ITIL® 4 Practitioner: Release Management

The ITIL® 4 Practitioner: Release Management course focuses on providing IT professionals with the practical skills and knowledge required to plan, schedule, and control the movement of releases to testing and live environments. This course emphasizes ensuring that releases are delivered efficiently, with minimal disruption, and align with organizational goals and user expectations.

Participants will learn how to manage the release lifecycle, coordinate with stakeholders, and integrate release management practices with ITIL® 4 principles to improve agility, quality, and service delivery. The course also highlights best practices for risk management, testing, and deployment to ensure successful and reliable releases.

This course is essential for those involved in the release process, offering practical tools to streamline deployments and improve service performance in dynamic IT environments.

In just 1 day, you’ll also learn to:

• Understand the role and importance of release management in IT service management.
• Plan, schedule, and control the release lifecycle for IT services and systems.
• Coordinate with stakeholders to ensure smooth release transitions.
• Minimize risks and disruptions during release deployments.
• Leverage automation and tools to optimize release management processes.
• Align release practices with organizational goals and ITIL® 4 principles.

This course equips IT professionals with the skills to deliver consistent, high-quality releases that meet user and organizational expectations.

Why choose Firebrand?

• Accelerated certification process – Get certified in just 1 day.
• Access to expert instructors with real-world experience.
• A hands-on, immersive learning environment for maximum retention.
• Flexible learning options and dedicated support.

At the end of this intensive course, you will sit for the PeopleCert ITIL® 4 Practitioner: Release Management certification exam and, upon passing, obtain your certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

• IT professionals managing the release lifecycle for services and systems.
• Release managers and coordinators ensuring seamless deployments.
• Service managers responsible for aligning releases with business goals.
• IT operations and DevOps teams focused on release quality and efficiency.
• Change managers overseeing controlled implementation of service updates.
• Individuals pursuing ITIL® 4 certifications and expertise in release management. 

ITIL® and The Swirl logo™ are registered trademarks of PeopleCert Group, used under permission of PeopleCert. All rights reserved.

• Module 1: Introduction to Release Management
• Module 2: Planning and Scheduling Releases
• Module 3: Release Design and Build
• Module 4: Release Deployment and Evaluation
• Module 5: Managing Risks and Issues in Release Management
• Module 6: Tools and Automation in Release Management
• Module 7: Continuous Improvement in Release Management Practices

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

ITIL® 4 Practitioner: Release Management Exam

• Duration: 30 minutes
• Format: Multiple choice; Closed book
• Number of questions: 20 questions
• Passing score: 13 out of 20 marks required to pass (65%)

Before attending this accelerated course, you must have successfully completed the ITIL® 4 Foundation certification.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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