Microsoft - Dynamics AX 2012 Retail (Functional)

Get Microsoft Dynamics AX 2012 Retail training, 40% faster than on a traditional course.

In just three days, you'll master the following functional areas of Microsoft Dynamics AX 2012 R3 Retail:

• Functional setup
• Back office data management and processes
• Data distribution and scheduling
• POS system setup and configuration
• eCommerce operation.

You'll also learn about AX Retail's capabilities and configuration - for a retail headquarters or store, through to point-of-sale.

Organization model

• Features
• Concepts and Definition
• Purposes

Retail Channels

• Retail store
• Online store
• Call Center

Store Locator

• Store Locator setup

Retail Workflow

• Features and Pre-reqs
• Create and configure
• Monitoring

Info Codes

• Set up Info Codes and Sub Codes
• Assigning Info Codes
• Translation of Info Codes
• Grouping of Info Codes

Units of Measure

• Definition
• Creation and setup

Retail Parameters

• Setup retail parameters
• Setup scheduler parameters
• Setup shared parameters

Category Hierarchies

• Types and key benefits
• Managing
• Attributes famework
• Variant groups

Released Products and Catalogs

• Properties and setup
• Products and Variants
• Release products
• Add to assortments
• Product attributes
• Mass update
• Catalog features
• Catalog setup process
• Catalog approval

Assortments

• Features
• Creation and setup

Variants

• Overview
• Setups Sizes, Colors and Styles
• Variant Groups
• Product variants

Bar Codes and Labels

• Barcode masks and setup
• Create and view barcodes
• Product and shelf labels

Sales Tax

• Concepts and scenarios
• Setup taxes
• Tax groups and stores
• Tax overrides and options
• Destination based setup

Payment Methods

• Overview
• Setup for an organisation
• Store payment methods

Price and Discount Groups

• Price Groups
• Mix and match line group setup
• Discount period
• Affiliation
• Rounding group and Price Point Setup

Pricing and Discounts

• Pricing overview
• Category and products pricing
• Channel and Catalogue based pricing
• Affiliation pricing
• Adjustments
• Discounts

Retail Point of Sale Setup

• Setup overview
• Profiles
• Setups
• Permissions

Retail Workers

• Workers setup
• POS Permissions
• Jobs and positions

Loyalty Management and Gift Cards

• Loyalty Program overview and setup
• View and manage Loyalty Transactions
• Gift Cards overview and setup
• View and manage gift cards

Product order creation

• Vendor sales price margins and points
• Vendor product number

Replenishment setup

• Hierarchies and rules
• Service categories
• Cross docking
• Buyer’s push

Replenishment process

• Replenishment Concepts and Key Features
• Cross Docking
• Buyers push

Product Kit Features

• Overview and setup
• Assemble and Disassemble
• Selling

Retail Periodic

• Mass Update Worksheet
• Process Assortments
• Update Listing Status
• Category Pricing Rules
• Calculate Inventory
• Generate Related Products
• Process Delivery Modes
• Synchronise Online Orders
• Send E-Mail Receipts
• Send E-Mail Notifications
• Retail POS Redeployment
• Retail Periodic Data Distribution Schedule
• Data Distribution Process Status Messages
• POS Posting
• Process Loyalty Schemes
• Process Offline Loyalty Transactions
• Update Loyalty Card Tiers
• Bar Codes and Labels

Point of Sale

• Login and Navigations
• Buttons
• Tender, drawer and shift operations
• Inventory operations
• Loyalty and gift card process
• Time Clock
• Modern POS

Retail Sales Operations on POS

• Sales transactions
• Payments
• Customer orders
• Loyalty and gift cards
• Product search
• Time registration
• Email receipts and notifications
• Daily operations

Retail Inquires

• Retail channel transactions
• Retail Sales
• Shifts
• Posted statements
• Gift Cards
• Retail Price Groups
• Commerce Data Exchange

Journals

• Open statements
• Batch Process for Statements
• Posted Statements

Reports

• Overview retail reports

Call Centers

• Overview and setup
• Defining and using scripts
• Target Market
• Customer service
• Order Holds
• Payment process
• Continuity programs

Enterprise Portal for Retail

• Enterprise Portal Architecture
• Enterprise Portal for Retail
• Retail site
• Retail products
• Price adjustments and discounts
• Reports
• Orders receiving
• Outgoing transfer orders
• Stock count

You'll sit the following exam at the Firebrand Training centre, covered by your certification guarantee:

• Microsoft Dynamics AX 2012 R3 Retail Exam MB6-701

Firebrand recommend you possess:

• A general working knowledge of Microsoft Dynamics AX
• General knowledge of Microsoft Windows
• General knowledge of Microsoft Dynamics AX 2012
• The ability to use Microsoft Dynamics AX 2012 for basic processing

Included:

• Firebrand exclusive material

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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