BCS - Foundation Certificate in Business Change

Duration

Duration:

Just 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10/2/2025 (Monday)

Overview

On this accelerated BCS Foundation Certificate in Business Change course, you will gain an entry-level qualification by understanding the processes and techniques used in delivering business change.

On this course you will develop skills and knowledge to support successful business change programmes within your organisation. You will also understand how to design business changes effectively, including the organisational, people, information, technology and process aspects and attain one of the four modules you need to gain the International Diploma in Business Analysis.

In just 2 days, you’ll learn a broad understanding of business change. You’ll also learn:

  • An appreciation of the principles, processes, roles and approaches involved in business change.
  • How to use information technology to enable business change, and as a driver for business change.
  • How to align the organisation with external and internal influences
  • How to implement business change effectively

At the end of this course, you’ll sit the BCS exam, and achieve your BCS Foundation Certificate in Business Change certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

  • People who want to gain a deep understanding of the many processes, framework, and techniques needed to implement successful business change.
  • Business analysts, business managers and members of their team, business change managers and project managers.

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134.561 students saving more than one million hours since 2001

Curriculum

Module 1: Business Change Principles (5%)

  • Explain the degrees of business change
  • Venkatraman’s Business Transformation Model
  • Describe the business change lifecycle

Module 2: Business Alignment (20%)

  • Identify the three aspects specific to an organisation with which any business change must align:
    • The external environment
      • The enterprise architecture
      • VMOST (vision, mission, objectives, strategy and tactics)
    • Explain the process and techniques used to develop a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).
    • Techniques to analyse the external environment
    • PESTLE analysis
    • Porters Five Forces analysis
    • Techniques to analyse the internal environment
    • VMOST
    • Resource Audit
    • Describe frameworks used when analysing organisational culture
    • Handy’s Model of Organisational Culture
    • The Cultural Web
    • Describe Hofstede’s Dimensions of National Culture
    • Explain the balanced scorecard, critical success factors (CSF) and key performance indicators (KPI)

    Module 3: Business Improvement Definition (25%)

    • Explain the applicability, advantages and disadvantages of the following investigation techniques:
    • Interviews
    • Observation
    • Workshops
    • Scenarios
    • Surveys
    • Document analysis
    • Describe the techniques to analyse the root causes of problems
    • Fishbone (Ishikawa) diagrams
    • Mind Maps
    • Rich Pictures
    • Identify categories of stakeholder: Stakeholder Wheel
    • Explain techniques to analyse and manage stakeholders
    • Power/Interest Grid
    • CATWOE
    • RACI Chart
    • Explain the gap analysis process, comparing existing and target states
    • Explain the process for evaluating options
    • Identifying options
    • Evaluating feasibility: business feasibility, technical feasibility and financial feasibility
    • Describe the contents and structure of a business case
    • Background and objectives
    • Options
    • Categories of costs and benefits
    • Impact assessment
    • Risk assessment
    • Distinguish between investment appraisal techniques
    • Payback
    • Discounted cash flow
    • Internal rate of return
    • Distinguish between the change programme and the change project
    • Requirements
    • Describe requirements definition
    • Describe the Requirements Engineering Framework: Elicitation, Analysis, Validation, Documentation and Management
    • Describe the types of Requirement: General, Technical, Functional and Non Functional
    • Represent the scope of the selected option: Use case diagrams

    Module 4: Business Change Design and Development (20%)

    • Describe the POPIT (People, Organisation, Process, Information and Technology) model
    • People
      • Identify the people related areas to be considered within a Business Change initiative
      • skills
      • recruitment
      • staff development
      • motivation and reward
    • Organisation
      • Describe types of organisational structures by
      • function geography or product
      • flat and tall structures
      • centralised and decentralised
      • Explain the impact of business change on team structures and roles
      • Process
      • Distinguish between a functional and process view
      • Describe the components of a business process model (Swimlane diagram):
        • actors
        • tasks
        • swimlanes
        • process flow
        • initiating business event
        • decisions
        • outcome
          • Distinguish between current (as is) and improved (to be) business process models.
          • Information:
          • Explain the rationale for data modelling
          • Describe the components of a Class Model o classes o attributes o associations
          • Technology:
          • Explain the advantages and disadvantages of bespoke software development and off-the-shelf software package procurement
          • Describe the Waterfall lifecycle
          • Describe the Agile approach to software development
          • iterative development
          • incremental delivery
          • Describe testing in the business change process
          • Describe the extended “V” model.

          Module 5: Business Change Implementation (15%)

          • Explain business readiness assessment
          • POPIT model
          • Force Field Analysis
          • Kotter approach to change
          • Describe the process for implementing the solution
          • Implementation approaches
          • Direct changeover (or “big bang”)
          • pilot
          • parallel running
          • phased
          • Lewin’s Model of Organisational Change – unfreeze, transition, freeze
          • Explain responses to change
          • Emotional impact of changes: SARAH model
          • The conscious competence learning model
          • Explain the purpose of post-implementation review

          Module 6: Benefits Management and Realisation (15%)

          • Describe benefits management process/lifecycle
          • Describe benefits categories
          • financial
          • quantifiable
          • measurable
          • observable
          • Describe the role of the Benefit Owner
          • Describe the contents of the benefits plan
          • Explain the purpose, conduct and outcomes of a benefits review

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

BCS Foundation Certificate in Business Change exam

  • Duration: 60 mins
  • Format: ‘closed book’ with 40 multiple choice questions
  • Number of questions: 40
  • Passing score: Pass mark is 65% (26/40)

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

There are no prerequisites to attend this accelerated course.

Are you ready to get certified in record time?

We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.

Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

If you have any doubts as to whether you meet the pre-requisites please call 21 96 61 82 and speak to one of our enrolment consultants, who can help you with a training plan.

Reviews

We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,43% have said Firebrand exceeded their expectations:

"One of the best trainers I’ve had. Very informative and energetic, which helps with the long training hours."
Anonymous. (25/3/2024 (Monday) to 28/3/2024 (Thursday))

"Enjoyed attending the BCS certified devops course. Thanks for the wonderful experience. The knowledge of the trainer was very good and course material was well sequenced / thought through."
Dhanya Balachandran. (5/10/2023 (Thursday) to 6/10/2023 (Friday))

"Enjoyed attending the BCS certified devops course. Thanks for the wonderful experience. The knowledge of the trainer was very good and course material was well sequenced / thought through."
Dhanya Balachandran. (5/10/2023 (Thursday) to 6/10/2023 (Friday))

"Great training and centre, enough material provided."
Emma Groves, Virgin Media O2. (5/10/2023 (Thursday) to 6/10/2023 (Friday))

"Great training and centre, enough material provided."
Emma Groves, Virgin Media O2. (5/10/2023 (Thursday) to 6/10/2023 (Friday))

Course Dates

Start

Finish

Status

Location

Book now

26/8/2024 (Monday)

27/8/2024 (Tuesday)

Finished - Leave feedback

-

 

 

10/2/2025 (Monday)

11/2/2025 (Tuesday)

Limited availability

Nationwide

 

24/3/2025 (Monday)

25/3/2025 (Tuesday)

Open

Nationwide

 

5/5/2025 (Monday)

6/5/2025 (Tuesday)

Open

Nationwide

 

16/6/2025 (Monday)

17/6/2025 (Tuesday)

Open

Nationwide

 

Latest Reviews from our students