ITIL® 4 Strategist: Direct, Plan and Improve

On this accelerated ITIL® 4 Strategist Direct Plan and Improve certification is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture. Direct, Plan and Improve helps with planning work, improving products, and managing change.

The ITIL 4 Direct, Plan and Improve (DPI) certification is intended to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. Furthermore, provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.

In just 2 days, you’ll also learn how to:

• Drive and manage effective organizational change
• Encourage a culture of continual improvement
• Eacilitate decision-making
• Support change management
• Minimize disruption
• Innovate while remaining compliant.

At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Strategist Direct Plan and Improve certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Audience

This course is ideal for Managers of all levels involved in shaping direction and strategy or developing a continually improving team.

• Module 1: Understand the key concepts of Direct, Plan & Improve
• Module 2: Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
• Module 3: Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system
• Module 4: Understand and know how to use the key principles and methods of continual improvement for all types of improvements
• Module 5: Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement
• Module 6: Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
• Module 7: Understand and know how to direct, plan and improve value streams and practices

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

ITIL® 4 Strategist Direct Plan and Improve exam

• Duration: 90 minutes
• Format: Multiple choice; Closed book
• Number of questions: 40 questions
• Passing score: 28 out of 40 marks required to pass (70%)

Before attending this accelerated course, you should have:

• ITIL 4 Foundation Certificate in IT Service Management or
• ITIL 4 Managing Professional Transition Certificate

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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