Microsoft - MCSA: Windows Server 2008 & MCITP Enterprise Administrator

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Skills measured by Exam 70-640
TS: Windows Server 2008 Active Directory, Configuring

This exam measures your ability to accomplish the technical tasks listed below.

Configuring Domain Name System (DNS) for Active Directory

• Configure zones.
  May include but is not limited to: Dynamic DNS (DDNS), Non-dynamic DNS (NDDNS), and Secure Dynamic DNS (SDDNS); Time to Live (TTL); GlobalNames; Primary, Secondary, Active Directory Integrated, Stub; SOA; zone scavenging; forward lookup; reverse lookup
• Configure DNS server settings.
  May include but is not limited to: forwarding; root hints; configure zone delegation; round robin; disable recursion; debug logging; server scavenging
• Configure zone transfers and replication.
  May include but is not limited to: configure replication scope (forestDNSzone; domainDNSzone); incremental zone transfers; DNS Notify; secure zone transfers; configure name servers; application directory partitions

Configuring the Active Directory Infrastructure

• Configure a forest or a domain.
  May include but is not limited to: remove a domain; perform an unattended installation; Active Directory Migration Tool (ADMT) ; change forest and domain functional levels; interoperability with previous versions of Active Directory; multiple user principal name (UPN) suffixes; forestprep; domainprep
• Configure trusts.
  May include but is not limited to: forest trust; selective authentication vs. forest-wide authentication; transitive trust; external trust; shortcut trust; SID filtering
• Configure sites.
  May include but is not limited to: create Active Directory subnets; configure site links; configure site link costing; configure sites infrastructure
• Configure Active Directory replication.
  May include but is not limited to: DFSR; one-way replication; Bridgehead server; replication scheduling; configure replication protocols; force intersite replication
• Configure the global catalog.
  May include but is not limited to: Universal Group Membership Caching (UGMC); partial attribute set; promote to global catalog
• Configure operations masters.
  May include but is not limited to: seize and transfer; backup operations master; operations master placement; Schema Master; extending the schema; time service

Configuring Additional Active Directory Roles and Services

• Configure Active Directory Lightweight Directory Service (AD LDS).
  May include but is not limited to: migration to AD LDS; configure data within AD LDS; configure an authentication server; Server Core Installation
• Configure Active Directory Rights Management Service (AD RMS).
  May include but is not limited to: certificate request and installation; self-enrollments; delegation; create RMS templates; RMS administrative roles; RM Add-on for IE
• Configure the read-only domain controller (RODC).
  May include but is not limited to: replication; Administrator role separation; read-only DNS; BitLocker; credential caching; password replication; syskey; read-only SYSVOL; staged install
• Configure Active Directory Federation Services (AD FSv2).
  May include but is not limited to: install AD FS server role; exchange certificate with AD FS agents; configure trust policies; configure user and group claim mapping; import and export trust policies

Creating and Maintaining Active Directory Objects

• Automate creation of Active Directory accounts.
  May include but is not limited to: bulk import; configure the UPN; create computer, user, and group accounts (scripts, import, migration); template accounts; contacts; distribution lists; offline domain join
• Maintain Active Directory accounts.
  May include but is not limited to: manage computer accounts; configure group membership; account resets; delegation; AGDLP/AGGUDLP; deny domain local group; local vs. domain; Protected Admin; disabling accounts vs. deleting accounts; deprovisioning; contacts; creating organizational units (OUs); delegation of control; protecting AD objects from deletion; managed service accounts
• Create and apply Group Policy objects (GPOs).
  May include but is not limited to: enforce, OU hierarchy, block inheritance, and enabling user objects; group policy processing priority; WMI; group policy filtering; group policy loopback; Group Policy Preferences (GPP)
• Configure GPO templates.
  May include but is not limited to: user rights; ADMX Central Store; administrative templates; security templates; restricted groups; security options; starter GPOs; shell access policies
• Deploy and manage software by using GPOs.
  May include but is not limited to: publishing to users; assigning software to users; assigning to computers; software removal; software restriction policies; AppLocker
• Configure account policies.
  May include but is not limited to: domain password policy; account lockout policy; fine-grain password policies
• Configure audit policy by using GPOs.
  May include but is not limited to: audit logon events; audit account logon events; audit policy change; audit access privilege use; audit directory service access; audit object access; advanced audit policies; global object access auditing; “Reason for Access” reporting

Maintaining the Active Directory Environment

• Configure backup and recovery.
  May include but is not limited to: using Windows Server Backup; back up files and system state data to media; backup and restore by using removable media; perform an authoritative or non-authoritative restores; linked value replication; Directory Services Recovery Mode (DSRM); backup and restore GPOs; configure AD recycle bin
• Perform offline maintenance.
  May include but is not limited to: offline defragmentation and compaction; Restartable Active Directory; Active Directory database mounting tool
• Monitor Active Directory.
  May include but is not limited to: event viewer subscriptions; data collector sets; real-time monitoring; analyzing logs; WMI queries; PowerShell

