Only 4 days
Classroom
25.11.2024 (mandag)
Introduktion
On this accelerated course, you’ll be introduced to Dynamics CRM Online 2016 and learn how to use Dynamics CRM Online and its related Office 365 services for sales.
On this Microsoft Dynamics CRM 2016 course you’ll focus on sales functionality within Microsoft CRM Online. You’ll also gain an understanding of the following Dynamics CRM 2016 topics:
- Dynamics CRM Concepts
- Office 365 and CRM Online
- Leads and Leads and Opportunities
- Product Catalog
- Sales Order Processing
- Metrics and Goals
- Email handling
- Mobile access
- Collaborating using Office 365
- Analysing data
Du vil lære
This course describes the features of Dynamics CRM 2016 Sales functionality.The course covers provides information about various business scenarios and how sales functionality can be employed within different organisations.
The course describes lead and opportunity management, the product catalog, sales transaction processing, goal management, and sales analysis.
The course then looks at mobile working and the various tools and Apps provided by Microsoft and how these work in Sales organisations.
The course finally investigates at how Office 365 and associated services such as Yammer, SharePoint, Office Groups, One Note and Skype for Business can be configured for use with Dynamics CRM Online.
This course covers the following agenda:
- Introduction to CRM Business Concepts
- Introduction to Dynamics CRM
- Introduction to Office 365 and CRM Online
- Working with the Dynamics CRM Application
- Working with Dynamics CRM Records
- Working with Dynamics CRM Data
- Working with Dynamics CRM Processes
- Sales Management Concepts
- Leads and Opportunities
- Products and Sales Order Processing
- Goal Management
- Project Based Sales
- Analysis and Reporting
- Fantasy Sales Team
- Social Engagement
- Email Management OptionsMobile
- Online Services
Certificering
You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:
- MB2-713 Microsoft Dynamics CRM 2016 Sales
Hvad er inkluderet?
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our Certification Programmes include:
- Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
- Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp
- Fully instructor-led program with 24 hour lab access
- Examination vouchers
- On site testing
- Accommodation, all meals, unlimited beverages, snacks and tea / coffee
- Transportation to/from designated local railway stations
- Examination Passing Policy
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Forkundskaber
Firebrand recommend you have:
- A working knowledge of Dynamics CRM 2011 or later versions
- Understanding of Sales Processes within businesses
Hvad Er Inkluderet
Dit accelererede kursus inkluderer:
- Overnatninger *
- Måltider, ubegrænsede snacks, drikkevarer, te og kaffe *
- On-site eksamener **
- Eksamenskuponer **
- Øvelsestests **
- Certificeringsgaranti ***
- Kursusmaterialer
- Op til 12 timers instruktørledet undervisning hver dag
- 24-timers laboratorieadgang
- Digitale kursusmaterialer **
* Gælder kun for opholdskurser. Overnatninger er inkluderet fra natten før kursusstart. Dette gælder ikke for online kurser.
** Nogle undtagelser gælder. Se venligst eksamenssporet eller tal med vores eksperter.
*** Bestå første gang eller tag kurset om gratis så mange gange som nødvendigt, ubegrænset i 1 år. Betal kun for overnatninger, eksamener og eventuelle omkostninger.
Fordele
Syv grunde til at tage dit kursus hos Firebrand Training
- To træningsmuligheder. Vælg mellem opholdskurser eller onlinekurser.
- Du bliver certificeret hurtigt. Hos os bliver du trænet på rekordtid.
- Vores kursus er alt inklusive. Én fast pris dækker alle kursusmaterialer, eksamener**, overnatninger* og måltider*. Ingen skjulte omkostninger.
- Bestå første gang eller træn igen gratis. Dette er vores garanti. Vi er sikre på, at du består dit kursus første gang. Hvis ikke, kan du komme tilbage inden for et år og kun betale for overnatninger, eksamener og tilfældige omkostninger.
- Du vil lære mere. En dag hos en traditionel træningsudbyder varer normalt fra kl. 9 til 17, med en lang frokostpause. Med Firebrand Training får du mindst 12 timers kvalitetstid om dagen med din instruktør.
- Du vil lære hurtigere. Chancerne er, at du har en anden læringsstil end dem omkring dig. Vi kombinerer visuelle, auditive og taktile stilarter for at levere materialet på en måde, der sikrer, at du lærer hurtigere og lettere.
- Du vil studere med de bedste. Vi er blevet udnævnt til en af Training Industry's "Top 20 IT Training Companies of the Year" hvert år siden 2010. Ud over at vinde mange flere priser, har vi trænet og certificeret over 135.000 professionelle.
* Kun for opholdskurser. Gælder ikke for onlinekurser.
** Nogle undtagelser gælder. Se venligst eksamenssporet eller tal med vores eksperter.