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ITIL® 4 Practitioner: Release Management

What you'll learn

ITIL 4 Practice

The ITIL® 4 Practitioner: Release Management course focuses on providing IT professionals with the practical skills and knowledge required to plan, schedule, and control the movement of releases to testing and live environments. This course emphasizes ensuring that releases are delivered efficiently, with minimal disruption, and align with organizational goals and user expectations.

Participants will learn how to manage the release lifecycle, coordinate with stakeholders, and integrate release management practices with ITIL® 4 principles to improve agility, quality, and service delivery. The course also highlights best practices for risk management, testing, and deployment to ensure successful and reliable releases.

This course is essential for those involved in the release process, offering practical tools to streamline deployments and improve service performance in dynamic IT environments.

In just 1 day, you’ll also learn to:

  • Understand the role and importance of release management in IT service management.
  • Plan, schedule, and control the release lifecycle for IT services and systems.
  • Coordinate with stakeholders to ensure smooth release transitions.
  • Minimize risks and disruptions during release deployments.
  • Leverage automation and tools to optimize release management processes.
  • Align release practices with organizational goals and ITIL® 4 principles.

This course equips IT professionals with the skills to deliver consistent, high-quality releases that meet user and organizational expectations.

Why choose Firebrand?

  • Accelerated certification process ‚Äì Get certified in just 1 day.
  • Access to expert instructors with real-world experience.
  • A hands-on, immersive learning environment for maximum retention.
  • Flexible learning options and dedicated support.

At the end of this intensive course, you will sit for the PeopleCert ITIL® 4 Practitioner: Release Management certification exam and, upon passing, obtain your certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

  • IT professionals managing the release lifecycle for services and systems.
  • Release managers and coordinators ensuring seamless deployments.
  • Service managers responsible for aligning releases with business goals.
  • IT operations and DevOps teams focused on release quality and efficiency.
  • Change managers overseeing controlled implementation of service updates.
  • Individuals pursuing ITIL® 4 certifications and expertise in release management.

ITIL® and The Swirl logo™ are registered trademarks of PeopleCert Group, used under permission of PeopleCert. All rights reserved.

Curriculum

7 modules
  • Module 1: Introduction to Release Management
  • Module 2: Planning and Scheduling Releases
  • Module 3: Release Design and Build
  • Module 4: Release Deployment and Evaluation
  • Module 5: Managing Risks and Issues in Release Management
  • Module 6: Tools and Automation in Release Management
  • Module 7: Continuous Improvement in Release Management Practices

Prerequisites

Before attending this accelerated course, you must have successfully completed the ITIL® 4 Foundation certification.

Exam info

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

ITIL® 4 Practitioner: Release Management Exam

  • Duration: 30 minutes
  • Format: Multiple choice; Closed book
  • Number of questions: 20 questions
  • Passing score: 13 out of 20 marks required to pass (65%)

Course Dates

Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.

FAQs

4 question

Yes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.

Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.

Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.

If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.

Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.

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