Configuring Active Directory Certificate Services

• Install Active Directory Certificate Services.
  May include but is not limited to: certificate authority (CA) types, including standalone, enterprise, root, and subordinate; role services; prepare for multiple-forest deployments
• Configure CA server settings.
  May include but is not limited to: key archival; certificate database backup and restore; assigning administration roles; high-volume CAs; auditing
• Manage certificate templates.
  May include but is not limited to: certificate template types; securing template permissions; managing different certificate template versions; key recovery agent
• Manage enrollments.
  May include but is not limited to: network device enrollment service (NDES); auto enrollment; Web enrollment; extranet enrollment; smart card enrollment; authentication mechanism assurance; creating enrollment agents; deploying multiple-forest certificates; x.509 certificate mapping
• Manage certificate revocations.
  May include but is not limited to: configure Online Responders; Certificate Revocation List (CRL); CRL Distribution Point (CDP); Authority Information Access (AIA)

Skills measured by Exam 70-642
TS: Windows Server 2008 Network Infrastructure, Configuring

This exam measures your ability to accomplish the technical tasks listed below.

Configuring Addressing and Services

• Configure IPv4 and IPv6 addressing.
  May include but is not limited to: configure IP address options; subnetting; supernetting; multi-homed; interoperability between IPv4 and IPv6
• Configure Dynamic Host Configuration Protocol (DHCP).

May include but is not limited to: DHCP options; creating new options; PXE boot; default user profiles; DHCP relay agents; exclusions; authorize server in Active Directory; scopes; DHCPv6
• Configure routing.
  May include but is not limited to: static routing; persistent routing; Routing Internet Protocol (RIP); metrics; choosing a default gateway; maintaining a routing table; demand-dial routing; IGMP proxy
• Configure Windows Firewall with Advanced Security.
  May include but is not limited to: inbound and outbound rules; custom rules; authorized users; authorized computers; configure firewall by using Group Policy; network location profiles; service groups; import/export policies; isolation policy; IPsec group policies; Connection Security Rules

Configuring Names Resolution

• Configure a Domain Name System (DNS) server.
  May include but is not limited to: conditional forwarding; external forwarders; root hints; cache-only; socket pooling; cache locking
• Configure DNS zones.
  May include but is not limited to: zone scavenging; zone types; Active Directory integration; Dynamic Domain Name System (DDNS); Secure DDNS; GlobalNames; zone delegation; DNS Security Extensions (DNSSEC); reverse lookup zones
• Configure DNS records.
  May include but is not limited to: record types; Time to live (TTL); weighting records; registering records; netmask ordering; DnsUpdateProxy group; round robin; DNS record security; auditing
• Configure DNS replication.
  May include but is not limited to: DNS secondary zones; DNS stub zones; Active Directory Integrated replication scopes; securing zone transfer; SOA refresh; auditing
• Configure name resolution for client computers.
  May include but is not limited to: configuring HOSTS file; Link-Local Multicast Name Resolution (LLMNR); broadcasting; resolver cache; DNS server list; Suffix Search order; DNS devolution

Configuring Network Access

• Configure remote access.
  May include but is not limited to: dial-up; Remote Access Policy; Network Address Translation (NAT); VPN protocols, such as Secure Socket Tunneling Protocol (SSTP) and IKEv2; Routing and Remote Access Services (RRAS); packet filters; Connection Manager; VPN reconnect; RAS authentication by using MS-CHAP, MS-CHAP v2, and EAP
• Configure Network Access Protection (NAP).
  May include but is not limited to: network layer protection; DHCP enforcement; VPN enforcement; RDS enforcement; configure NAP health policies; IPsec enforcement; 802.1x enforcement; flexible host isolation; multi-configuration System Health Validator (SHV)
• Configure DirectAccess.
  May include but is not limited to: IPv6; IPsec; server requirements; client requirements; perimeter network; name resolution policy table
• Configure Network Policy Server (NPS).
  May include but is not limited to: IEEE 802.11 wireless; IEEE 802.3 wired; group policy for wireless; RADIUS accounting; Connection Request policies; RADIUS proxy; NPS templates

