ITIL® 4 Leader: Digital and IT Strategy

The accelerated ITIL® 4 Leader: Digital and IT Strategy certification is a unique course that explores the enabling of business success through the creation of digital and IT strategies. The content of this learning programme demonstrates how digital and IT strategy can help to shape, influence and drive strategic business decisions and organisational change, in line with the agile and evolving customer and business landscape and provides guidance about crafting a digital vision and shaping IT and business strategies.

On this course you will gain guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals. This course will help you to: Develop a cross-organizational digital strategy; Craft a digital vision drive operational excellence; Respond to digital disruption; Enable a sustainable business; Strategically manage risk; Develop digital leaders for the future.

The course will enable both developing a deeper learning around strategic concepts and allowing delegates to prepare for a series of mandatory in-course assessed assignments. These assignments are a crucial element of the learning programme and are designed to allow delegates to demonstrate they have grasped the key digital and IT strategy principles and that they can apply them to the associated AXELOS issued case study. This case study will be supplied to delegates as part of the pre-course work so enabling a smooth start to the first day of the learning programme.

In just 2 days, you’ll learn to align and manage your enterprise, IT, and digital strategies, using ITIL 4 concepts. You’ll also learn how to:

• Explore the use of the ITIL 4 framework to support an organisation’s digital transformation journey
• Respond to digital disruption by reshaping corporate strategy and adapting business and operating models
• Understand how internal and external factors influence a digital vision and strategy
• Encourage a culture that is more agile, resilient, lean and continuously improving
• Helps aspiring organisations and practitioners understand where to focus when combating competition and where to make digital investment

At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Leader: Digital and IT Strategy Certification certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Audience

This course is ideal for:

• C-suite, aspiring C-suite and senior IT, Digital and Business Managers and Leaders (Directors/Heads of)
• Chief Information Officer (CIO)
• Chief Strategy Officer (CSO)
• Aspiring CIO
• Aspiring CSO
• Director of Digital
• Director of Digital Strategy
• Director of IT
• Director of IT Strategy
• Director of Strategy and Operations Strategy
• Director Head of Digital
• Head of IT Head of IT Strategy
• Chief Executive Officer
• Chief Finance Officer
• Chief Human Resources Officer
• Chief Marketing Officer
• Chief Operating Officer
• Head of Marketing
• Head of Business Development
• Business Relationship Manager
• Head of Finance and Head of Human Resources Strategy
• Consultants and Business Consultants

• Module 1: Course Intro
• Module 2: What is Digital and IT Strategy
• Module 3: What is the Vision?
• Module 4: Strategic analysis and assessment
• Module 5: Strategic planning and approaches
• Module 6: Strategic measurement and review
• Module 7: Digital leadership and managing innovation
• Module 8: Managing strategic risk
• Module 9: Digital and IT Strategy summary

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

ITIL® 4 Leader: Digital and IT Strategy Certification exam

• Duration: 60 minutes
• Format: Multiple choice; Closed book
• Number of questions: 30 questions
• Passing score: 21 out of 30 marks required to pass (70%)

Case study assessment:

Duration:

• Three assignments of 60 minutes, one assignment of 90 minutes in the group work format, or
• Four individual written assignments of 60 minutes each in individual format.
• 40 marks
• 75% or higher – a raw score of 30 marks or above

Before attending this accelerated course, you should have:

• Learners must have an ITIL 4 Foundation certificate, or have attended and passed ITIL 4 Managing Professional Transition.
• Due to the unique nature of this learning programme which includes mandatory assessment activity delegates MUST also demonstrate evidence of at least 3 years managerial experience when booking on to this course.
• Have obtained the ITIL 4 Managing Professional designation due to broad ranging nature of the strategic content of this course.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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