SAP® Certified Application Associate - CRM Fundamentals - Only 10 Days

Why

Seven reasons why you should sit your course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be SAP® CRM certified in just 10 days. With us, you’ll be SAP® CRM trained in record time
  2. Our SAP® CRM course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass SAP® CRM first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn SAP® CRM faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying SAP® CRM with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 70,652 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

The SAP® Certified Application Associate – CRM Fundamentals course will help you improve your SAP® Customer Relationship Management skills. You will take the official SAP® exam, and gain the SAP® Certified Application Associate – Customer Relationship Management certification.

The SAP® CRM certification will prove your understanding of SAP® CRM basics and navigation. You’ll learn about:

  • Master data
  • Organisational management
  • Product management
  • Transactional processing
  • Sales
  • Marketing
  • Customer service
  • Middleware setup and maintenance
  • Billing
  • Pricing
  • Interaction channels
  • CRM reporting

And you will become a SAP® Certified Application Associate in CRM Fundamentals with SAP® CRM 7.0. You'll be able to manage your company's SAP® CRM, and gain the necessary skills for roles such as: SAP® CRM consultant, project team member, analyst or trainer.

Note: SAP® is a registered trademark of SAP® AG. Firebrand Training Limited is not affiliated or related to any division or subsidiary of SAP® AG

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Interested? See prices or call 080 80 800 888

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Interested? See prices or call 080 80 800 888

Overview Of the SAP CRM Solution

  • Fundamentals and Architecture
  • CRM Modules
  • Implementing & Operating SAP CRM
  • CRM Customising Fundamentals
  • CRM Basic Data
  • CRM Business Transactions
  • Process Controls and Determination
  • Billing

CRM Middleware

  • CRM Admin Console
  • Messaging Bdoc
  • Data loading
  • Data flow
  • XIF and External Systems
  • BW Adaptor
  • Groupware Adaptor
  • Field Applications

CRM User Interface

  • SAP UI Overview and Concepts
  • Customising Business roles, Navigation bars and Transaction launchers
  • Architecture
  • UI Config
  • Application Enhancement Tool including Easy enhancement Workbench
  • Component Enhancement concepts
  • Configuration of Skin

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Interested? See prices or call 080 80 800 888

You'll sit the following exam:

  • SAP® Certified Application Associate - CRM Fundamentals with SAP® CRM 7.0 Ehp1 (Code: C_TCRM20_71)

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Interested? See prices or call 080 80 800 888

Included:

  • SAP® course material
  • Official SAP® Press book: "SAP® CRM Web Client Customizing and Development"

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our PMI, GIAC, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call 080 80 800 888

The following are beneficial, though not necessary:

  • Experience of working with, or implementing, a SAP® Customer Relationship Management/CRM system or other enterprise CRM system
  • Understanding of customer account management and the business principles involved, such as customer transaction processing, customer pricing and customer billing
  • Understanding of the business processes involved in customer relationship management, including the areas of customer sales, customer marketing, customer services and customer analytics and reporting
  • Familiarisation with web client user interfaces for customers, or similar applications, and the business processes and functionality involved
  • Familiarisation with customer relationship management principles such as customer interaction and customer interaction channels, including channel partner management
  • Familiarisation with the concept of customer relationship types, such as business partners

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call 080 80 800 888

When

When do you want to sit your accelerated course?

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Location

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26/11/2018 (Monday)

5/12/2018 (Wednesday)

Finished

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1/4/2019 (Monday)

10/4/2019 (Wednesday)

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13/5/2019 (Monday)

22/5/2019 (Wednesday)

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24/6/2019 (Monday)

3/7/2019 (Wednesday)

Open

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5/8/2019 (Monday)

14/8/2019 (Wednesday)

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16/9/2019 (Monday)

25/9/2019 (Wednesday)

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Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 70,652 students and asked them all to review our Accelerated Learning. Currently, 96.74% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Great course, make sure you sleep first as there are long days!"
Tim Smith, AJ Bell. - EC-Council Certified Ethical Hacker (CEH) (5 days) (2019.1.21 to 2019.1.25)

"One of the best courses I've ever done. This is the second time I have done it, absolutely fabulous!"
Samuel-Alexander Couchman. - EC-Council Certified Ethical Hacker (CEH) (5 days) (2019.1.21 to 2019.1.25)

