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Our five-day Microsoft Certified Desktop Support Technician (MCDST) Accelerated Certification Program is designed for individuals who require the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
The MCDST certification covers the skills of help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Center for Emerging Technologies Skill Standards for Information Technology and other research worldwide.
Our MCDST Accelerated Certification Program:
The MCDST course is an ideal stepping stone to a job as a Support Technician. Many MCDST certification holders continue to further their careers by earning the following MCITP certifications:
These added credentials validate your comprehension of the functions and features of the Windows 7 (or Windows Vista) operating system, your ability to deploy and support Windows 7 (or Windows Vista), and your skills related to troubleshooting network connectivity and applications issues within Windows 7 (or Windows Vista).
For IT managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity, because studies have shown that certified individuals are generally quicker to implement and design new technologies. And of course by knowing that their employees are certified, IT managers can feel more confident about their ability to implement and support a network infrastructure.
The IT industry, your employer, clients, and peers will recognize your MCDST credential as a symbol of the skills and knowledge you have gained. Microsoft certification demonstrates that you have the ability to successfully support Microsoft business solutions for your organization or client.
Candidates who earn the MCDST certification receive a Welcome Kit containing a wallet card, certificate, and MCDST logo that enable you to identify your MCDST status to colleagues or clients. In addition, MCDSTs receive:
Firebrand Training's MCDST Accelerated Certification Program is the most effective, efficient way to learn how to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
Students attending this blended-learning program will receive a robust set of course materials that caters to each of the three primary individual learning-intake styles (auditory, visual, and kinaesthetic-tactual) - critical for a successful accelerated learning experience.
Daily lectures, labs, and review sessions are supplemented by a combination of:
Microsoft Certified Desktop Support Technicians (MCDST) candidates are required to pass two Microsoft certification exams that provide a valid and reliable measure of technical proficiency and expertise.
Firebrand Training has an aggressive educational schedule that thoroughly covers all essential elements necessary to become a Microsoft Certified Desktop Support Technician (MCDST).
Firebrand Training delivers a wholly-integrated curriculum that, while minimizing redundancy, provides students with a comprehensive, real-world competency in the following topic area:
Microsoft Certified Desktop Support Technician (MCDST) candidates are required to pass the following examination as prescribed by our examination track.
When you pass either of the above examinations, you will achieved Microsoft Certified Professional status. You also earn credit toward the following certification.
The MCDST certification covers the skills of help desk technician, customer support representative, PC support specialist, technical support representative, and technical support specialists as defined by the National Workforce Centre for Emerging Technologies Skill Standards for Information Technology and other research worldwide.
The MCDST credential is for IT professionals working in the typically complex computing environment of small, medium, or large organizations. An MCDST candidate should have 6-12 months of experience supporting end users of a desktop operating system.
Vi intervjuar alla potentiella deltagare om deras bakgrund, utbildning, certifiering och personliga inställning. Om du kommer igenom denna process så har du riktigt goda möjligheter att klara din certifiering.
Firebrand Training erbjuder en ambitiös utbildningsmiljö som förutsätter att du verkligen dedikerar dig till kursen. Ovanstående förkunskaper är endast vägledande, många deltagare med mindre erfarenhet men med en annan bakgrund eller kunskap har framgångsrikt genomfört sin utbildning hos Firebrand Training.
Om du funderar på huruvida du uppfyller rekommenderade förkunskaper vänligen ring oss på (0)8 44 68 27 85 och prata med en av våra utbildningsrådgivare som kan hjälpa dig.
Här är Firebrand Training recension avsnittet. Sedan 2001 har vi utbildat exakt 134.561 studenter och proffs och bett dem alla att recensera vår Accelerated Learning. För närvarande har, 96,41% sagt att Firebrand överträffade deras förväntningar.
Läs recensioner från avslutade accelereradekurser nedan eller besök Firebrand Stories för skriftliga och videointervjuer med våra tidigare alumni.
"Its hard work but the benefits of the whole environment are worth it. Working closely with both students and instructor make a a great partnership in gaining knowledge."
Owen Oldfield, Gensler. (23/2/2009 (Måndag) till 27/2/2009 (Fredag))
"The Tutor Graham certainly has a wealth of information and experience which he was happy to share it with us.
The first couple of days (especially Sunday night) you're not sure what has hit you - but if youre prepared to put in the work youll get a lot out of it.
The staff were efficient and the food was excellent."
Sandra Nabbs, TNT. (22/10/2007 (Måndag) till 26/10/2007 (Fredag))
"I enjoyed study in Firebrand*. The staff and studying were very polite kind and helpful I really like the environment and whether there. The camp is suitable place for study there is no destraction. Everything is covered in at Firebrand Training so you dont have to be worried. The accommodation and the food are well prepared for the student.
"
Ahmed Almansoori, Qatar Petroleum. (22/10/2007 (Måndag) till 26/10/2007 (Fredag))
"I think the most important thing is to make a point your very first day to ask lots of questions aloud in class no matter how dumb you may feel asking them - a few people in our group were very silent in class time and they tended to be the ones who had the biggest panic attacks on exam day...Also i cannot stress the importance of bonding with your classmates; this was every bit as important for me as the instructors lessons - the sharing of knowledge and discussions out of hours were vital to spotting our weeknesses and dealing with them..."
Lee Moorton, computerlessons4u.co.uk. (18/6/2007 (Måndag) till 22/6/2007 (Fredag))
"On day one I found it hard to believe that I would be ready to pass two exams within the next few days but it really does work. I will be more than happy to return for more courses."
Theo Tokkallos, ING. (18/6/2007 (Måndag) till 22/6/2007 (Fredag))
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