Salesforce - Certified Administrator

Duration

Duration:

Only 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

24/6/2024 (Monday)

Overview

On this accelerated Salesforce Advanced Administrator course (CRT211), you’ll gain the skills and knowledge of next-level techniques to administer and manage Salesforce’s CRM capabilities.

In just 2 days, you’ll learn the variety of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the:

  • Sales Cloud
  • Service Cloud
  • Salesforce Chatter applications

At the end of this course, you’ll sit the Salesforce Certified Advanced Administrator exam, and achieve your CRT211 certification. Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, certified instructors, and train in a distraction-free environment allowing you to train at twice the speed than traditional training.

Audience

This course is ideal for any administrator with an interest in learning more about Salesforce CRM administration, Sales and Service Cloud management, and process automation skills.

Benefits

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

Curriculum

Salesforce Advanced Administrator (CRT211)

  • Module 1: Security and Access
  • Module 2: Extending Custom Objects and Applications
  • Module 3: Auditing and Monitoring
  • Module 4: Sales Cloud Applications
  • Module 5: Service Cloud Applications
  • Module 6: Data Management
  • Module 7: Content Management
  • Module 8: Change Management
  • Module 9: Analytics, Reports and Dashboards
  • Module 10: Process Automation

Exam Track

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Salesforce Certified Advanced Administrator (CRT211) exam

  • Duration: 105 minutes
  • Format: Multiple-choice
  • Number of questions: 60
  • Languages: English
  • Passing score: 65%

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have achieved the Salesforce Certified Administrator certification.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.40% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Very good experience and top training materials with good facilitator that is helping to focus on the training to be able to pass the exam the best way possible."
MC, KPMG Belgium. (15/5/2024 (Wednesday) to 17/5/2024 (Friday))

"Very good experience and top training materials with good facilitator that is helping to focus on the training to be able to pass the exam the best way possible."
MC, KPMG Belgium. (15/5/2024 (Wednesday) to 17/5/2024 (Friday))

"Firebrand trainings are excelent because of their trainers. They are well accomplished professionals with great teaching skills!"
AA, Cyber4z. (23/4/2024 (Tuesday) to 26/4/2024 (Friday))

"Firebrand trainings are excelent because of their trainers. They are well accomplished professionals with great teaching skills!"
AA, Cyber4z. (23/4/2024 (Tuesday) to 26/4/2024 (Friday))

"Undertaking the CIPM IAPP training online with Firebrand was a rewarding experience. The course content was comprehensive and well-structured, covering all key aspects of privacy management. The online format provided the flexibility of learning from home while still receiving excellent support from the instructor. The interactive session and practical exercises were particularly beneficial in reinforcing concepts. Overall, Firebrand's CIPM training effectively prepared me for the certification exam, and I would highly recommend it to anyone looking to advance their privacy management skills."
Veronica Ayitey, BPP. (25/4/2024 (Thursday) to 26/4/2024 (Friday))

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