"Very focused, intense with rich learning opportunities. Very knowledgeable instructor."
G.M.. - EC-Council Certified Ethical Hacker (CEH) (5 days) (2019.1.21 to 2019.1.25)

"Facilities excellent"
Andrew Wilson, Gen2 City and Guilds Group. - EC-Council Certified Ethical Hacker (CEH) (5 days) (2019.1.21 to 2019.1.25)

"I have found this a very useful course, set in good accommodation within a friendly environment and would thoroughly recommend it to anyone."
Wayne Brooks, Devon County Council. - BCS Level 4 Certificate in Data Analysis Concepts (4 days) (2019.1.21 to 2019.1.24)

"I enjoyed the whole experience, facility, trainer, accommodation and food are excellent. I have done lots of facility based courses and this has been the best company that i have ever trained with."
Neville Chilton. - (ISC)2 CISSP Boot Camp (6 days) (2019.1.7 to 2019.1.12)

"The training centre is very well organised and professional, I found the course very detailed and got a lot out of it."
Joseph Naber. - Microsoft MTA Software Development Fundamentals (2 days) (2019.1.10 to 2019.1.11)

"Firebrand training is a good way to get qualifications fast. Be prepared with the self-learning before hand and for long days."
Anonymous. - Microsoft MTA Software Development Fundamentals (2 days) (2019.1.10 to 2019.1.11)

"The course was intense but well delivered, the instructor engaged with the group and took the time to give good feedback and help."
Joseph Naber, Games Workshop. - Microsoft MTA Software Development Fundamentals (2 days) (2019.1.10 to 2019.1.11)

"Highly recommendable course and praise worthy."
W.A.. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (2019.1.7 to 2019.1.10)

"The course is high intensity but still managed to maintain a friendly atmosphere. The residential aspect is definitely beneficial to your learning. "
Anonymous. - Microsoft MTA: Windows Server Administration Fundamentals (3 days) (2019.1.9 to 2019.1.10)

"A good learning environment for people who are looking for a job in the IT depart. Friendly instructor. "
Thomas Thornton. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (2019.1.7 to 2019.1.12)

"Great teaching but the course was not particularly relevant to our job and skill set. "
Dexter Lee, BBC. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (2019.1.7 to 2019.1.12)

"Very good facilities, good efficient teaching, would definitely recommend to others that are looking for an IT course."
Andrew Smith, BBC. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (2019.1.7 to 2019.1.12)

"My instructor was extremely committed to help with our studying, with a group who have had very little experience in the topic our course was based on. The resources provided were also very useful."
Sam Hughes, BBC. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (2019.1.7 to 2019.1.12)

"Great experience, learnt a huge amount in a short space of time."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (2019.1.7 to 2019.1.10)

"Good and clear instruction, with interactive discussions suited to students needs. Thoroughly recommended."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (2019.1.7 to 2019.1.10)

"Training was excellent and the instructor was amazing."
Samson Jesi, NCC Group. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (2019.1.7 to 2019.1.10)

"Key & relevant advice provided by highly knowledge subject matter experts. Better equipped to provide advice to customers deploying solutions within the cloud."
Anonymous. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (2019.1.7 to 2019.1.10)

"Firebrand are the best training provider I have used, with knowledge and engaged instructors. "
M.P.. - Microsoft Azure Academy: Infrastructure and Networking (4 days) (2019.1.7 to 2019.1.10)

"The course was very helpful to me as I do C# at my job. They cover all basic fundamentals. The food here is great as well. The stay was comfortable and flexible. You can stay here easily and learn quickly."
S.Y.. - Microsoft Programming in C# (4 days) (2019.1.7 to 2019.1.10)

"Good facility, nice people and an organised concept. Enjoyed my stay and learnt new skills."
James Vost. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (2019.1.7 to 2019.1.8)

"The training provided was all relevant and useful for me to prepare for the exam. "
Anonymous. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (2019.1.7 to 2019.1.8)

"Training is relevant but extremely intense, there is a lot to take in in a short amount of time. "
Anonymous. - Microsoft MTA HTML5 App Development Fundamentals (2 days) (2019.1.7 to 2019.1.8)

"The instructor was great for teaching ITIL at Firebrand. The books he supplied were very helpful and I'll use them a lot in the future for studying. "
Daniel Eccles, Acrobat Carbon Services. - ITIL® Foundation Certification (2 days) (2018.12.17 to 2018.12.18)

