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Get the skills and knowledge to become a Modern Desktop Administrator faster on this accelerated and official 6-day course.
Becoming a Microsoft 365 Certified Modern Desktop Administrator Associate, you'll learn to deploy, configure, secure, manage and monitor devices and client applications in an enterprise environment. As well as managing identity, access, policies, updates, and apps. You'll focus cloud services rather than on-premises management technologies.
Your expert Microsoft Certified Trainer will immerse you in official curriculum and hands-on practical labs. You will learn and retain information faster through our Lecture | Lab | Review technique.
Accelerating your path to becoming a certified Modern Desktop Administrator, you'll cover the following topics:
You will be prepared for and sit exams MD-100 and MD-101 at the Firebrand Training Centre during the course. This is covered by your Certification Guarantee. Passing both exams will qualify you as a Microsoft 365 Certified Modern Desktop Administrator Associate. This is the prerequisite to attempting the Microsoft 365 Certified Enterprise Administrator Expert course.
Who should sit this course?
If you're looking to develop and certify your skills as a Desktop Admin - supporting modern desktops in an enterprise environment - this course is ideal for you.
Typically, you'll perform installation, configuration, general local management and maintenance of Windows 10 core services. You should be familiar with enterprise scenarios and cloud-integrated services.
To develop as a Modern Desktop Administrator, you must be familiar with M365 workloads and have experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices.
You may be entitled to heavily-discounted training via Microsoft's Software Assurance Training Voucher (SATV) scheme. If your business has bought Microsoft software, check to see if it came bundled with free training vouchers! Vouchers can be exchanged against training for all Microsoft technologies. If you’re unsure, get in touch with us
Module 1: Installing Windows
This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.Lessons
Lab : In-place upgrade of Win7 to Win 10Lab : Migrating User Settings using USMTAfter completing this module, students will be able to:
Module 2: Post-installation Configuration and Personalization
This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.Lessons
Lab : Using Settings App & Control PanelLab : Using Group Policy ObjectsLab : Using PowerShell to Configure WindowsLab : Managing local and network printersAfter completing this module, students will be able to:
Module 3: Updating Windows in Windows 10
In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.Lessons
Lab : Updating Windows 10After completing this module, students will be able to:
Module 4: Configuring Networking
In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.Lessons
Lab : Configuring Network ConnectivityLab : Configuring and Testing Name ResolutionLab : Remote ManagementAfter completing this module, students will be able to:
Module 5: Configuring Storage
This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.Lessons
Lab : Managing StorageLab : Compressing FoldersLab : Enabling Disk QuotasLab : Creating a Storage SpaceLab : Synchronizing files with OneDrive
Module 6: Managing Apps in Windows 10
In this module, Students will be introduced to App management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.Lessons
Lab : Sideloading an AppLab : Installing and Updating Microsoft Store AppsLab : Configuring Internet Explorer Enterprise ModeAfter completing this module, students will be able to:
Module 7: Configuring Authorization & Authentication
This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.Lessons
Lab : Lab: Joining a DomainLab : Lab: Creating Security PoliciesLab : Lab: Configuring UACAfter completing this module, students will be able to:
Module 8: Configuring Data Access and Usage
In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.Lessons
Lab : Creating, Managing, and Sharing a FolderLab : Using Conditions to Control Access and Effective PermissionsAfter completing this module, students will be able to:
Module 9: Configuring Threat Protection and Advanced Security
This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.Lessons
Lab : Lab: Configuring Windows DefenderLab : Lab: Creating Firewall RulesLab : Lab: Creating Connection Security RulesLab : Lab: Using EFSLab : Lab: Using BitlockerLab : Lab: Configuring AppLockerAfter completing this module, students will be able to:
Module 10: Supporting the Windows 10 Environment
This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows 10.Lessons
Lab : Monitoring EventsLab : Monitoring Reliability and PerformanceAfter completing this module, students will be able to:
Module 11: Troubleshooting Files & Applications
This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.Lessons
Lab : Using File History to Recover FilesLab : Troubleshooting Desktop AppsLab : Troubleshooting Application Compatibility IssuesLab : Troubleshooting Microsoft Edge IssuesAfter completing this module, students will be able to:
Module 12: Troubleshooting the OS
In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.Lessons
Lab : Recovering using Reset This PCLab : Recovering using a Restore PointAfter completing this module, students will be able to:
Module 13: Troubleshooting Hardware and Drivers
