
Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900)
Become certified in essential Copilot capabilities, agent management, and AI administration fundamentals with Firebrand, exam included.
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What youâll learn
On this Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) course, youâll learn to support, secure, and protect an AI-enabled Microsoft 365 environment.
AB-900T00 Introduction to Microsoft 365 and AI Administration provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
At Firebrand, we're proud to be a Microsoft Cloud Partner. By training with us, youâll access official courseware, learn from certified instructors, and immerse yourself in your course in a distraction-free environment.
At the end of this course, youâll sit the official AB-900 exam at the Firebrand Training Centre, covered by our Certification Guarantee.
Configure core Microsoft 365 services, admin centers, and workloads like Exchange Online, SharePoint, and Teams
Master Microsoft Entra ID features, single sign-on (SSO), and authentication methods and configure conditional access policies and troubleshoot sign-in issues
Protect organizational data using Microsoft Purview governance tools and apply sensitivity labels, data loss prevention (DLP), and data retention policies
Understand how Microsoft 365 Copilot accesses organizational data securely through Microsoft Graph and create, approve, manage access, and monitor the lifecycle of AI agents
Curriculum
This course consists of 2 modules:
Module 1: Explore Microsoft 365 administration
Microsoft 365 security foundations, core services, admin controls, and data protection
Module 2: Explore Microsoft 365 Copilot and agent administration
Explore Microsoft 365 Copilot and agents and perform basic administrative tasks
Prerequisites
Before attending this accelerated course, you should have basic functional experience with Microsoft 365 services and a proficient understanding of general IT practices.
Exam info
At the end of this course, youâll sit the official Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) exam at the Firebrand Training Centre, covered by our Certification Guarantee.
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FAQs
This course is ideal for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot.Â
Yes, we do provide courses suitable for beginners. However, Firebrand's courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.
Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so youâll be back to your job as quickly as possible.
Firebrand's courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.
Our award-winning Lecture | Lab | Review method focuses on what matters:
Industry professionals delivering your lectures
Labs that bring the real world into the classroom, immersing you in every practical detail.
Reviews to test â and stretch â your knowledge
Exams that come at the perfect moment â when the material is still fresh in your mind.
Our focused approach delivers results!