This accelerated ITIL 4 Practitioner: Service Level Management certification is for IT professionals who want to prove and validate their skills in this specific practice area. Upon completion of this course, you will be able to demonstrate your understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Service Level Management practice in their everyday work.
As part of this course you will learn the key concepts of the practice. The processes of the practice. The roles and competences of the practice. How information and technology support and enable the practice. The role of partners and suppliers in the practice. How the ITIL® capability model can be used to develop the practice. The recommendations for the practice success.
In just 2 days, you’ll also learn how to:
At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL 4 Practitioner: Service Level Management certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.
This course is ideal for:
At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Your accelerated course includes:
Before attending this accelerated course, you should have:
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.41% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"I had a great time. The instructor is very knowledgeable and his training is on point. Two exams in 2 days is a lot. But he makes it doable."
Juan van Gom, Ministry of Defense Netherlands. (19/1/2024 (Friday) to 21/1/2024 (Sunday))
"Excellent teaching structure, giving me confidence and understanding of the course."
Stacie Williams, JMW. (18/12/2023 (Monday) to 20/12/2023 (Wednesday))
"The experience was great, the facilities and quality of training meant everything was optimum for learning. I would recommend!"
IF, Fab Works. (18/12/2023 (Monday) to 20/12/2023 (Wednesday))
"A fantastic instructor and I acheived a pass on foundation and practitioner having done no pre-reading or revision, just on his guidance alone. The lessons covered the whole syllabus in a 3 day period at a level which was easy to digest and understand. Instructor was throughly professional throughout and I look forward to learning from him in the future. A*"
JM, British Army. (4/10/2023 (Wednesday) to 6/10/2023 (Friday))
"The Prince2 training with Fierbrand Training is one of the best on the market. During my foundation and practitioner course I had collegues from the EU as well. The training is intense, but Firebrand Trainging has exceptional trainers. Practically is no hidden corner of the book, or a complex Prince2 problem, which our instructor can't explain on a layman language. Thank you very much Firebrand! "
Anonymous, Institute of Export and International Trade UK. (4/10/2023 (Wednesday) to 6/10/2023 (Friday))
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