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080 80 800 888Microsoft - 365 Certified Modern Desktop Administrator Associate
Overview
Get the skills and knowledge to become a Modern Desktop Administrator faster on this accelerated and official 6-day course.
Becoming a Microsoft 365 Certified Modern Desktop Administrator Associate, you'll learn to deploy, configure, secure, manage and monitor devices and client applications in an enterprise environment. As well as managing identity, access, policies, updates, and apps. You'll focus cloud services rather than on-premises management technologies.
Your expert Microsoft Certified Trainer will immerse you in official curriculum and hands-on practical labs. You will learn and retain information faster through our Lecture | Lab | Review technique.
Accelerating your path to becoming a certified Modern Desktop Administrator, you'll cover the following topics:
- Installing, updating and configuring Windows 10
- Protecting Windows 10 - authorisation, authentication, permissions and network security
- Maintaining Windows 10 - supporting, monitoring and troubleshooting
- Deploying, managing and protecting Modern Desktops and Devices
You will be prepared for and sit exams MD-100 and MD-101 at the Firebrand Training Centre during the course. This is covered by your Certification Guarantee. Passing both exams will qualify you as a Microsoft 365 Certified Modern Desktop Administrator Associate. This is the prerequisite to attempting the Microsoft 365 Certified Enterprise Administrator Expert course.
Who should sit this course?
If you're looking to develop and certify your skills as a Desktop Admin - supporting modern desktops in an enterprise environment - this course is ideal for you.
Typically, you'll perform installation, configuration, general local management and maintenance of Windows 10 core services. You should be familiar with enterprise scenarios and cloud-integrated services.
To develop as a Modern Desktop Administrator, you must be familiar with M365 workloads and have experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices.
Seven reasons why you should sit your course with Firebrand Training
- Two options of training. Choose between residential classroom-based, or online courses
- You'll be certified in just 6 days. With us, you’ll be trained in record time
- Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
- Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
- You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
- You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 76,543 professionals, and we’re partners with all of the big names in the business
Benefits
Use your free Microsoft training vouchers
You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us
Benefits of Training with Firebrand
- Two options of training - Residential classroom-based, or online courses
- A purpose-built training centre – get access to dedicated Pearson VUE Select facilities
- Certification Guarantee – pass first time or train again free (just pay for accommodation, exams and incidental costs)
- Everything you need to certify – you’ll sit your exam at the earliest available opportunity after the course - either immediately after your classroom course, or as soon as there are slots available, if you've taken it online
- No hidden extras – one cost covers everything you need to certify
Curriculum
Course MD-100T00-A: Windows 10
Module 1: Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.Lessons
- Introducing Windows 10
- Windows 10 Editions and Requirements
- Deployment Options
- Upgrading to Windows 10
- Deployment Tools
Lab : In-place upgrade of Win7 to Win 10Lab : Migrating User Settings using USMTAfter completing this module, students will be able to:
- Understanding the different editions and features of Windows 10.
- Understand the Windows 10 client installation options.
- Practice installing Windows 10.
- Migrate content using the User State Migration Tool.
Module 2: Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.Lessons
- Configure and Customize the Windows Start Menu
- Common Configuration Options
- Advanced Configuration Methods
- Managing Drivers and Devices
Lab : Using Settings App & Control PanelLab : Using Group Policy ObjectsLab : Using PowerShell to Configure WindowsLab : Managing local and network printersAfter completing this module, students will be able to:
- Customize the Windows 10 UI
- Configure device specific settings such as power plans and mobile device options.
- Use the Windows control panel and setting app to configure settings.
- Perform tasks using Windows PowerShell.
- Describe concepts related to drivers.
- Describe printer management concepts.
- Configure client-side printing and managing print server properties.
Module 3: Updating Windows in Windows 10
In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.Lessons
- Windows Servicing Model
- Updating Windows
Lab : Updating Windows 10After completing this module, students will be able to:
- Describe the Windows servicing model.
- Configure Windows update settings.
- Describe updating Windows using WSUS.
- Describe updating Windows using Windows Update for Business.
- Configure Windows update using group policy.
