ITIL® - ITIL® 4 Specialist: Business Relationship Management

Overview

On this accelerated ITIL 4 Specialist: Business Relationship Management certification is for IT professionals who are involved in establishing and nurturing the relationships between service providers and consumer organisations, and their stakeholders.

ITIL 4 Specialist: Business Relationship Management explores how service relationships can build competitive advantage This is an extension module of the new ITIL suite. It is to benefit individuals towards their career or ITIL journey and not specific to a certification path (such as the ITIL4 managing professional or ITIL 4 Strategic Leader status).

In just 2 days, you’ll learn how establishing and nurturing the relationships between service providers and consumer organisations, and their stakeholders has never been more important. You’ll also learn how to:

• Define Business Relationship Management roles, responsibilities, knowledge, and skills
• Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
• Apply Business Relationship Management metrics and practice success factors to improve performance
• Measure, assess and develop Business Relationship Management capability by using the ITIL Maturity Model.

At the end of this course, you’ll sit the ITIL 4 Specialist: Business Relationship Management exam and achieve your ITIL 4 Specialist: Business Relationship Management certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Audience

This course is ideal for:

• IT/ITSM professionals
• Business systems analysts
• Data analysts
• ITSM consultants

Four reasons why you should sit your course with Firebrand Training

1. You'll be trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001