Microsoft - Certified Desktop Support Technician (MCDST)

Varaktighet

Varaktighet:

Bara 5 dagar

Metod

Metod:

Klassrum / Uppkopplad / Hybrid

Nästa datum

Nästa datum:

28/3/2022 (Måndag)

Overview

New to IT? Get your Microsoft MCDST and CompTIA A+/N+ in one shot and save more than 33%. Call us to find out how to kick-start your career.

Our five-day Microsoft Certified Desktop Support Technician (MCDST) Accelerated Certification Program is designed for individuals who require the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

The MCDST certification covers the skills of help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Center for Emerging Technologies Skill Standards for Information Technology and other research worldwide.

Our MCDST Accelerated Certification Program:

  • Allows you to achieve your MCDST certification in a fraction of the time of 'traditional training' while delivering industry-leading exam passing percentages
  • Helps students grasp complex technical concepts more easily by identifying and catering to individual student learning styles through a mixed visual, auditory and kinaesthetic-tactual delivery system
  • Enhances retention by employing accelerated learning techniques focused on committing information to long-term memory

Upgrade your MCDST certification to earn MCITP certifications:

The MCDST course is an ideal stepping stone to a job as a Support Technician. Many MCDST certification holders continue to further their careers by earning the following MCITP certifications:

These added credentials validate your comprehension of the functions and features of the Windows 7 (or Windows Vista) operating system, your ability to deploy and support Windows 7 (or Windows Vista), and your skills related to troubleshooting network connectivity and applications issues within Windows 7 (or Windows Vista).

Här är 8 skäl varför du ska genomföra din MCDST hos Firebrand Training:

  1. Du blir utbildad och certifierad på bara 5 dagar. Hos oss får du din utbildning och certifiering på rekordtid, en certifering du också genomför här på plats som en integrerad del av den intensiva, accelererade utbildningen.
  2. Allt är inkluderat. Ett engångsbelopp täcker alla kursmaterial, examen, boende och mat och erbjuder det mest kostnadseffektiva sättet att erhålla din MCDST kurs och certifiering på. Och detta utan några oannonserade ytterligare kostnader.
  3. Du klarar MCDST certifieringen första gången eller kan gå om kursen kostnadsfritt. Det är vår garanti. Vi är säkra på att du kommer klara din certifiering första gången. Men skulle du mot förmodan inte göra det kan du inom ett år komma tillbaks, delta i hela kursen igen, och bara betala för eventuella övernattningar och din examen. Allt annat är gratis.
  4. Du lär dig mer.Traditionella utbildningsdagar pågår kl. 09.00-16.00 med långa lunch- och fikapauser. Hos Firebrand Training får du minst 12 timmars effektiv och fokuserad kvalitetsutbildning varje dag tillsammans med din instruktör, utan vare sig privata eller arbetsrelaterade störande moment.
  5. Du lär dig MCDST snabbare. Vi kombinerar de tre inlärningsmetoderna (Presentation|Övning|Diskussion) så att vi därigenom genomför kursen på ett sätt som säkerställer att du lär dig snabbare och lättare.
  6. Du är i säkra händer.Vi har utbildat och certifierat 113.703 personer, vi är auktoriserad partner med alla de stora namnen i branschen och har dessutom vunnit åtskilliga utmärkelser med bland annat ”Årets Learning Partner 2010, 2011, 2012, 2013 och 2015” från Microsoft Danmark och Gazelle priset 2013 - 1. plats för region Själland i Danmark med en tillväxt om 1.430% sedan 2009.
  7. Du lär dig inte bara teorin. Vi har vidareutvecklat MCDSTkursen med fler praktiska övningar som ger dig det extra du behöver för att kunna lösa praktiska problemställningar och klara din certifiering.
  8. Du lär dig från de bästa. Våra instruktörer är de bästa i branschen och erbjuder en helt unik blandning av kunskap, praktisk erfarenhet och passion för att lära ut.

Benefits

For IT managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity, because studies have shown that certified individuals are generally quicker to implement and design new technologies. And of course by knowing that their employees are certified, IT managers can feel more confident about their ability to implement and support a network infrastructure.

The IT industry, your employer, clients, and peers will recognize your MCDST credential as a symbol of the skills and knowledge you have gained. Microsoft certification demonstrates that you have the ability to successfully support Microsoft business solutions for your organization or client.

Candidates who earn the MCDST certification receive a Welcome Kit containing a wallet card, certificate, and MCDST logo that enable you to identify your MCDST status to colleagues or clients. In addition, MCDSTs receive:

  • Access through the MCP Member Site to technical and product information directly from Microsoft.
  • Access through the MCP Member Site to exclusive discounts on products and services from selected companies.
  • Invitations to Microsoft conferences, technical training sessions, and special events.
  • Access to new security-enhanced content on Microsoft Certified Professional Magazine Online.

Curriculum

Firebrand Training's MCDST Accelerated Certification Program is the most effective, efficient way to learn how to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.

Course Materials

Students attending this blended-learning program will receive a robust set of course materials that caters to each of the three primary individual learning-intake styles (auditory, visual, and kinaesthetic-tactual) - critical for a successful accelerated learning experience.

