Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate (MB-220)

Please note: This course's title has changed from 'Microsoft Dynamics 365 for Marketing Functional Consultant Associate' to 'Microsoft Dynamics 365 Marketing'.

At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.

Get the skills you need to become a Microsoft Certified Dynamics 365 for Marketing on this all-inclusive, accelerated course. Gain knowledge on how to manage customer journeys as well as configure and analyse their responses - ensuring high standards for lower costs.

In just 3-days, you'll learn how to implement solutions that attract and convert leads, as well as build awareness and manage events and webinars. You'll immerse yourself into implementing security and integration processes that are constantly changing in the marketing industry.

Through Firebrand's unique Lecture | Lab | Review methodology, you'll absorb the official curriculum, taught by Microsoft Certified Trainers and receive hands-on experience. With Firebrand Training you'll certify 40% faster than traditional training, and return to the office certified.

You'll also learn how to:

• Perform discovery, planning, and analysis
• Manage user experience design
• Manage entities and data
• Perform solutions deployment and testing
• Manage segments and lists

You will be prepared for and sit exam MB-220 at the Firebrand Training Centre during the course - this is covered by your Certification Guarantee.

Please note, in order to achieve the Microsoft Dynamics 365 for Marketing certification, you must also take the:

• MB-200: Power Platform + Dynamics 365 Core exam

Next step: Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification

Once you achieve the Microsoft Dynamics 365 Marketing certification, you'll be halfway towards becoming a Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate.

Both exam MB-220 and exam PL-200: Microsoft Power Platform Functional Consultant are prerequisites for the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification.

After you pass both exams you'll automatically receive the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification.

Course MB-220T00-A: Microsoft Dynamics 365 Marketing

• Module 1:Marketing Application Configuration
• Module 2: Leads
• Module 3: Marketing Forms and Pages
• Module 4: Segments and Lists
• Module 5: Marketing Emails
• Module 6: Customer Journeys
• Module 7: Insights
• Module 8: Events
• Module 8: Results

Before attending this course, you should have:

• An understanding of the basics of Dynamics 365
• Knowledge of marketing principles, strategies and procedures

As part of your accelerated course, you'll sit the following exams at the Firebrand Training Centre. This is covered by your Certification Guarantee:

Microsoft Dynamics 365 Marketing

• Code: MB-220
• Languages: English
• Domains:
1. Configure marketing applications (5-10%)
2. Manage segments and lists (10-15%)
3. Create and manage marketing forms and pages (10-15%)
4. Manage leads (10-15%)
5. Create and manage marketing emails (10-15%)
6. Manage customer journeys (10-15%)
7. Manage events and webinars (10-15%)
8. Configure and analyse customer responses (10-15%)

Please note: In order to achieve the Microsoft Dynamic 365 Marketing certification, you must also take the:

• MB-200: Power Platform + Dynamics 365 Core exam