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Microsoft Certified: Dynamics 365 Commerce Functional Consultant (MB-340)

What you'll learn

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On this accelerated Microsoft Dynamics 365 Commerce Functional Consultant course, you’ll learn how to configure, deploy and maintain the Dynamics 365 Commerce, and gain a strong understanding of unified commerce business operations.

At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.

In just 4 days, you’ll build knowledge on Distributed Order Management (DOM), including configuring fulfillment profiles, DOM cost components, as well as:

  • Monitoring DOM fulfillment plans and order exceptions
  • DOM management rules and parameters
  • Designing and creating price groups

At the end of this course, you’ll sit exam Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant (currently in beta), and achieve your certification. As a Microsoft Gold Partner for Learning, and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to the Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Next step: Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification

Once you have passed Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant, you’ll be halfway through achieving the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

Both exam MB-340 and MB-300: Microsoft Dynamics 365 Core Finance and Operations are prerequisites to the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

After you pass both exams, you'll automatically receive the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

Audience

This course is ideal if your job role is in any of the following:

  • Administrator
  • Quality assurance
  • DevOps
  • Developer
  • UX designer
  • Solution architect

Curriculum

17 modules

Section 1: Configure Dynamics 365 Commerce Headquarters

  • Module 1: Configure prerequisites and commerce parameters
  • Module 2: Configure additional options
  • Module 3: Manage statements
  • Module 4: Configure Distributed Order Management (DOM)

Section 2: Configure products, prices, discounts, loyalty, and affiliations

  • Module 1: Configure products and merchandising
  • Module 2: Manage pricing
  • Module 3: Manage discounts and promotions
  • Module 4: Manage customers, loyalty, and affiliations

Section 3: Manage Point of Sales (POS) in Dynamics 365 Commerce

  • Module 1: Configure retail stores
  • Module 2: Manage store inventory
  • Module 3: Perform POS operations

Section 4: Configure and manage Dynamics 365 Commerce call centers

  • Module 1: Configure call centers
  • Module 2: Configure continuity orders and installment billing
  • Module 3: Manage call centers

Section 5: Manage e-commerce

  • Module 1: Configure an e-commerce channel
  • Module 2: Manage e-commerce content
  • Module 3: Operate an e-commerce channel

Prerequisites

There are currently no formal prerequisites for this accelerated course.

Exam info

As part of this accelerated course, you'll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant - currently in beta

  • Exam code: MB-340
  • Languages: English
  • Domains:
    1. Configure Dynamics 365 Commerce Headquarters (20-25%)
    2. Configure products, prices, discounts, loyalty, and affiliations (20-25%)
    3. Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
    4. Configure and manage Dynamics 365 Commerce call centers (10-15%)
    5. Manage e-commerce (15-20%)

Course Dates

Sorry, there are currently no dates available for this course. Please submit an enquiry and one of our team will contact you about potential future dates or alternative options.

FAQs

4 question

Yes, we do provide courses suitable for beginners. However, Firebrand's accelerated courses aren't easy and it's essential that you are interested and actively pursuing a career in IT.

Traditional training providers usually run their courses from 9am to 5pm. At Firebrand Training we maximise the number of learning hours to minimise the number of training days, so you’ll be back to your job as quickly as possible. You don’t waste time travelling to several courses and finding an exam centre after that.

Firebrand's accelerated courses are constantly reviewed. We ask our delegates for feedback after every course. We are official partners with leading vendors and therefore, we're provided with certification changes and updates, which we can then implement in our course delivery at a very early stage. This feedback is then analysed in view of changes or discrepancies. We will then address the topics mentioned and have a panel of subject matter experts provide us with valuable suggestions for improvement and solutions.

If you need to learn new skills and you want to be able to put them into practice quickly, then Firebrand is the right training company for you.

Our unique accelerated training method means that we are your fastest way to learn. By delivering training for up to 12 hours per day, seven days per week, with exam centres on-site, we ensure that you are trained and certified quicker than anywhere else, having spent less time out of the office away from the day job.

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