Module 4: Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.Lessons
- Configure IP Network Connectivity
- Implement Name Resolution
- Implement Wireless Network Connectivity
- Remote Access Overview
- Remote Management
Lab : Configuring Network ConnectivityLab : Configuring and Testing Name ResolutionLab : Remote ManagementAfter completing this module, students will be able to:
- Configure IP network connectivity.
- Describe how name resolution works.
- Describe remote access technologies like VPNs.
- Configure Windows for remote management and access.
Module 5: Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.Lessons
- Overview of storage options
- Managing Local Storage
- Maintaining Disks and Volumes
- Managing Storage Spaces
Lab : Managing StorageLab : Compressing FoldersLab : Enabling Disk QuotasLab : Creating a Storage SpaceLab : Synchronizing files with OneDrive
- Describe the options and benefits of local, cloud, and virtual storage.
- Configure OneDrive.
- Configure local disk partitions and volumes.
- Describe the capabilities and benefits of Storage spaces.
Module 6: Managing Apps in Windows 10
In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.Lessons
- Providing Apps to Users
- Managing Universal Windows Apps
- Web Browsers in Windows 10
Lab : Sideloading an AppLab : Installing and Updating Microsoft Store AppsLab : Configuring Internet Explorer Enterprise ModeAfter completing this module, students will be able to:
- Describe the different types of applications.
- Install applications manually and using automated methods.
- Manage application deployment using the Windows Store.
- Learn about web browser features in Windows 10.
Module 7: Configuring Authorization & Authentication
This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.Lessons
- Authentication
- Configuring User Account Control
- Implementing Device Registration
Lab : Lab: Joining a DomainLab : Lab: Creating Security PoliciesLab : Lab: Configuring UACAfter completing this module, students will be able to:
- Describe the different methods for securing data and the Windows 10 OS.
- Describe the different types of user and service accounts.
- Configure Windows Hello.
- Configure user account control.
Module 8: Configuring Data Access and Usage
In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.Lessons
- Overview of File Systems
- Configuring and Managing File Access
- Configuring and Managing Shared Folders
Lab : Creating, Managing, and Sharing a FolderLab : Using Conditions to Control Access and Effective PermissionsAfter completing this module, students will be able to:
- Describe the differences and benefits of supported file systems.
- Configure file and folder permissions.
- Configure shared folders.
- Secure Windows through local policy settings.
Module 9: Configuring Threat Protection and Advanced Security
This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.Lessons
- Malware and Threat Protection
- Windows Defender
- Connection Security Rules
- Advanced Protection Methods
Lab : Lab: Configuring Windows DefenderLab : Lab: Creating Firewall RulesLab : Lab: Creating Connection Security RulesLab : Lab: Using EFSLab : Lab: Using BitlockerLab : Lab: Configuring AppLockerAfter completing this module, students will be able to:
- Identify common security threats .
- Describe the methods by which you can mitigate these common security threats.
- Describe the different methods of encryption.
- Describe how Windows firewall can secure the device.
- Describe the benefits of using IPSec.
- Describe the different features of Windows Defender.
- Describe the benefits of using AppLocker.
Module 10: Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.Lessons
- Windows Architecture
- Support and Diagnostic Tools
- Monitoring and Troubleshooting Computer Performance
Lab : Monitoring EventsLab : Monitoring Reliability and PerformanceAfter completing this module, students will be able to:
- Describe the Windows architecture.
- Describe key stages in troubleshooting.
- Describe the purpose and benefits of the various tools in Windows.
- Use monitoring tools to establish a performance baseline
- Optimize performance on Windows 10 clients.
Module 11: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.Lessons
- File Recovery in Windows 10
- Application Troubleshooting
Lab : Using File History to Recover FilesLab : Troubleshooting Desktop AppsLab : Troubleshooting Application Compatibility IssuesLab : Troubleshooting Microsoft Edge IssuesAfter completing this module, students will be able to:
- Describe the different methods of file recovery.
- Configure Windows 10 to support individual file and system recovery.
- Recover a device using the Reset This PC function.
- Solve application compatibility issues with the Application Compatibility Toolkit.
- Troubleshoot common browser issues.
