SDI™ - Service Desk Analyst

Duration

Duration:

Just 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10/2/2025 (Monday)

Overview

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,05% have said Firebrand exceeded their expectations:

"Effective way to gain certification. Would highly recommend to colleagues. Great location. Comfortable environment. Good food."
Nigel Hodges, Pyrus Consulting. (21/5/2024 (Tuesday) to 24/5/2024 (Friday))

"Effective way to gain certification. Would highly recommend to colleagues. Great location. Comfortable environment. Good food."
Nigel Hodges, Pyrus Consulting. (21/5/2024 (Tuesday) to 24/5/2024 (Friday))

"Very good Resources within the E-Book, Mixed with the Lessons, it is also has good Labs to get hands on Practice and put the theory somewhere practical to get full learning experience, with very high standard explanation throughout the lectures. 10/10!"
Rhys Thomas, Nokia. (7/5/2024 (Tuesday) to 10/5/2024 (Friday))

"All the staff are very attentive. A fantastic instructor that was able to answer all questions whilst keeping the sessions informative."
Ash Petch, Cepac. (7/5/2024 (Tuesday) to 10/5/2024 (Friday))

"My experience at Firebrand was brilliant. The people here are nice and approachable among the other apprentices of whom also are very nice and made great friends here too! I am looking forward to my next 2 trips here!"
Lewis Vick, Computacenter. (7/5/2024 (Tuesday) to 10/5/2024 (Friday))

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