Cisco - Certified Specialist - Collaboration Core | 350-801 CLCOR



Only 6 Days



Classroom / Online / Hybrid

Next date

Next date:

28/6/2021 (Monday)


On this accelerated Cisco Certified Specialist - Collaboration Core course, you'll prepare for the Cisco CCNP Collaboration and CCIE Collaboration certifications. These certifications qualify you for expert-level roles that focus on the implementation and operation of Cisco collaboration solutions.

In just 4 days, you'll build knowledge on how to implement networking technologies to improve internal communication and support increased scalability in your business. You'll learn how to install Cisco collaboration applications like Cisco Internetwork Operating System (IOS) XE gateway and media resources, call control and Quality of Service (QoS). You'll also learn how to:

  • Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP)
  • Implement Cisco Unified Communications Manager provisioning features
  • Analyse traffic patterns and quality issues in converged IP networks supporting voice, video and data traffic

At the end of the course, you’ll sit exam 350-801 CLCOR and achieve the Cisco Certified Specialist - Collaboration Core certification. You’ll get access to official courseware and learn from certified Cisco instructors, as Firebrand is a Cisco Learning Partner.

Start your Cisco journey in a distraction-free environment and learn at twice the speed through Firebrand’s Lecture | Lab | Review methodology.


If you're a network administrator, network engineer or a systems engineer, this course is ideal for you.

Next step: CCNP Collaboration or CCIE Collaboration certifications

Once you have achieved your Cisco Certified Specialist – Collaboration Core certification, pass any of the following Cisco concentration exam to get your CCNP Collaboration certification:

  • 300-810 CLICA: Implementing Cisco Collaboration Applications (CLICA)
  • 300-825 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
  • 300-820 CLCEI: Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
  • 300-835 CLAUTO: Automating Cisco Collaboration Solutions (CLAUTO)

Alternatively, if you’re aiming for the CCIE Collaboration certification, you'll need to complete the CCIE Collaboration v3.0 practical lab exam, where you'll cover the lifecycle of complex collaboration infrastructure.

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified in just 6 days. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  4. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 102,635 professionals, and we’re partners with all of the big names in the business


Use your Cisco Learning Credits (CLCs)

You may be entitled to free training via Cisco Learning Credits (CLCs). If you’ve bought Cisco hardware or software - check the invoice to see if you have credits waiting to be used! If you’re unsure, get in touch with us.

Benefits of Training with Firebrand

  • Two options of training - Residential classroom-based, or online courses
  • A purpose-built training centre – get access to dedicated Pearson VUE Select facilities
  • Certification Guarantee – pass first time or train again free (just pay for accommodation, exams and incidental costs)
  • Everything you need to certify – you’ll sit your exam at the earliest available opportunity after the course - either immediately after your classroom course, or as soon as there are slots available, if you've taken it online
  • No hidden extras – one cost covers everything you need to certify


  • Module 1: Describing the Cisco Collaboration solutions architecture
  • Module 2: Exploring call signalling over IP Networks Bullet
  • Module 3: Integrating Cisco unified communications manager LDAP
  • Module 4: Implementing Cisco unified communications manager provisioning features
  • Module 5: Exploring codecs
  • Module 6: Describing dial plans and endpoint addressing
  • Module 7: Implementing MGCP gateways
  • Module 8: Implementing voice gateways
  • Module 9: Configuring calling privileges in Cisco unified communications manager
  • Module 10: Implementing toll fraud prevention
  • Module 11: Implementing globalised call routing
  • Module 12: Describing Cisco instant messaging and presence
  • Module 13: Enabling Cisco Jabber®
  • Module 14: Configuring Cisco unity connection integration
  • Module 15: Analysing quality issues in converged networks
  • Module 16: Defining QoS and QoS models
  • Module 17: Implementing classification and marking
  • Module 18: Configuring classification and marking on Cisco catalyst switches

Lab Outline

  • Module 1: Using certificates
  • Module 2: Configure IP network protocols
  • Module 3: Configure and troubleshoot collaboration endpoints
  • Module 4: Troubleshoot calling issues
  • Module 5: Configure and troubleshoot LDAP integration in Cisco unified communications manager
  • Module 6: Deploy an IP phone through auto and manual registration
  • Module 7: Configure self-provisioning
  • Module 8: Configure batch provisioning
  • Module 9: Explore the Cisco VoIP bandwidth calculator
  • Module 10: Configure regions and locations
  • Module 11: Implement endpoint addressing and call routing
  • Module 12: Implement PSTN calling using MGCP gateways
  • Module 13: Configure and troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Module 14: Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Module 15: Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Module 16: Configure calling privileges
  • Module 17: Implement toll fraud prevention on Cisco Unified Communications Manager (CUCM)
  • Module 18: Implement globalised call routing
  • Module 19: Deploy an on-premise Cisco Jabber client for windows
  • Module 20: Examine the integration between Unity Connection and CUCM
  • Module 21: Manage Unity Connection users
  • Module 22: Enterprise Application Integration (EAI): Configure QoS

Exam Track

As part of your accelerated course, you'll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

  • Implementing Cisco Collaboration Core Technologies
    • Exam code: 350-801 CLCOR
    • Duration: 120 minutes
    • Domains:
      1. Infrastructure and design (20%)
      2. Protocols, codecs and endpoints (20%)
      3. Cisco IOS XE Gateway and media resources (15%)
      4. Call control (25%)
      5. QoS (10%)
      6. Collaboration applications (10%)

These domains are general guidelines for the content likely to be included in the exam. As Cisco continues to develop this certification, other related topics may also appear.

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)


Before attending this accelerated course, you'll benefit from having knowledge of:

  • Fundamental computer networking terms, including LANs, WANs, switching, and routing
  • Digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Converged voice and data networks and Cisco Unified Communications Manager deployment

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


Here's the Firebrand Training review section. Since 2001 we've trained exactly 102,635 students and asked them all to review our Accelerated Learning. Currently, 96.68% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Great course, very well given"
R.H.. (22/3/2021 (Monday) to 27/3/2021 (Saturday))

"Having very minimal knowledge with Cisco before starting, I now feel confident to take the exam and to get hands-on with Cisco kit. The method of teaching from slides, taking that information and then putting them into simpler, more relatable terms on the whiteboard was a great way to make it all understandable for a first-time user. The instructor did a great job."
Jordan Hornby. (22/3/2021 (Monday) to 27/3/2021 (Saturday))

"A good course, providing solid teaching of subject with a large amount of course material and without making it confusing allowing me to learn the subject matter at hand. No questions were off limits and subjects were covered until they were understood"
Richard Jones, South Derbyshire District Councl. (22/3/2021 (Monday) to 27/3/2021 (Saturday))

"Highly skilled instructor leading an interactive and informative boot camp course."
R.J.. (22/3/2021 (Monday) to 27/3/2021 (Saturday))

"The trainer has a wealth of knowledge which helped with the teaching of the course material. The remote learning experience did no hinder in any way. Excellent course, thank you."
L.S., Powell UK Ltd. (1/2/2021 (Monday) to 6/2/2021 (Saturday))

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