Module 12: Troubleshooting the OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.Lessons
- Troubleshooting Windows Startup
- Troubleshooting Operating System Service Issues
Lab : Recovering using Reset This PCLab : Recovering using a Restore PointAfter completing this module, students will be able to:
- Describe the various methods identifying and recovering from startup issues.
- Describe when to use the various advanced startup options.
- Identify and disable a failed service.
- Identify and mitigate common locked account scenarios.
Module 13: Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.Lessons
- Troubleshooting Device Driver Failures
- Overview of Hardware Troubleshooting
- Troubleshooting Physical Failures
Lab : Recovering using Driver RollbackAfter completing this module, students will be able to:
- Troubleshoot and remediate driver issues.
- Troubleshoot Peripherals
- Diagnose and replace hardware.
Course MD-101T00-A: Managing Modern Desktops
Module 1: Planning an Operating System Deployment Strategy
This module explains how to plan and implement a deployment strategy. Students will learn about the concepts of supporting the desktop through it's entire lifecycle. This module also covers assessing an existing environment and the tools used to prepare a deployment strategy. Finally, students will be introduced to the tools and strategies used for desktop deployment.Lessons
- The Enterprise Desktop
- Assessing Deployment Readiness
- Deployment Tools & Strategies
Lab : Practice Lab - Planning Windows 10 deployment
- Describe the enterprise desktop lifecycle.
- Describe how to assess an existing environment.
- Describe methods for mitigating deployment blockers.
- Describe the different tools and methods for deployment.
Module 2: Implementing Windows 10
This module covers the modern methods of Windows deployment used in common scenarios such as upgrading and migrating to Windows 10, as well as deploying new devices and refreshing existing devices. Students will also learn about alternate methods of OS deployment as well as considerations when choosing methods of deployment.Lessons
- Upgrading Devices to Windows 10
- Deploying New Devices and Refreshing
- Migrating Devices to Windows 10
- Alternate Deployment Methods
- Imaging Considerations
Lab : Practice Lab - Implementing Windows 10
- Creating and deploying provisioning package
- Migrating user settings
- Deploying Windows 10 with AutoPilot
After completing this course, learners should be able to:
- Develop an Operating System deployment and upgrade strategy.
- Understand the different methods of deployment.
- Understand which scenarios on-premise and cloud-based solutions can be used for.
- Deploy and migrate desktops to Windows 10.
Module 3: Managing Updates for Windows 10
This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor update compliance using Windows Analytics.Lessons
- Updating Windows 10
- Windows Update for Business
- Introduction to Windows Analytics
Lab : Practice Lab - Managing Updates for Windows 10
- Manually configuring Windows Update settings
- Configuring Windows Update by using GPOs
After completing this module, students will be able to:
- Describe the Windows 10 servicing channels.
- Configure a Windows update policy using Group Policy settings.
- Configure Windows Update for Business to deploy OS updates.
- Use Windows Analytics to assess upgrade readiness and update compliance.
Module 4: Device Enrollment
In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.Lessons
- Device management options
- Microsoft Intune Overview
- Manage Intune device enrollment and inventory
- Managing devices with Intune
Lab : Practice Lab - Device Enrollment and Management
After completing this module, students will be able to:
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Describe benefits and methods for migrating to co-management.
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Deploy an MDM with Microsoft Intune.
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Configure device enrollment.
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Enroll desktop and mobile devices in Windows Intune.
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Configure and downloads inventory reports.
Module 5: Configuring Profiles
This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.Lessons
- Configuring device profiles
- Managing user profiles
- Monitoring devices
Lab : Practice Lab - Managing profiles
-
Describe the types of device profiles.
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Create and assign device profiles.
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Configure user profile and folder redirection.
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Monitor and report on devices using Intune and Windows Analytics.
Module 6: Application Management
In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.Lessons
- Implement Mobile Application Management (MAM)
- Deploying and updating applications
- Administering applications
Lab : Practice Lab - Managing Applications
After completing this module, students will be able to:
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Describe the methods for application management.
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Deploy applications using Intune and Group Policy.
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Configure Microsoft Store for Business.
-
Deploy Office365 ProPlus using Intune.