This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.Lessons
Lab : Recovering using Driver RollbackAfter completing this module, students will be able to:
Module 1: Planning an Operating System Deployment Strategy
This module explains how to plan and implement a deployment strategy. Students will learn about the concepts of supporting the desktop through it's entire lifecycle. This module also covers assessing an existing environment and the tools used to prepare a deployment strategy. Finally, students will be introduced to the tools and strategies used for desktop deployment.Lessons
Lab : Practice Lab - Planning Windows 10 deployment
Module 2: Implementing Windows 10
This module covers the modern methods of Windows deployment used in common scenarios such as upgrading and migrating to Windows 10, as well as deploying new devices and refreshing existing devices. Students will also learn about alternate methods of OS deployment as well as considerations when choosing methods of deployment.Lessons
Lab : Practice Lab - Implementing Windows 10
After completing this course, learners should be able to:
Module 3: Managing Updates for Windows 10
This module covers managing updates to Windows. This module introduces the servicing options for Windows 10. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor update compliance using Windows Analytics.Lessons
Lab : Practice Lab - Managing Updates for Windows 10
After completing this module, students will be able to:
Module 4: Device Enrollment
In this module, students will examine the benefits and prerequisites for co-management and learn how to plan for it. This module will also cover Azure AD join and will be introduced to Microsoft Intune, as well as learn how to configure policies for enrolling devices. The module will conclude with an overview of device inventory in Intune and reporting using the Intune console, Power BI and Microsoft Graph.Lessons
Lab : Practice Lab - Device Enrollment and Management
After completing this module, students will be able to:
Module 5: Configuring Profiles
This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. The module will conclude with an overview of using Windows Analytics for health and compliance reporting.Lessons
Lab : Practice Lab - Managing profiles
Module 6: Application Management
In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Intune as well as how to manage apps on non-enrolled devices. The module will conclude with an overview of Enterprise Mode with Internet Explorer and Microsoft Edge and tracking your installed applications, licenses, and assigned apps using Intune.Lessons
Lab : Practice Lab - Managing Applications
After completing this module, students will be able to:
Module 7: Managing Authentication in Azure AD
In this module, students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.Lessons
Lab : Practice Lab - Managing objects and authentication in Azure AD
Module 8: Managing Device Access and Compliance
In this module, students will be introduced to managing device security. The module will cover securely accessing corporate resources and introduce concepts such as Always On VPN and remote connectivity in Windows 10. Students will learn how to create and deploy compliance policies and use compliance policies for conditional access. The module concludes with monitoring devices enrolled in Intune.Lessons
Lab : Practice Lab - Managing Access and Compliance
After completing this module, students will be able to:
Module 9: Managing Security
In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows 10. This module also covers key capabilities of Windows Defender Advanced Threat Protection and how to implement these capabilities on devices in your organization. The module concludes using Windows Defender and using functionalities such as antivirus, firewall and Credential Guard.Lessons
Lab : Practice Lab - Managing Security in Windows 10
After completing this module, students will be able to:
As part of your accelerated course, you'll sit the following exams at the Firebrand Training centre. These are covered by your Certification Guarantee:
You'll be tested on the following knowledge and skill areas:
You'll be tested on the following knowledge and skill areas:
Passing both exams certifies you as a Microsoft 365 Modern Desktop Administrator Associate.
The following official courseware, practice papers and exams are all included:
Your accelerated course includes:
You should have the following skills and experience before sitting this course:
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 101,425 students and asked them all to review our Accelerated Learning. Currently, 96.70% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"Really good course. The trainer was very knowledgeable. Good experience doing the remote sessions, labs were really helpful too."
Anonymous (27/7/2020 (Monday) to 1/8/2020 (Saturday))
"Great training. Great Instructors."
G.S.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
"Trainer was excellent with REAL life experience. Training is also fun which makes learning really easy. "
G.S.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
"Excellent course with an excellent instructor. Highly recommended."
J.T.. (27/1/2020 (Monday) to 1/2/2020 (Saturday))
"I found the course was well presented. The instructor was enthusiastic and engaging allowing a good all round experience."
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