Information Mapping - Certified Professional Program

Duration

Duration:

Just 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

26/9/2022 (Monday)

Overview

Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.

By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:

  • User guides
  • Policy & procedure manuals
  • Customer service guides
  • Systems documentation
  • Standard operating procedures

Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.

During the course, you'll learn how to:

  • Increase Productivity
  • Reduce error & risk
  • Improve customer satisfaction
  • Reduce questions to Supervisors & Customer Support through clear & easy-to-find information

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 3-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 125.505 students saving more than one million hours since 2001

Benefits

Information Mapping will help you improve the following communication skills:

  • Reading speed
  • Learning of new and complicated topics
  • Accuracy
  • The retrieving of required information
  • Time management

Curriculum

On the Information Mapping Certified Professional Programme you will learn:

Information Mapping Foundation

  • Reader & writer challenges
  • The research-based principles
  • Blocks & maps
  • The information types
  • FS Pro: supporting software

Mastering Policies, Procedures & Documentation

  • Analysing the content
  • Organising the content
  • Sequencing & structuring the content
  • Presenting the information types
  • Adding context-setting information
  • Developing large deliverables

Exam Track

As part of the course you will sit the Information Mapping Certified Professional exam.

What's Included

Included:

  • Information Mapping Foundation Participant Guide (Handbook)
  • Information Mapping Foundation Quick Reference Card
  • Information Mapping Foundation slide handouts
  • Mastering Policies, Procedures and Documentation Participant Guide (Handbook)
  • Mastering Policies, Procedures and Documentation Quick Reference Card
  • Mastering Policies, Procedures and Documentation slide handouts
  • Mastering Policies, Procedures and Documentation Case Study

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Reviews

We've currently trained 125.505 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
96,60% have said Firebrand exceeded their expectations:

"Great training at a convenient location."
Kenneth Brann, DOD. (25/7/2022 (Monday) to 26/7/2022 (Tuesday))

"Pretty good and enjoyable course"
James McRobbie, Lexis Nexis. (26/7/2022 (Tuesday) to 27/7/2022 (Wednesday))

"The instructor was a great teacher and has gone through everything in great detail. He has been great to have"
Joseph Bulpin, LexisNexis. (26/7/2022 (Tuesday) to 27/7/2022 (Wednesday))

"The instructor was a wonderful and adaptable trainer that took into account the needs of the group and the differing paces of learning. He also put up with a lot of rambunctiousness very gracefully! Thank you for helping coach us in Scrum."
Saara Laspa. (26/7/2022 (Tuesday) to 27/7/2022 (Wednesday))

"Firebrand\''s approach to training just makes sense."
Darren Edmondson. (25/7/2022 (Monday) to 26/7/2022 (Tuesday))

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