Daily lectures, labs, and review sessions are supplemented by a combination of:

  • Proprietary Lab Manual & Microsoft Courseware - developed in conjunction with Microsoft, adapting Microsoft Official Curriculum to address the demands of accelerated learners
  • Self Test or Transcender Testing Software

Delivery Schedule

Microsoft Certified Desktop Support Technicians (MCDST) candidates are required to pass two Microsoft certification exams that provide a valid and reliable measure of technical proficiency and expertise.

Firebrand Training has an aggressive educational schedule that thoroughly covers all essential elements necessary to become a Microsoft Certified Desktop Support Technician (MCDST).

  • Supporting Users Running the Microsoft Windows XP Operating System - Exam 70-271
  • Supporting Users Running Applications on a Microsoft Windows XP Operating System - Exam 70-272

Course Objectives

Firebrand Training delivers a wholly-integrated curriculum that, while minimizing redundancy, provides students with a comprehensive, real-world competency in the following topic area:

  • Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Exam Track

Microsoft Certified Desktop Support Technician (MCDST) candidates are required to pass the following examination as prescribed by our examination track.

Client Operating System Exams

  • 70-271 - Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • 70-272 - Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

Credit Toward Certification

When you pass either of the above examinations, you will achieved Microsoft Certified Professional status. You also earn credit toward the following certification.

  • Core credit toward Microsoft Certified Systems Administrator on Microsoft Windows 2000/2003 certification

What's Included

Prerequisites

The MCDST certification covers the skills of help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Centre for Emerging Technologies Skill Standards for Information Technology and other research worldwide.

The MCDST credential is for IT professionals working in the typically complex computing environment of small, medium, or large organizations. An MCDST candidate should have 6-12 months of experience supporting end users of a desktop operating system.

Är du redo för din Firebrand kurs?

Vi intervjuar alla potentiella deltagare om deras bakgrund, utbildning, certifiering och personliga inställning. Om du kommer igenom denna process så har du riktigt goda möjligheter att klara din certifiering.

Firebrand Training erbjuder en ambitiös utbildningsmiljö som förutsätter att du verkligen dedikerar dig till kursen. Ovanstående förkunskaper är endast vägledande, många deltagare med mindre erfarenhet men med en annan bakgrund eller kunskap har framgångsrikt genomfört sin utbildning hos Firebrand Training.

Om du funderar på huruvida du uppfyller rekommenderade förkunskaper vänligen ring oss på (0)8 52 50 01 66 och prata med en av våra utbildningsrådgivare som kan hjälpa dig.

Kundreferenser

Vi har utbildat 113.703 kursdeltagare under 12 år. Vi har bett alla göra en utvärdering av vår accelererade utbildning. För närvarande har 96,63% sagt att Firebrand överträffat deras förväntningar:

"Its hard work but the benefits of the whole environment are worth it. Working closely with both students and instructor make a a great partnership in gaining knowledge."
Owen Oldfield, Gensler. (23/2/2009 (Måndag) till 27/2/2009 (Fredag))

"The Tutor Graham certainly has a wealth of information and experience which he was happy to share it with us. The first couple of days (especially Sunday night) you're not sure what has hit you - but if youre prepared to put in the work youll get a lot out of it. The staff were efficient and the food was excellent."
Sandra Nabbs, TNT. (22/10/2007 (Måndag) till 26/10/2007 (Fredag))

"I enjoyed study in Firebrand*. The staff and studying were very polite kind and helpful I really like the environment and whether there. The camp is suitable place for study there is no destraction. Everything is covered in at Firebrand Training so you dont have to be worried. The accommodation and the food are well prepared for the student. "
Ahmed Almansoori, Qatar Petroleum. (22/10/2007 (Måndag) till 26/10/2007 (Fredag))

"I think the most important thing is to make a point your very first day to ask lots of questions aloud in class no matter how dumb you may feel asking them - a few people in our group were very silent in class time and they tended to be the ones who had the biggest panic attacks on exam day...Also i cannot stress the importance of bonding with your classmates; this was every bit as important for me as the instructors lessons - the sharing of knowledge and discussions out of hours were vital to spotting our weeknesses and dealing with them..."
Lee Moorton, computerlessons4u.co.uk. (18/6/2007 (Måndag) till 22/6/2007 (Fredag))

"On day one I found it hard to believe that I would be ready to pass two exams within the next few days but it really does work. I will be more than happy to return for more courses."
Theo Tokkallos, ING. (18/6/2007 (Måndag) till 22/6/2007 (Fredag))

Kursdatum

Startar

Slutar

Tillgänglighet

Plats

Registrera

22/11/2021 (Måndag)

26/11/2021 (Fredag)

Avslutad - Lämna feedback

-

 

28/3/2022 (Måndag)

1/4/2022 (Fredag)

Väntelista

Rikstäckande

 

9/5/2022 (Måndag)

13/5/2022 (Fredag)

Begränsat antal platser

Rikstäckande

 

20/6/2022 (Måndag)

24/6/2022 (Fredag)

Platser tillgängliga

Rikstäckande

 

1/8/2022 (Måndag)

5/8/2022 (Fredag)

Platser tillgängliga

Rikstäckande

 

12/9/2022 (Måndag)

16/9/2022 (Fredag)

Platser tillgängliga

Rikstäckande

 

Senaste recensioner från våra studenter