 (Monday)

20/2/2019 (Wednesday)

Limited availability

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25/3/2019 (Monday)

3/4/2019 (Wednesday)

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6/5/2019 (Monday)

15/5/2019 (Wednesday)

Open

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17/6/2019 (Monday)

26/6/2019 (Wednesday)

Open

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Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 68,075 students and asked them all to review our Accelerated Learning. Currently, 96.73% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"The best way to take these exams/courses. Hard work but means you dont have to stress for weeks/months at a time."
John Noonan, Storm Technologies Ltd. - Cisco CCNA Security (IINS) (4 days) (30/10/2018 to 2/11/2018)

"As an IT manager with a responsibility for security, I found this course both useful and entertaining. Thoroughly recommended."
Steve Morton. - BCS CISMP (4 days) (29/10/2018 to 1/11/2018)

"Course material was comprehensive, the instructor was great at cramming all the knowledge in over the two days. Fast paced and I passed both tests!"
Sam Reeves, Daisy Group. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Lots to take in. The instructor was nice."
A.Y. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Its like an intense army base with long hours of training but fairly good food."
Noor Singh. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"The instructor was very good and kept us interested throughout, all the staff were friendly as well. "
Anonymous, Sopra Steria. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Intense course, lots of material. Instructor delivered the material well (albeit hastily), and was knowledgeable - not just good at presentation."
P.D. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Instructor delivered the material well albeit hastily, and was knowledgeable - not just good at presentation."
P.D. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Thank you for helping to share significant relevant information on a topic that covers so much ground... legal, IT, marketing etc. I have come away with a great understanding of GDPR."
Mathew Devitt, Hexagon. - Data Protection Certified Information Privacy Professional - Europe (CIPP/E) (2 days) (22/10/2018 to 23/10/2018)

"Thank you for helping to share significant relevant information on a topic that covers so much ground... legal, IT, marketing etc. I have come away with a great understanding of GDPR."
Mathew Devitt, Hexagon. - IAPP Certified Information Privacy Professional - Europe (CIPP/E) (2 days) (22/10/2018 to 23/10/2018)

"Great training to jump start your knowledge on GDPR"
Stephen Davis, Hexagon. - Data Protection Certified Information Privacy Professional - Europe (CIPP/E) (2 days) (22/10/2018 to 23/10/2018)

"Great training to jump start your knowledge on GDPR"
Stephen Davis, Hexagon. - IAPP Certified Information Privacy Professional - Europe (CIPP/E) (2 days) (22/10/2018 to 23/10/2018)

"Excellent facilities and first rate instructors."
A.C. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Very good and in-depth course information. Very good facilities. Well looked after. "
Anonymous. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"The material was structured very well and our instructor did a great job teaching. I felt like I benefited a lot from this course. "
K.G.. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Third course for me and I will keep coming back as the training is some of the best Ive had. Always a great atmosphere and personally suits my learning style."
Thomas Sweet, Software Escrow Solutions. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"Exceptionally friendly staff who are always happy to answer questions and spend extra time covering information that is not immediately clear. Great course, thanks a lot!"
S.B.. - CompTIA Security+ Certification (3 days) (29/10/2018 to 31/10/2018)

"A lot of good information that cannot be found in the normal books. A good experienced teacher."
Christopher Keena, Prosource. - Project Management Institute (PMI)® Project Management Professional (PMP)® (4 days) (22/10/2018 to 25/10/2018)

"Instructor is very knowledgeable, professional, good at handling the group of students."
Jean Pascal Robert, UN ICC. - CompTIA Cloud Essentials (2 days) (29/10/2018 to 30/10/2018)

"The instructor has great knowledge on the field, provided extra material and examples to the training."
Anonymous. - CompTIA Cloud Essentials (2 days) (29/10/2018 to 30/10/2018)

"Excellent you will learn everything that is required for the course."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (22/10/2018 to 27/10/2018)

"If you are thinking about completing the CISSP, I would 100% recommend Firebrand. Dont get me wrong, the CISSP is a tough course to crack. The 6 day boot camp is a long and arduous journey but well worth the reward. Great environment, awesome teaching staff and good reference material too. Oh and for you coffee drinkers (free coffee and supplied too)! "
Ricky Hartland. - (ISC)2 CISSP Boot Camp (6 days) (22/10/2018 to 27/10/2018)

"Enjoyable course. Learned a lot. "
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (22/10/2018 to 27/10/2018)

"On a daily basis, my instructor effortlessly delivered a well-balanced CISSP bootcamp program in a way that allowed me to actively participate in a tough security certification program. My recommendation, trust your instructor’s process."
Stanley Beeks, INCERT GIE. - (ISC)2 CISSP Boot Camp (6 days) (22/10/2018 to 27/10/2018)

"Never had such great comradarery on a course. Everyone working together to help each other."
Anonymous, BAE Systems - (ISC)2 CISSP Boot Camp (6 days) (22/10/2018 to 27/10/2018)

