Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate (MB-220)

What you'll learn
Please note: This course's title has changed from 'Microsoft Dynamics 365 for Marketing Functional Consultant Associate' to 'Microsoft Dynamics 365 Marketing'.
At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.
Get the skills you need to become a Microsoft Certified Dynamics 365 for Marketing on this all-inclusive, accelerated course. Gain knowledge on how to manage customer journeys as well as configure and analyse their responses - ensuring high standards for lower costs.
In just 3-days, you'll learn how to implement solutions that attract and convert leads, as well as build awareness and manage events and webinars. You'll immerse yourself into implementing security and integration processes that are constantly changing in the marketing industry.
Through Firebrand's unique Lecture | Lab | Review methodology, you'll absorb the official curriculum, taught by Microsoft Certified Trainers and receive hands-on experience. With Firebrand Training you'll certify 40% faster than traditional training, and return to the office certified.
You'll also learn how to:
- Perform discovery, planning, and analysis
- Manage user experience design
- Manage entities and data
- Perform solutions deployment and testing
- Manage segments and lists
You will be prepared for and sit exam MB-220 at the Firebrand Training Centre during the course - this is covered by your Certification Guarantee.
Please note, in order to achieve the Microsoft Dynamics 365 for Marketing certification, you must also take the:
Next step: Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification
Once you achieve the Microsoft Dynamics 365 Marketing certification, you'll be halfway towards becoming a Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate.
Both exam MB-220 and exam PL-200: Microsoft Power Platform Functional Consultant are prerequisites for the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification.
After you pass both exams you'll automatically receive the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification.
Curriculum
9 modulesCourse MB-220T00-A: Microsoft Dynamics 365 Marketing
- Module 1:Marketing Application Configuration
- Module 2: Leads
- Module 3: Marketing Forms and Pages
- Module 4: Segments and Lists
- Module 5: Marketing Emails
- Module 6: Customer Journeys
- Module 7: Insights
- Module 8: Events
- Module 8: Results
Prerequisites
Before attending this course, you should have:
- An understanding of the basics of Dynamics 365
- Knowledge of marketing principles, strategies and procedures
Exam info
As part of your accelerated course, you'll sit the following exams at the Firebrand Training Centre. This is covered by your Certification Guarantee:
Microsoft Dynamics 365 Marketing
- Code: MB-220
- Languages: English
- Domains:
- Configure marketing applications (5-10%)
- Manage segments and lists (10-15%)
- Create and manage marketing forms and pages (10-15%)
- Manage leads (10-15%)
- Create and manage marketing emails (10-15%)
- Manage customer journeys (10-15%)
- Manage events and webinars (10-15%)
- Configure and analyse customer responses (10-15%)
Please note: In order to achieve the Microsoft Dynamic 365 Marketing certification, you must also take the:
Course Dates
Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.
FAQs
4 questionYes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.
Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.
Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.
If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.
Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.
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