Microsoft - MCSA Microsoft Dynamics 365



Only 7 Days



Classroom / Online / Hybrid

Next date

Next date:

7/2/2022 (Monday)


Get the skills to upgrade, configure and customise Microsoft Dynamics 365 on this 7 day accelerated MCSA: Microsoft Dynamics 365 course.

Your expert Microsoft Certified Trainer (MCT) will immerse you in the course using Firebrand's unique Lecture | Lab | Review technique. You'll get hands-on experience covering topics including:

  • Configuring Microsoft Dynamics 365 settings, security and email services
  • Administering the Microsoft Dynamics 365 environment
  • Integrating Microsoft Dynamics with other applications
  • Create and manage Microsoft Dynamics 365 solutions

Your accelerated course will prepare you for exams MB2-715 and MB2-716. You will sit these on-site during the course, covered by your Certification Guarantee.

Earning your MCSA: Microsoft Dynamics 365 certification demonstrates you have the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator. It also acts as the first step towards earning the MCSE: Business Applications certification.

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online MCSA Dynamics 365 courses
  2. You'll be MCSA Dynamics 365 certified in just 7 days. With us, you’ll be MCSA Dynamics 365 trained in record time
  3. Our MCSA Dynamics 365 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  4. Pass MCSA Dynamics 365 first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn MCSA Dynamics 365 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying MCSA Dynamics 365 with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 111,750 professionals, and we’re partners with all of the big names in the business


Benefits of Training with Firebrand

  • Two options of training - Residential classroom-based, or online courses
  • A purpose-built training centre – get access to dedicated Pearson VUE Select facilities.
  • Certification Guarantee – pass first time or train again free (just pay for accommodation, exams and incidental costs)
  • Everything you need to certify – you’ll sit your exam at the earliest available opportunity after the course - either immediately after your classroom course, or as soon as there are slots available, if you've taken it online
  • No hidden extras – one cost covers everything you need to certify


You'll cover the following modules:

  • Create a Customer Organisational Structure
  • Administer the Microsoft Dynamics 365 Environment
  • Integrate Microsoft Dynamics with Other Applications
  • Manage Microsoft Outlook and Mobile Environments
  • Configure Microsoft Dynamics 365
  • Implement Microsoft Dynamics 365 entities, entity relationships, and fields
  • Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualisations
  • Implement business rules, workflows, and business process flows

Exam Track

You'll sit the following exams on your accelerated course, covered by your Certification Guarantee:

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)


Before attending this course, it is recommended you have the following:

  • Basic experience of using Windows applications
  • Basic knowledge of sales, marketing, and customer service roles in a business
  • Basic knowledge of common Microsoft Dynamics CRM record types is preferred

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


Here's the Firebrand Training review section. Since 2001 we've trained exactly 111,750 students and asked them all to review our Accelerated Learning. Currently, 96.66% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Arriving Sunday evening we were led to our new home for a week. We spent a few hours going through the pre course documentation and setting up a trial instance, getting used to the course ware and preparing ourselves. Meals were great with full menus provided and the choice of a lighter option. The facilities are great, with inclusive tea, coffee and soft drinks available. The facility is open 24/7 for students to study bu tour days ran from 09.00 - 22.00 most days. The course was delivered well and we were able to ask questions and base our learning on our requirements for the product. "
T.W., Check Communications Ltd. (13/5/2019 (Monday) to 19/5/2019 (Sunday))

"An intense three days, but I passed my exam first time - well worth it. Many thanks to the instructor for helping us prepare for the exam; his delivery style made the content easy to follow . "
A.F.. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

"All ok, but they told me there was no pre-reading, but there actually was. Teacher was good, so I passed the exam in a good a manner."
Anonymous. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

"Overall if youre dedicated to it, this is ideal for getting through an or a series of exams. Well worth the money."
Terry M A Dullaghan, The NCC. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

"Very intense but very rewarding. Not for the faint hearted but worth the effort."
Bretton Jones, Self-employed. (28/1/2019 (Monday) to 3/2/2019 (Sunday))

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