"Excellent residential training. Highly recommend using Firebrand."
N.L.. - (ISC)2 CISSP Boot Camp (6 days) (22/10/2018 to 27/10/2018)

"A nice, informative atmosphere to study the course you have elected to take, complete with experienced instructors."
Richard Swann, Yesss Electrical Ltd. - Microsoft Programming in C# (4 days) (25/9/2018 to 28/9/2018)

"A great, informative atmosphere to study the course you have elected to take, complete with experienced mentors."
Connor Hyde, Yesss Electrical Ltd. - Microsoft Programming in C# (4 days) (25/9/2018 to 28/9/2018)

"Very good and good accommodation provided."
Lee Laverty, Plus Dane Housing. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (24/9/2018 to 27/9/2018)

"Brilliant course, very helpful and knowledgeable trainer who has plenty of real world examples from his years of experience."
N.L., Lewisham Council. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (24/9/2018 to 27/9/2018)

"The instructor was a joy to learn from, especially since he speaks from experience and provides real life examples of Agile and Scrum. I would highly recommend Firebrand to anyone, for training. Thanks"
R.P.. - Scrum Firebrand's training for Scrum.org's Professional Scrum Master certification (2 days) (24/9/2018 to 25/9/2018)

"Excellent course, perfect teacher. The instructor will make a Scrum Master out of you."
Pierfranco Bini, The FA. - Scrum Firebrand's training for Scrum.org's Professional Scrum Master certification (2 days) (24/9/2018 to 25/9/2018)

"Great learning environment, lots of thought put in the best way to train the course content. Have used them before - still just as good - will use again!"
M.B.. - BCI The BCI Certificate (3 days) (24/9/2018 to 26/9/2018)

"A great way to receive a qualification fast."
A.F.. - EMC Firebrand's training for EMC's Data Science Associate (EMCDSA) (4 days) (24/9/2018 to 27/9/2018)

"Informative and helpful course that I would recommend."
Connor Venton, Ringway Jacobs. - EMC Firebrand's training for EMC's Data Science Associate (EMCDSA) (4 days) (24/9/2018 to 27/9/2018)

"Focused intensive training aimed at ensuring you gain the certification you are aiming for."
D.H., Volition. - The Open Group TOGAF® 9 certified training (Level 1&2) (3 days) (26/9/2018 to 28/9/2018)

"The course was quick and informative, a lot of material covered in a short space of time. Very good exam insight from the instructor."
Brad McKenzie-Quinn, Coventry Building Society. - EMC Firebrand's training for EMC's Data Science Associate (EMCDSA) (4 days) (24/9/2018 to 27/9/2018)

"The Azure course provided an excellent in-depth look at the architecture, implementation, and security of Microsoft's cloud offering. The instructor demonstrated great knowledge and enthusiasm for the subject."
D.M., NCC Group. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (24/9/2018 to 27/9/2018)

"An interesting, thought provoking course which has opened my eyes to the power and capability of Azure and indeed the wider concept of cloud computing."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (24/9/2018 to 27/9/2018)

"Good trainer, decent material. Course largely appropriate to requirement."
A.C.. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (24/9/2018 to 27/9/2018)

"Firebrand Instructor very good and teaching excellent. Knowledge in the subject area."
Anonymous. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (21/9/2018 to 23/9/2018)

"I really enjoyed the course, so pleased to have passed :)"
Victoria Fennell. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (21/9/2018 to 23/9/2018)

"Instructor was very good."
Jonathan O'Connor, Meadad Ltd / Thales. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (21/9/2018 to 23/9/2018)

"The Firebrand trainers are very knowledgeable and can explain highly complex information so it is easy to understand."
Matthew Sullivan. - Cisco CCNP (Routing & Switching) (8 days) (16/9/2018 to 23/9/2018)

"The CCNP Route and Switch training course was a good experience, as this was my first boot camp. Instructor was very knowledgeable and went above and beyond to make sure that we were ready for the exam but also techniques we can use everyday with our jobs. I would definitely recommend this training facility for training."
Anonymous. - Cisco CCNP (Routing & Switching) (8 days) (16/9/2018 to 23/9/2018)

"Great course, a lot of information to take in within 8 days it could probably be extended by an additional day or two."
Anonymous. - Cisco CCNP (Routing & Switching) (8 days) (16/9/2018 to 23/9/2018)

"Good environment for learning."
Steven Barker, Nicander Ltd. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"Great course. Intense training but a fast way to learn. Trainers are knowledgeable and positive which helps with the long days involved. "
C.B.. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"If time is of the essence."
Adrian Taplin, Contractor. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"Great experience on my second visit. Definitely would recommend this method of training."
Christopher Dyke, Atos. - EC-Council Certified Incident Handler (ECIH) (2 days) (17/9/2018 to 18/9/2018)

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