Microsoft - MCTS / MCITP Lync Server 2010



Only 6 Days



Classroom / Online / Hybrid

Next date

Next date:

24/6/2024 (Monday)


This course will teach you how to install, deploy and configure Microsoft Lync Server 2010. You will gain the knowledge required to implement and manage a Lync Server 2010 environment.

Microsoft Lync is the name for a new generation of Unified Communications solutions. It provides a new connected user experience; transforming every communication into an interaction that is more collaborative, engaging, and accessible from anywhere.

Lync Server 2010 supersedes Office Communications Server 2007, and allows you and your business to enter the world of Cloud Computing.

We’ll prepare you for, and test you in, the following exams:


Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts


Module One

  • Lync server Infrastructure requirements
  • Features and Architecture of Lync 2010
  • Deploying Lync Server 2010
  • Configuring Users and Rights in Lync Server

Module Two

  • Client and Device Deployment and Management
  • External User Access
  • Configuring Basic Enterprise Voice
  • Extending Enterprise Voice Functionality

Module Three

  • Exchange 2010 SP1 Unified Messaging
  • Implementing Response Groups
  • Conferencing in Lync Server 2010
  • Monitoring and Archiving

Module Four

  • High Availability and Disaster Recovery
  • Call Admission Control
  • Enhanced 9-1-1
  • Voice Resiliency Features

Module Five

  • Migration from OCS

Exam Track

We’ll prepare you for, and test you in, the following exams:

Exam 70-664 - TS: Microsoft Lync Server 2010, Configuring

This exam measures your ability to accomplish the technical tasks listed below:

  • Managing Users and Client Access
  • Configuring a Lync Server 2010 Topology
  • Configuring Enterprise Voice
  • Configuring Lync Server 2010 for External Access
  • Monitoring and Maintaining Lync Server 2010

Exam 70-665 - PRO: Microsoft Lync Server 2010, Administrator

This exam measures your ability to accomplish the technical tasks listed below:

  • Designing a Topology for Lync Server 2010
  • Designing a Conferencing and Enterprise Voice Infrastructure
  • Planning for External Dependencies and Migration
  • Planning for High Availability and Business Continuity

What's Included


  • Mastering Microsoft Lync Server 2010 ISBN: 9781118089538

Microsoft Official Curriculum

MOC 10533 - Deploying, Configuring, and Administering Microsoft Lync Server 2010

  • Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
  • Deploy Lync Server 2010
  • Configure users and rights using Role Based Access Control (RBAC)
  • Deploy and manage Lync 2010 clients
  • Configure and manage external user access using the Edge server role
  • Deploy basic Enterprise Voice functionality
  • Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
  • Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
  • Configure the Response Group Service, including agent groups, queues, and workflows
  • Configure and manage conferencing
  • Configure and use archiving and monitoring
  • Perform back up and restore of Lync Server 2010 critical data
  • Improve bandwidth management using Call Admission Control (CAC)
  • Configure and deploy Enhanced 9-1-1
  • Configure a Survivable Branch Server for a branch office

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.


Before attending this course, you should:

  • Have a good understanding of Microsoft active directory
  • Be familiar with VOIP and Messaging standards
  • Have an understanding of networking components
  • Knowledge of Windows Networking

You should also have a basic knowledge of:

  • Microsoft Communications software
  • AD Directory Services
  • DNS
  • Certificate Services
  • IIS

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.41% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"The training is intensive however all the facilities are just right to ensure no distractions so you can just get on with studying. The trainer for our class was fantastic too."
M.S, Polycom. (4/3/2013 (Monday) to 9/3/2013 (Saturday))

"Very impressed with the level of instructor knowledge and delivery method."
S.K. (4/3/2013 (Monday) to 9/3/2013 (Saturday))

"Nice small class, very good instructor who had good presentation skills (Not reading the slides, but explaining them instead. The training materials were good, and the additional materials were very good, and helpful. Will recommend this training to anyone that needs the Lync Certification"
Mikkel MAx Matthai, Spectralink Europe ApS. (4/3/2013 (Monday) to 9/3/2013 (Saturday))

"Great Course. Had some hands on experience of Lync and managed to pass both exams."
T.C. (4/3/2013 (Monday) to 9/3/2013 (Saturday))

"A great instructor and his knowledge is passed on in a way that makes it easy to rememberand you end the week not only with a qualification but also a in-depth knowledge of the Product"
Aaron Tunnicliff, Koris Limited. (10/12/2012 (Monday) to 15/12/2012 (Saturday))

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