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Information Mapping - Certified Professional Program

Duration

Duration:

Only 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

28/9/2020 (Monday)

Overview

Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.

By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:

  • User guides
  • Policy & procedure manuals
  • Customer service guides
  • Systems documentation
  • Standard operating procedures

Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.

During the course, you'll learn how to:

  • Increase Productivity
  • Reduce error & risk
  • Improve customer satisfaction
  • Reduce questions to Supervisors & Customer Support through clear & easy-to-find information

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online Information Mapping courses
  2. You'll be Information Mapping certified in just 3 days. With us, you’ll be Information Mapping trained in record time
  3. Our Information Mapping course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  4. Pass Information Mapping first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn Information Mapping faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying Information Mapping with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 75903 professionals, and we’re partners with all of the big names in the business

Benefits

Information Mapping will help you improve the following communication skills:

  • Reading speed
  • Learning of new and complicated topics
  • Accuracy
  • The retrieving of required information
  • Time management

Benefits of Training with Firebrand

  • Two options of training - Residential classroom-based, or online courses
  • A purpose-built training centre – get access to dedicated Pearson VUE Select facilities
  • Certification Guarantee – pass first time or train again free (just pay for accommodation, exams and incidental costs)
  • Everything you need to certify – you’ll sit your exam on the course and return home certified
  • No hidden extras – one cost covers everything you need to certify

Curriculum

On the Information Mapping Certified Professional Programme you will learn:

Information Mapping Foundation

  • Reader & writer challenges
  • The research-based principles
  • Blocks & maps
  • The information types
  • FS Pro: supporting software

Mastering Policies, Procedures & Documentation

  • Analysing the content
  • Organising the content
  • Sequencing & structuring the content
  • Presenting the information types
  • Adding context-setting information
  • Developing large deliverables

Exam Track

As part of the course you will sit the Information Mapping Certified Professional exam.

What's Included

Included:

  • Information Mapping Foundation Participant Guide (Handbook)
  • Information Mapping Foundation Quick Reference Card
  • Information Mapping Foundation slide handouts
  • Mastering Policies, Procedures and Documentation Participant Guide (Handbook)
  • Mastering Policies, Procedures and Documentation Quick Reference Card
  • Mastering Policies, Procedures and Documentation slide handouts
  • Mastering Policies, Procedures and Documentation Case Study

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 75903 students and asked them all to review our Accelerated Learning. Currently, 96.75% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Course was very good, I liked the analogies given to explain complex networking areas it really helped. The instructor was very good at bringing information to a level everyone could understand and then further on that. "
Ewan jamieson, Mr. (17/2/2020 (Monday) to 22/2/2020 (Saturday))

"Knowledgeable, well spoken and relatable instructor. The instructor explained difficult concepts clearly and provided good examples to help us understand the material. He also discussed real-world examples to help solidify how the concepts are applied in the field. There were a few technical issues with the remote learning and remote labs, but overall a great experience, especially so when considering the current situation with COVID-19."
JE, Mitchells & Butlers. (4/5/2020 (Monday) to 7/5/2020 (Thursday))

"I would highly recommend taking up a course with Firebrand because the way the course is delivered is very helpful and useful for someone who either has no knowledge or some knowledge. The instructors do everything they can to ensure everyone is learning and is always on hand to help anyone who is struggling with anything. Everyone on the course is also very helpful and in the same position as they want to learn to. So there is not just the instructor but the class as a whole to assist. The facility is very nice and I will definitely be coming back for any future courses I attend. "
CP, Innovate Ltd. (4/5/2020 (Monday) to 7/5/2020 (Thursday))

"Firebrand have very passionate instructors."
Anonymous (4/5/2020 (Monday) to 7/5/2020 (Thursday))

"Extremely useful course, detailed understanding and trainer had good grasp on the information and was able to explain it in different ways to help our understanding and help us to relate this to our own working environment."
SA, Lloyds Banking Group. (4/5/2020 (Monday) to 6/5/2020 (Wednesday))

Information Mapping Information Mapping Course Dates

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25/5/2020 (Monday)

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