"A well delivered course in a good environment that is setup for learning instructor had extensive knowledge above the slide contents. Labs were real world and added to the learning experience. Would recommend to friends and colleagues alike "
Anonymous. - Cisco CCNP (Routing & Switching) (8 days) (2018.12.9 to 2018.12.16)

"If you are committed to learn and want to develop your skills and knowledge then look no further the Firebrand. They provide everything you need to be successful...topped by an amazing instructor. Thank you Firebrand."
P.C., ACI Worldwide. - Cisco CCNP (Routing & Switching) (8 days) (2018.12.9 to 2018.12.16)

"Instructor was 5 star, knew subject inside and out."
Anonymous. - Cisco CCNP (Routing & Switching) (8 days) (2018.12.9 to 2018.12.16)

"Intensive training, I would recommend, decent level of experience required, but it worked for me to do that extra knowledge required to become MCSA certified. Thanks."
Barry Mansell, CPTO. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.12.6 to 2018.12.16)

"It is a nice experience at Firebrand."
Anonymous. - Microsoft MCSA: Windows Server 2016 (11 days) (2018.12.6 to 2018.12.16)

"Our teacher provided a huge amount of additional value based on his personal experience which was very interesting and beneficial- many thanks!"
Daniel Freedman, NTT. - (ISC)2 Certified Cloud Security Professional (CCSP) (6 days) (2018.12.8 to 2018.12.13)

"This is a great way to learn, good facilities and excellent instruction, with lovely Firebrand Team! Thank you."
Tracy Rastall, HL. - (ISC)2 Certified Cloud Security Professional (CCSP) (6 days) (2018.12.8 to 2018.12.13)

"From start to finish, a worthwhile experience that took me from aspiration to knowledgeable within 3 days! The tutor interaction was 1st class and facilities made the schedule of learning pass by without major concerns. I look forward to my next course, and the in-class discussions that ensure. Very, very worthwhile!"
Christian Perera, Mcdonalds corp. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (2018.12.14 to 2018.12.16)

"I would use Firebrand again, the structure and delivery was excellent."
Sean Curt. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (2018.12.14 to 2018.12.16)

"Tremendous learning experience. From zero to hero. "
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Well organised "products" everything "just worked"."
Anonymous. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (2018.12.14 to 2018.12.16)

"The coaching from the trainer was engaging and rewarding and aided me to meet my objectives."
Anonymous. - AXELOS PRINCE2® 2017 - Foundation & Practitioner (3 days) (2018.12.14 to 2018.12.16)

"Great facilities."
Ben Smyth, Cintx. - CompTIA Security+ Certification (3 days) (2018.12.12 to 2018.12.14)

"Great instructor and course content. The other attendees really make the course. "
Elliot Sandell, York Teaching Hospitals NHS Foundation Trust. - Cisco CCNP (Routing & Switching) (8 days) (2018.12.9 to 2018.12.16)

"Great learning environment that allows you to fully immerse yourself in the course and maximise your time away. I found the instructor invaluable at helping me become a CISSP."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Fantastic instruction and simply the perfect learning environment that allows you to fully immerse yourself into your training."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Great environment with no distractions and a perfect teacher."
P.A., BAE Systems. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Excellent and very knowledgeable instructor. Course was educational and fit for purpose food and facilities were good. Accommodation could use some work. Very good experience overall - will use Firebrand again."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"A truly intensive and highly rewarding learning experience."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"The CISSP course with the instructor was an extremely insightful week. Having 20 years experience in IT, I have barley "slowed" down enough to refresh the knowledge I have organically obtained. The instructor's knowledge and real life experiences, advice and direction are priceless. I feel rich in what I know and I have questioned what I don't with fresh eyes and I am truly grateful for this experience. He is great teacher and a lovely person Thank you."
C.D., Smart Comms. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"I knew within 30 mins that i would pass the exam 6 days later based on my instructors introduction."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Very valuable week, very well prepared and delivery training which helped me to achieve my goals. The instructor is very good and professional. He masters all the subject and domains of the CISSP CBK."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Fastest and more secure path to achieve your certification. "
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Fantastic experience. Our instructor was really knowledgeable v friendly. He clearly helped us to focus on whats important and provided us with invaluable advice."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

"Fantastic experience. Our instructor was really knowledgeable. He clearly helped us to focus on whats important and provided us with invaluable advice."
Anonymous. - (ISC)2 CISSP Boot Camp (6 days) (2018.12.10 to 2018.12.15)

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