ISO - 20000 Lead Implementer - IT service Management

Overview

Get the skills needed to support your organisation in implementing and managing an IT Service Management System (ITSMS), based on ISO/IEC 20000-1:2005.

In three days, you'll learn the fundamental Information Technology Service principles, concepts and best practices. You'll also learn how to plan, implement and evaluate an ITSMS, based on ISO 20000

Maybe you're preparing for an ISO 20000-1 certification audit? If so, this course will teach you how to achieve that accreditation.

How to become a Lead Implementer faster than anywhere else

The ISO 20000 Lead Implementer is a PECB (Professional Evaluation and Certification Board) official course. It's 40% faster than traditional training, and has been developed in-line with:

• ISO 10006: Quality management systems - Guidelines for quality management in projects
• ISO 20000-2: Guidelines for the implementation of an ITSMS
• ITIL

You'll get one year’s free membership of PECB (Professional Evaluation and Certification Board) - which usually costs around £250. You can also apply for the following certifications, depending on your level of experience:

• Certified ISO/IEC 20000 Provisional Implementer
• Certified ISO/IEC 20000 Implementer
• Certified ISO/IEC 20000 Lead Implementer

Seven reasons why you should sit your course with Firebrand Training

1. Two options of training. Choose between residential classroom-based, or online ISO 20000 courses
2. You'll be ISO 20000 certified in just 3 days. With us, you’ll be ISO 20000 trained in record time
3. Our ISO 20000 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
4. Pass ISO 20000 first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
6. You’ll learn ISO 20000 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
7. You’ll be studying ISO 20000 with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 114,207 professionals, and we’re partners with all of the big names in the business