Microsoft Certified Dynamics 365 for Marketing Functional Consultant Associate

- Only 3 Days

Get the skills you need to become a Microsoft Certified Dynamics 365 for Marketing Functional Consultant Associate on this all-inclusive, accelerated course. Gain knowledge on how to manage customer journeys as well as configure and analyse their responses - ensuring high standards for lower costs.

In just 3 days, you'll learn how best to implement solutions that attract and convert leads, as well as build awareness and manage events and webinars. You'll immerse yourself in implementing security and integration processes that evolve are constantly changing in the marketing industry.

Through Firebrand's unique Lecture | Lab | Review methodology, you'll absorb the official curriculum, taught by Microsoft Certified Trainers and receive hands-on experience. With Firebrand Training you'll certify 40% faster than traditional training, and return to the office certified.


You'll also learn how to:

  • Perform discovery, planning, and analysis
  • Manage user experience design
  • Manage entities and data
  • Perform solutions deployment and testing
  • Manage segments and lists

You will be prepared for and sit exam MB-220 at the Firebrand Training Centre during the course - this is covered by your Certification Guarantee.

If you're looking to develop and certify your skills as a Dynamics 365 Marketing Consultant, then this course is ideal for you.

See Benefits...

See prices now to find out how much you could save when you train at twice the speed.

Seven reasons why you should sit your course with Firebrand Training

  1. You'll be Marketing Functional Consultant Associate certified in just 3 days. With us, you’ll be Marketing Functional Consultant Associate trained in record time
  2. Our Marketing Functional Consultant Associate course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Marketing Functional Consultant Associate first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Marketing Functional Consultant Associate faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Marketing Functional Consultant Associate with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 74,634 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

See Curriculum...

Course MB-220T01-A: Configure Settings and Core Functionality in Dynamics 365 Marketing

Module 1: Marketing Application Configuration

  • Configure advanced settings
  • Manage marketing content and templates
  • Manage LinkedIn and Power BI integrations

After completing this module, you will be able to:

  • Configure advanced settings such as organisation, business management, content, marketing and event settings
  • Manage marketing content and templates

Module 2: Leads

  • Create and manage leads
  • Assess Sales Readiness

After completing this module, you will be able to:

  • Create and manage leads
  • Synchronise leads from LinkedIn
  • Assess sales readiness using lead scoring modelsl

Module 3: Marketing Forms and Pages

  • Create marketing forms
  • Create marketing pages
  • Manage internet marketing

After completing this module, you will be able to:

  • Create marketing forms and embed them on marketing pages
  • Create a marketing page
  • Preview, validate and go live with a marketing page
  • Create marketing form and page templates

Module 4: Segments and Lists

  • Manage segments, subscription centers, lists and double opt-in.

After completing this module, you will be able to:

  • Configure static and dynamic segments
  • Create a subscription list
  • Set up a subscription center page
  • Set up and enable a double opt-in process

Module 5: Marketing Emails

  • Create Email Message

After completing this module, you will be able to:

  • Create and design email messages
  • Preview, validate and go live with email messages
  • Save an email message as a template

Module 6: Customer Journeys

  • Create customer journeys

After completing this module, you will be able to:

  • Create a customer journey from a template
  • Identify customer journey tiles and properties
  • Validate and go live with a customer journey
  • Create an account-based customer journey
  • Understand the marketing calendar features

Module 7: Insights

  • Marketing insights
  • Customer insights
  • Marketing execution insights
  • Lead management insights
  • Internet marketing insights

After completing this module, you will be able to:

  • Locate insights
  • Understand marketing insights such as contact, segment, customer journey, marketing email, lead, lead scoring, marketing form, marketing page, website and redirect URL

Course MB-220T02-A: Set up Events and Surveys in Dynamics 365 for Marketing

Module 1: Events

  • Manage event planning
  • Manage event execution

After completing this module, you will be able to:

  • Create in-person and webinar events
  • Set up event planning features such as sessions, speakers, event passes, waitlists, venues, and sponsors
  • Create and manage recurring events
  • Create custom registration fields
  • Create event outbound messaging
  • Set up and manage the event portal, registration and check-in functionality

Module 2: Voice of the Customer

  • Create, design and distribute Voice of the Customer surveys

After completing this module, you will be able to:

  • Create a reusable survey theme
  • Create, design, preview and publish a survey
  • Learn how to distribute a survey through Dynamics 365 for Marketing channels
  • Clone, import, translate, close, stop or delete a survey

Module 3: Results

  • Review event and survey results

After completing this module, you will be able to:

  • Utilise the event dashboard to assess the outcome of your events
  • View the results of your surveys

See Exam Track...

As part of your accelerated course, you'll sit the following exams at the Firebrand Training Centre. This is covered by your Certification Guarantee:

  • Exam MB-220: Microsoft Dynamics 365 for Marketing
    • You'll be tested on:
      • Configure marketing applications (5-10%)
      • Manage segments and lists<10-15%)
      • Create and manage marketing forms and pages (10-15%)
      • Manage leads (10-15%)
      • Create and manage marketing emails (10-15%)
      • Manage customer journeys (10-15%)
      • Manage events and webinars (10-15%)
      • Configure and analyse customer responses (10-15%)

See What's Included...

The following official courseware, practice papers and exams are all included:

Microsoft Official Courseware:

  • MB-220T01-A: Configure Settings and Core Functionality in Dynamics 365 Marketing
  • MB-220T02-A: Set up Events and Surveys in Dynamics 365 for Marketing

Microsoft Practice Exam:

Microsoft Official Practice Tests are coming soon

Microsoft Official Exams:

MB-220: Microsoft Dynamics 365 for Marketing

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our GIAC, CREST or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

See Prerequisites...

Before attending this course, you should have:

  • An understanding of the basics of Dynamics 365
  • Knowledge of marketing principles, strategies and procedures

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on 080 80 800 888 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

See Dates...

Microsoft Marketing Functional Consultant Associate Course Dates





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25/11/2019 (Monday)

27/11/2019 (Wednesday)




30/3/2020 (Monday)

1/4/2020 (Wednesday)

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11/5/2020 (Monday)

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Here's the Firebrand Training review section. Since 2001 we've trained exactly 74,634 students and asked them all to review our Accelerated Learning. Currently, 96.78% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Great instructors , friendly staff and most of all they teach you what you need to know."
Allan Hawley, Offshore Design Engineering Limited. (16/12/2019 to 21/12/2019)

"A very intensive week of class and exams. Long days, however, this style of learning it worth it to gain knowledge and qualification."
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"Excellent support team , great tutors and overall a fantastic experience with Firebrand."
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"Its a tough week but its worth while."
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"Tough, but worth the time."
Jan Pohancanik, World Health Organisation. (16/12/2019 to 21/12/2019)

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