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Manage and report application inventory and licenses.
Module 7: Managing Authentication in Azure AD
In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.Lessons
- Azure AD Overview
- Managing identities in Azure AD
- Protecting identities in Azure AD
- Managing device authentication
Lab : Practice Lab - Managing objects and authentication in Azure AD
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Describe the capabilities of Azure AD.
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Manage users using Azure AD with Active Directory DS.
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Implement Windows Hello for Business.
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Join devices to Azure AD.
Module 8: Managing Device Access and Compliance
In this module, students will be introduced to managing device security. The module will cover securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.Lessons
- Microsoft Intune Overview
- Implement device compliance policies
Lab : Practice Lab - Managing Access and Compliance
After completing this module, students will be able to:
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Describe methods of enabling access from external networks.
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Deploy compliance and conditional access policies.
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Use Intune to monitor device compliance.
Module 9: Managing Security
In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.Lessons
- Implement device data protection
- Managing Windows Defender ATP
- Managing Windows Defender in Windows 10
Lab : Practice Lab - Managing Security in Windows 10
After completing this module, students will be able to:
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Describe the methods protecting device data.
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Describe the capabilities and benefits of Windows ATP.
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Deploy and manage settings for Windows Defender clients.
Exam Track
As part of your accelerated course, you'll sit the following exams at the Firebrand Training centre. These are covered by your Certification Guarantee:
Exam MD-100: Windows 10
You'll be tested on the following knowledge and skill areas:
- Deploy Windows (15-20%)
- Manage Devices and Data (35-40%)
- Configure Connectivity (15-20%)
- Maintain Windows (25-30%)
Exam MD-101: Managing Modern Desktops
You'll be tested on the following knowledge and skill areas:
- Deploy and Update Operating Systems (15-20%)
- Manage Policies and Profiles (35-40%)
- Manage and Protect Devices (15-20%)
- Manage Apps and Data (25-30%)
Passing both exams certifies you as a Microsoft 365 Modern Desktop Administrator Associate.
What's Included
The following official courseware, practice papers and exams are all included:
Microsoft Official Courseware:
- MD-100T00-A: Windows 10
- MD-101T00-A: Managing Modern Desktops
Microsoft Practice Exams
Microsoft Official Exams:
- MD-100: Windows 10
- MD-101: Managing Modern Desktops
Your accelerated course includes:
- Accommodation *
- Meals, unlimited snacks, beverages, tea and coffee *
- On-site exams **
- Exam vouchers **
- Practice tests **
- Certification Guarantee ***
- Courseware
- Up-to 12 hours of instructor-led training each day
- 24-hour lab access
- Digital courseware **
- * For residential training only. Doesn't apply for online courses
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
- *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)
Prerequisites
You should have the following skills and experience before sitting this course:
- Basic understanding of computer networks and hardware concepts
- Basic understanding of Operating Systems and Application concepts.
- Experience of using the Windows OS.
- Understanding of M365 workloads
- The ability to deploy, configure, and maintain Windows 10 and non-Windows devices
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Reviews
Here's the Firebrand Training review section. Since 2001 we've trained exactly 76,543 students and asked them all to review our Accelerated Learning. Currently, 96.73% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"Really good course. The trainer was very knowledgeable. Good experience doing the remote sessions, labs were really helpful too."
Anonymous (27/7/2020 (Monday) to 1/8/2020 (Saturday))
"Great training. Great Instructors."
G.S.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
"Trainer was excellent with REAL life experience. Training is also fun which makes learning really easy. "
G.S.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
"Excellent course with an excellent instructor. Highly recommended."
J.T.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
"I found the course was well presented. The instructor was enthusiastic and engaging allowing a good all round experience."
A.W.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
Course Dates
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27/7/2020 (Monday) |
1/8/2020 (Saturday) |
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2/11/2020 (Monday) |
7/11/2020 (Saturday) |
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25/1/2021 (Monday) |
30/1/2021 (Saturday) |
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15/3/2021 (Monday) |
20/3/2021 (Saturday) |
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4/6/2021 (Friday) |
9/6/2021 (Wednesday) |
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