Only 2 days
Classroom
11/03/2025 (Tuesday)
Overview
On this accelerated Microsoft Certified Dynamics 365 for Sales Functional Consultant Associate course, you'll be introduced to Dynamics 365 for Sales concepts, and learn how to use, configure and manage Dynamics 365 for Sales. After completing this course, you'll have an understanding of how to:
- Configure Dynamics 365 Sales, including organisation and management settings
- Manage Leads, opportunities and process sales orders
- Manage goals with Dynamics Sales, including defining and tracking individual goals and using goal metrics
At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.
In just 2-days, you'll gain skills surrounding the functionality of Dynamics 365 for Sales and how it can be used within an organisation’s service operation. This program provides an appropriate entry point to a future career in technology and assumes some hands-on experience or training but does not assume on-the-job experience.
You will be prepared for and sit exam MB-210 at the Firebrand Training Centre during the course. This is covered by your Certification Guarantee. Passing this exam will qualify you as a Dynamics 365 For Sales Functional Consultant.
Audience
If you’re looking to develop and certify your skills as a Dynamics 365 Sales Consultant this course is ideal for you.
Curriculum
Course MB-210T01: Microsoft Dynamics 365 Sales
- Module 1: Configure Dynamics 365 Sales
- Module 2: Manage leads and opportunities with Dynamics 365 Sales
- Module 3: Manage orders and the product catalog with Dynamics 365 Sales
- Module 4: Manage goals with Dynamics 365 Sales
- Module 5: Analyze Dynamics 365 Sales data
- Module 6: Work with Dynamics 365 Sales Insights
- Module 7: Create surveys with Dynamics 365 Customer Voice
Exam Track
As part of your accelerated course, you'll sit the following exam:
Exam MB-210: Microsoft Dynamics 365 for Sales
- Exam code: MB-210
- Domains:
- Perform configuration (25-30%)
- Manage core sales tables (45-50%)
- Configure additional tools and services (20-25%)
What's Included
The following official courseware, practice papers and exams are all included:
Microsoft Official Courseware:
- MB-210T01: Dynamics 365 for Customer Engagement for Sales
Microsoft Practice Exam:
- Microsoft Official Practice Tests are coming soon
Microsoft Official Exams:
- MB-210: Dynamics 365 for Sales
Prerequisites
To take this course, you should be familiar with the Microsoft 365 Administrator certification path.
Benefits
Seven reasons why you should sit your course with Firebrand Training
- Two options of training. Choose between residential classroom-based, or online courses
- You'll be certified fast. With us, you’ll be trained in record time
- Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
- Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
- You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
- You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals
*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts
Think you are ready for the course? Take a FREE practice test to assess your knowledge! Free Practice Test