ITIL® 4 Practitioner: Change Enablement

This accelerated ITIL® 4 Practitioner: Change Enablement certification equips IT professionals with the skills and knowledge to maximize the number of successful service and product changes. It provides best practice guidance for ensuring that risks are accurately assessed, changes are authorized, and the change schedule is effectively managed. Designed for IT professionals looking to validate their expertise in change management, this course will help you demonstrate proficiency in both the strategic and operational aspects of change enablement.

In just 2 days, you’ll also learn to:

• Ensure changes are realized in an effective, safe, controlled, and timely manner to meet stakeholders' needs.
• Minimize the negative impacts of change while managing it effectively.
• Balance throughput, governance, compliance, and risk control across all changes within the defined scope.
• Adapt change practices to fit different development approaches.
• Use the ITIL® Maturity Model to measure, assess, and develop Change Enablement practices within your organization.

Why choose Firebrand?

• Accelerated certification process ‚Äì Get certified in just 2 days.
  Access to expert instructors with real-world experience.
  A hands-on, immersive learning environment for maximum retention.
  Flexible learning options and dedicated support.
• At the end of this intensive course, you will sit for the PeopleCert ITIL® 4 Practitioner: Change Enablement certification exam and, upon passing, obtain your certification.
• Through Firebrand‚Äôs Lecture | Lab | Review methodology, you‚Äôll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

• IT professionals looking to validate their skills in Change Enablement.
• Individuals seeking to enhance cross-practice collaboration and improve service value streams.
• Change managers, IT service managers, or team leaders responsible for implementing change.
• Project managers and business managers involved in change initiatives.

ITIL® and The Swirl logo™ are registered trademarks of PeopleCert Limited, used under permission of PeopleCert Limited. All rights reserved.

• Module 1: The key concepts of the practice
• Module 2: The processes of the practice
• Module 3: The roles and competences of the practice
• Module 4: How information and technology support and enable the practice
• Module 5: The role of partners and suppliers in the practice
• Module 6: How the ITIL capability model can be used to develop the practice
• Module 7: The recommendations for the practice success

Before attending this accelerated course, you must have successfully completed the ITIL®4 Foundation certification as a pre-requisite to take the ITIL®4 Practitioner-level courses, including Change Enablement.

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

ITIL® 4 Practitioner: Change Enablement Exam

• Duration: 30 minutes
• Format: Multiple-choice, closed-book
• Number of questions: 20
• Passing score: 13 out of 20 marks required to pass (65%)