Firebrand Training course for ISTQB® Expert Level - Test Management (CTEL-TM)

On Firebrand's accelerated 6-day course for ISTQB’s Expert Level Test Management certification, you’ll learn advanced skills for creating, implementing and executing software testing activities within your organisation. This will help improve the usability and reliability of software, whilst also reducing software faults.

Using Firebrand's unique Lecture | Lab | Review technique, you'll build in-depth knowledge of testing theory and practice. You'll learn to apply these specialist skills to real-life situations, with extensive opportunities to get hands-on learning during the course.

You'll be immersed in a range of exciting topics including:

• Test Missions, Policies, Strategies and Goals
• Managing the Test Team
• Test Project Evaluation and Reporting
• Testing Considerations for Domain and Project Factors
• Evaluating Effectiveness and Efficiency

Firebrand's course will prepare you for the ISTQB Expert Level exam. You'll sit this exam on-site during the course, covered by your Certification Guarantee. This accelerated 6-day practical course is suitable for experienced test managers wishing to develop expert knowledge and skills in strategic, operational and resource management of a testing team.

Introduction

• The Certified Tester Expert Level in Software Testing certificate explained

Test Missions, Policies, Strategies and Goals

• Introduction
• Mission, policy, and metrics of success
• Test strategies alignment of test policy and test strategy with the organisation

Managing the Test Team

• Introduction
• Building the test team
• Developing the test team
• Leading the test team

Managing External Relationships

• Introduction
• Types of external relationships
• Contractual issues
• Communication strategies
• Integrating from external sources
• Merging test strategies
• Verifying quality

Managing Across the Organisation

• Introduction
• Advocating the test team
• Placement of the test team
• Stakeholder communication
• Creating and building relationships
• Advocating quality activities across the organisation
• Integrating tools across the organisation

Handling ethical issues

• Introduction
• Advocating the test team
• Placement of the test team
• Stakeholder communication
• Creating and building relationships
• Advocating quality activities across the organisation

Project Management Essentials

• Introduction
• Project management tasks
• Project risk management
• Quality management

Test Project Evaluation and Reporting

• Introduction
• Tracking information
• Evaluating and using information - internal reporting
• Sharing information - external reporting Managing Across the Organisation
• Advocating the test team

Testing Considerations for Domain and Project Factors

• Introduction
• Test management considerations for lifecycle models
• Managing partial lifecycle projects
• Release considerations

Evaluating Effectiveness and Efficiency

• Introduction
• Effectiveness, Efficiency and Satisfaction Metrics for the Test Process
• Effectiveness, Efficiency and Satisfaction Metrics for the Test Policy Objectives
• Project Retrospectives

Sample paper and review answers

It is recommended you meet the following prerequisites before attending this course and exam combination:

• ISTQB Advanced Level Certificate for Test Manager, OR
• ISEB Practitioner certificate (conditions apply)

In order to achieve the Expert Level certification, you must also have:

• an appropriate ISTQB Advanced Certificate
• passed the Expert Level Exam
• proven at least 5 years of practical testing experience
• proven at least 2 years of industry experience in the specific Expert Level topic

During your course, you'll sit the following exams to become Expert Level Test Management certified.

• Part 1 - Strategic Test Management
• Part 2 - Operational Test Management
• Part 3 - Managing the Test Team

Duration: all exams are 2 hours 15 minutes long

Format: combination of both multiple choice (35 points) and essay questions (100 points)

Passing Score: you must achieve a minimum of 65% in each exam to pass