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This accelerated ITIL® 4 Specialist: Monitor, Support and Fulfil certification is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams.
On this course you will be able to demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels maximizing value from these Practices. These are namely: ITIL 4 Incident Management Practice, ITIL 4 Service Desk Practice, ITIL 4 Service Request Management Practice, ITIL 4 Monitoring and Event Management Practice, and ITIL 4 Problem Management Practice.
In just 2 days, you’ll also learn how to:
At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Specialist: Monitor, Support and Fulfil certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.
ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
This course is ideal for IT professionals.
At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Your accelerated course includes:
Before attending this accelerated course, you should have:
We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
If you have any doubts as to whether you meet the pre-requisites please call 21 96 61 82 and speak to one of our enrolment consultants, who can help you with a training plan.
We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,41% have said Firebrand exceeded their expectations:
"Its been one of the best training courses I have ever been on."
Mustapha El Mourabit, Data Metrix. (14/3/2016 (Monday) to 16/3/2016 (Wednesday))
"Its been one of the best training courses I have ever been on."
Mustapha El Mourabit, Data Metrix. (14/3/2016 (Monday) to 16/3/2016 (Wednesday))
"Focused training, accelarated in a short time frame. Key themes and material are condensed into what you need to know."
Steven Sims, Thames Valley Police. (30/3/2015 (Monday) to 1/4/2015 (Wednesday))
"Focused training, accelarated in a short time frame. Key themes and material are condensed into what you need to know."
Steven Sims, Thames Valley Police. (30/3/2015 (Monday) to 1/4/2015 (Wednesday))
"Failure is not an option :-)"
Alex Ujah, Unk. (30/3/2015 (Monday) to 1/4/2015 (Wednesday))
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