Microsoft 365 Certified: Teams Voice Engineer Expert (MS-720)

What you'll learn

On this accelerated Microsoft Teams Voice Engineer course, you'll learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution within your organisation.

In just 2 days, you'll build knowledge on deploying and configuring Microsoft Teams Phone with PSTN connectivity through Direct Routing, Operator Connect, and Teams Calling Plans. You'll also become responsible for:

Managing Teams-certified devices, audio/video conferencing, and voice migration
Collaborating with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams
Working with administrators for other workloads, including networking, identity, licensing, security, and compliance

At the end of this course, you'll sit Exam MS-720: Microsoft Teams Voice Engineer.

To attain the Microsoft 365 Certified: Teams Voice Engineer Expert certification, Delegates must also earn the Microsoft 365 Certified: Teams Administrator Associate certification.

As a Microsoft Gold Partner for Learning and through Firebrand's Lecture | Lab | Review methodology, you'll get access to Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs) and train in a distraction-free environment.

Curriculum

3 modules

Course MS-720T00: Microsoft Teams Voice Engineer

Module 1: Plan and configure Teams Phone

Lab: Prepare the lab environment
Lab: Configure your environment for Teams Phone

Module 2: Manage Teams Phone

Lab: Manage your Teams Phone Environment

Prerequisites

Before attending this accelerated course, you should have knowledge in:

Planning and configuring a Microsoft Teams environment
Managing chat, teams, channels, and apps
Managing calls and meetings
Monitoring and troubleshooting a Microsoft Teams environment

Exam info

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

Exam MS-720: Microsoft Teams Voice Engineer

Exam code: MS-720
Languages: English
Domains:

Plan and configure Microsoft Teams Phone (25-30%)
Optimise network performance (5-10%)
Plan and configure Direct Routing (15-20%)
Configure and manage Microsoft Teams Phone for voice users (15-20%)
Plan and configure Microsoft Teams clients and devices (5-10%)
Monitor and troubleshoot Microsoft Teams Phone (15-20%)

Course Dates

Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.

FAQs

4 question

Yes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.

Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.

Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.

If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.

Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.

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