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080 80 800 888Microsoft - Dynamics 365 Field Service | Exam MB-240
Overview
On this accelerated Microsoft - Dynamics 365 for Field Service course, you'll learn how to manage and configure different applications and implement solutions that manage the field service growth.
In just 3 days, you'll become an expert in managing field service mobility, inventory and assets and will gain the skills to:
- Configure field service applications
- Manage work orders
- Schedule and dispatch work orders
- Manage the Dynamics 365 Field Service mobile app
- Manage inventory and purchasing
- Managed Connected Field Service and customer assets
- Implement Microsoft Power Platform
- Manage customer experiences
At the end of this course, you’ll sit Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant and achieve your Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification.
As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology you’ll get access to official courseware, learn from certified instructors, and train in a distraction-free environment.
Benefits
Seven reasons why you should sit your course with Firebrand Training
- Two options of training. Choose between residential classroom-based, or online courses
- You'll be certified fast. With us, you’ll be trained in record time
- Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
- Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
- You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
- You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 100,000 professionals
- * For residential training only. Doesn't apply for online courses
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
Curriculum
Course MB-240T00-A: Microsoft Dynamics 365 Field Service
- Module 1: Configure Microsoft Dynamics 365 Field Service
- Module 2: Configure bookable resources in Dynamics 365 Field Service
- Module 3: Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
- Module 4: Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
- Module 5: Incident types in Dynamics 365 Field Service
- Module 6: Inspections in Dynamics 365 Field Service
- Module 7: Manage scheduling options in Dynamics 365 for Field Service
- Module 8: Customize the schedule board in Dynamics 365 Field Service
- Module 9: Deploying Resource Scheduling Optimization
- Module 10: Get started with the Dynamics 365 Field Service Mobile application
- Module 11: Customize and configure the Dynamics 365 Field Service Mobile application
- Module 12: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
- Module 13: Customer assets in Dynamics 365 Field Service
- Module 14: Set up Field Service to create work orders from IoT data
- Module 15: Create custom apps for Dynamics 365 Field Service
- Module 16: Gather customer feedback with Dynamics 365 Customer Voice
Exam Track
As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant
- Exam code: MB-240
- Languages: English
- Domains:
- Configure field service applications (20–25%)
- Manage work orders (20–25%)
- Schedule and dispatch work orders (20–25%)
- Manage the Dynamics 365 Field Service mobile app (5–10%)
- Manage inventory and purchasing (1–5%)
- Managed Connected Field Service and customer assets (5–10%)
- Implement Microsoft Power Platform (5–10%)
- Manage customer experiences (5–10%)
What's Included
The following official courseware, practice papers and exams are all included:
Microsoft Official Courseware:
- MB-240T00-A: Microsoft Dynamics 365 Field Service
Microsoft Practice Exam:
- Microsoft Official Practice Tests are coming soon
Microsoft Official Exams:
- Exam MB-240: Microsoft Dynamics 365 for Field Service
Your accelerated course includes:
- Accommodation *
- Meals, unlimited snacks, beverages, tea and coffee *
- On-site exams **
- Exam vouchers **
- Practice tests **
- Certification Guarantee ***
- Courseware
- Up-to 12 hours of instructor-led training each day
- 24-hour lab access
- Digital courseware **
- * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
- *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.
Prerequisites
There are no official prerequisites for this course; however, it is recommended that you have:
- A basic understanding of Dynamics 365 features, functionality, and navigation.
- A minimum of one to three years of experience as a functional consultant implementing Dynamics 365.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Reviews
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.51% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"The instructor was very knowledgeable and helpful and look forward to the next course"
Duane Leslie Jones, Capita plc. (2/11/2022 (Wednesday) to 4/11/2022 (Friday))
"You visit a very well-organised Training Centre with all modern amenities in almost the middle of nowhere! That will help you focus and ensure that you spend time needed to get stuff done and get prepared for your Certification. Added bonus, the folks working for Firebrand are awesome!"
Nikolaos Velissaris, Microsoft. (29/11/2022 (Tuesday) to 2/12/2022 (Friday))
"Very detailed course with a extremely knowledgeable instructor."
Anonymous. (29/11/2022 (Tuesday) to 2/12/2022 (Friday))
"Quite a lot but learned many new things!"
Anonymous. (29/11/2022 (Tuesday) to 2/12/2022 (Friday))
"The instructor was great in explaining the the concepts. She used many real time examples throughout the course which made the topic interesting and easy to understand."
Tejas Patil, Capita plc. (2/11/2022 (Wednesday) to 4/11/2022 (Friday))