Microsoft Empower Sellers with Dynamics 365 Sales (MB-280T02)

Code: msmb280t02

What you'll learn

On this accelerated Microsoft Empower sellers with Dynamics 365 Sales (MB-280T02) course, you will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies.

In addition, you will organize their product catalog and process sales orders. Finally, students will leverage relationship selling features, the Sales accelerator, and Sales Insights. You’ll also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

Through Firebrand’s Lecture | Lab | Review method, you’ll get certified faster than with traditional training and access official courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for IT or Sales professionals who want to learn how to leverage Dynamics 365 Sales and Microsoft Copilot for Sales for their organizations.

Curriculum

5 modules

Module 1: Work with Dynamics 365 Sales
Module 2: Set up and use the sales accelerator capabilities in Dynamics 365 Sales
Module 3: Implement goal management in Dynamics 365 Sales and Customer Service
Module 4: Enhance Dynamics 365 Sales with tools and apps
Module 5: Use Dynamics 365 Copilot for Sales

Prerequisites

Before attending this accelerated course, you should have:

Knowledge in basic sales principles
Be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights
Basic model-driven application configuration experience.

Exam info

This course does not have an exam.

Course Dates

Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.

FAQs

4 Questions

Yes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.

Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.

Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.

If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.

Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.

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