CIW - Social Media Strategist

Duration

Duration:

Just 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10/2/2025 (Monday)

Overview

Learn how to build social media campaigns, analyse your social data and then make effective business decisions – in just 2 days.

On this accelerated CIW Social Media Strategist course, you’ll learn how to deploy social media metrics, use tactics for gathering data and create reports based on your data. You’ll also study:

  • Business uses of social media
  • Steps to creating a successful social campaign
  • Folksonomies
  • Gamification
  • Data reuse strategies

Get certified with Firebrand, a CIW Authorised Training Partner. You’ll study official CIW courseware and take the CIW Social Media Strategist exam at the end of your course. This exam is covered by your Certification Guarantee.

Students and professionals in all industries will benefit from this certification, including professionals working in healthcare, legal, marketing, graphic and business sectors.

Four reasons why you should sit your Social Media Strategist course with Firebrand Training

  1. You'll be Social Media Strategist trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your Social Media Strategist course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass Social Media Strategist first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study Social Media Strategist with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Curriculum

Introduction to Social Media

  • Pre-assessment questions
    • What is social media?
    • Basis of communication via the Internet
    • Modern web technologies
    • Messaging
    • Blogging
  • Social communities
    • Creating a social network
  • Virtual worlds
  • Social network users
    • Contributors
    • Influencers
    • Participants
    • Sharers
    • Lurkers
  • Creating an online profile
    • How does social media affect my privacy?
    • Information collected, online risks and your reputation
  • Case Study

Using social media in business

  • Pre-assessment questions
  • Implementing social media in a business
    • Social media tools for business
    • Business objectives and goals
    • Impact of social media on a business
    • How people communicate in business
    • Establishing communication links
    • Developing content for social media
    • Benefits and drawbacks of using social media in business
  • Crowdsourcing and crowdshaping
  • Capturing and using data
  • Structured data
  • Unstructured data
  • Making Business decisions based on data
  • Creating folksonomies
  • Social media and brand recognition
  • Case study

Creating a social media campaign

  • Pre-assessment questions
  • What is a social media campaign?
  • Social media project management essentials
  • Assembling a project team
    • Writers
    • Editors
    • Subject matter experts (marketing and technical)
  • Gathering data to create a successful campaign
  • Making data-driven decisions
  • Integrating social media into a marketing campaign
    • Assessing your environment and audience
    • Using messaging to spark conversation
    • Supporting the message
    • Working with social media contributors and influencers
  • Building a social media community
    • Identifying specific audiences
    • Creating a "face" for the community
    • Job roles and tasks for creating a social networking presence
  • Organisation assets you can leverage
    • Content
    • Employees
    • Influencers
    • Company-specific resources
  • Case study

Choosing the right tools for a Social Media Campaign

  • Pre-assessment questions
  • Choosing the appropriate platform
    • Facebook
    • LinkedIn
    • Twitter
    • Pinterest
    • Edmodo
    • YouTube
    • Google+
    • StumbleUpon
    • Social Parrot
  • Justifying your platform choice
    • What are your business objectives?
    • What is the metric for determining or declaring success?
    • What is your strategy for incoming mail, questions or comments?

Social Media Metrics and Analytics

  • Pre-assessment questions
  • Social media audience composition
  • Quality of interaction
    • Relevance of topic
    • Authoritative utterances
  • Share-of-voice model for brand performance
  • Social media reputation analysis
  • Referral traffic
  • Conversion rates
  • Demographics
  • Extracting and archiving data from social media
  • Analysing big data
  • Using data to identify issues in an organization
  • Social media trends
  • Case study

Social Media Presentations and Reporting

  • Pre-assessment questions
  • Presentations in social media
    • Setting objectives for a presentation
    • Analysing audience needs, values and constraints
    • Creating a presentation using a three-part structure
  • Delivering a social media presentation
    • Techniques to reduce speaking anxiety
    • Preparing notes and visual aids
    • Leading a question-and-answer session
    • Delivering a solo presentation
  • Creating reports during a social media campaign
  • Creating a final report for a social media campaign
  • Case study

Gamification and Business

  • Pre-assessment questions
  • What Is gamification?
  • Applying gamification to the business environment
  • Guiding employee behaviour
  • Guiding customer behaviour
  • Learning and instruction
  • Gamification and marketing
    • Attracting and retaining customers
  • Applying gamification to social
  • Case study

Exam Track

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

  • CIW Social Media Strategist exam

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

You should possess the CIW Internet Business Associate certification or equivalent knowledge.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 21 96 61 82 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
94,80% have said Firebrand exceeded their expectations:

"Everyone at Firebrand are very lovely and helpful. Great course would recommend."
Faye Edworthyy, West Trad Ltd. (6/12/2018 (Thursday) to 7/12/2018 (Friday))

"Our teacher for this course was very friendly and taught all of us well making sure that we all understood a chapter before continuing onto the next one. We finished each chapter with a quiz so that we can put what we learnt to the test. There was a slight mix up with exams, however Firebrand were very quick to make the correct changes so that all of us can take the exams we were meant to. Brilliant job on such short notice."
Anonymous (11/6/2018 (Monday) to 12/6/2018 (Tuesday))

"The staff at Firebrand are great. Our trainer was very fun, informative, and kept the spirit of the class up during our course. He was happy to answer any questions the class had and didn''t leave anybody behind. "
Liam Howlett, DABD. (11/6/2018 (Monday) to 12/6/2018 (Tuesday))

"Everyone at Firebrand are very lovely and helpful. Great course would recommend."
Faye Edworthyy, West Trad Ltd. (6/12/2018 (Thursday) to 7/12/2018 (Friday))

"Our teacher for this course was very friendly and taught all of us well making sure that we all understood a chapter before continuing onto the next one. We finished each chapter with a quiz so that we can put what we learnt to the test. There was a slight mix up with exams, however Firebrand were very quick to make the correct changes so that all of us can take the exams we were meant to. Brilliant job on such short notice."
Anonymous (11/6/2018 (Monday) to 12/6/2018 (Tuesday))

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