Configuring File and Print Services

• Configure a file server.
  May include but is not limited to: file share publishing; Offline Files; share permissions; NTFS permissions; encrypting file system (EFS); BitLocker; Access-Based Enumeration (ABE); branch cache; Share and Storage Management console
• Configure Distributed File System (DFS).
  May include but is not limited to: DFS namespace; DFS configuration and application; creating and configuring targets; DFS replication; read-only replicated folder; failover cluster support; health reporting
• Configure backup and restore.
  May include but is not limited to: backup types; backup schedules; managing remotely; restoring data; shadow copy services; volume snapshot services (VSS); bare metal restore; backup to remote file share
• Manage file server resources.
  May include but is not limited to: FSRM; quota by volume or quota by user; quota entries; quota templates; file classification; Storage Manager for SANs; file management tasks; file screening
• Configure and monitor print services.
  May include but is not limited to: printer share; publish printers to Active Directory; printer permissions; deploy printer connections; install printer drivers; export and import print queues and printer settings; add counters to Performance Monitor to monitor print servers; print pooling; print priority; print driver isolation; location-aware printing; print management delegation

Monitoring and Managing a Network Infrastructure

• Configure Windows Server Update Services (WSUS) server settings.
  May include but is not limited to: update type selection; client settings; Group Policy object (GPO); client targeting; software updates; test and approval; disconnected networks
• Configure performance monitoring.
  May include but is not limited to: Data Collector Sets; Performance Monitor; Reliability Monitor; monitoring System Stability Index; page files; analyze performance data
• Configure event logs.
  May include but is not limited to: custom views; application and services logs; subscriptions; attaching tasks to events find and filter
• Gather network data.
  May include but is not limited to: Simple Network Management Protocol (SNMP); Network Monitor; Connection Security Rules monitoring

Skills measured by Exam 70-643
TS: Windows Server 2008 Applications Infrastructure, Configuring

This exam measures your ability to accomplish the technical tasks listed below.

Deploying Servers

• Deploy images by using Windows Deployment Services.
  May include but is not limited to: Install from media (IFM); configure Windows Deployment Services; capture Windows Deployment Services images; deploy Windows Deployment Services images; dynamic driver provisioning; PXE provider; multicasting; VHD deployment
• Configure Microsoft Windows activation.
  May include but is not limited to: install a KMS server; create a DNS SRV record; replicate volume license data; Multiple Activation Key (MAK); managing activation
• Configure Windows Server Hyper-V and virtual machines.
  May include but is not limited to: Virtual networking; virtualization hardware requirements; Virtual Hard Disks; migration types; Integration Services; dynamic memory allocation; dynamic virtual machine storage; import/export; snapshot
• Configure high availability.
  May include but is not limited to: failover clustering; Network Load Balancing; geo-clustering support; cluster service migration; Cluster Shared Volumes (CSV)
• Configure storage.
  May include but is not limited to: RAID types; Virtual Disk Specification (VDS); iSCSI Initiator; Storage Area Networks (SANs); mount points; Multipath I/O (MPIO); VHD mounting; boot from VHD; N-Port Identification Virtualization (NPIV)

Configuring Remote Desktop Services

• Configure RemoteApp and Remote Desktop Web Access.
  May include but is not limited to: providing access to remote resources; per-user filtering; forms-based authentication; single sign-on
• Configure Remote Desktop Gateway (RD Gateway).
  May include but is not limited to: certificate configuration; Remote Desktop resource authorization policy (RD RAP); Remote Desktop connection authorization policy (RD CAP); Remote Desktop group policy
• Configure Remote Desktop Connection Broker.
  May include but is not limited to: redirection modes; DNS registration; set by using group policy
• Configure and monitor Remote Desktop resources.
  May include but is not limited to: allocate resources by using Windows Server Resource Manager; configure application logging; fair share CPU scheduling; viewing processes
• Configure Remote Desktop licensing.
  May include but is not limited to: deploy licensing server; connectivity between Remote Desktop Session Hosts (RD Session Hosts) and Remote Desktop Licensing (RD Licensing); recovering Remote Desktop Licensing server; managing Remote Desktop Services client access licenses (RDS CALs); revoking licensing
• Configure Remote Desktop Session Host.
  May include but is not limited to: session options; session permissions; display data prioritization; profiles and home folders; IP Virtualization; RemoteFX

Configuring a Web Services Infrastructure

• Configure Web applications.
  May include but is not limited to: directory-dependent; publishing; URL-specified configuration; Microsoft .NET components, for example, .NET and aspx; configure application pools; manage service accounts; server core
• Manage Web sites.
  May include but is not limited to: migrate sites and Web applications; publish IIS Web sites; configure virtual directories; xcopy deployment
• Configure a File Transfer Protocol (FTP) server.
  May include but is not limited to: configure for extranet users; configure permissions; configure File Transfer Protocol Secure (FTPS); WebDAV integration; user isolation
• Configure Simple Mail Transfer Protocol (SMTP).
  May include but is not limited to: setting up smart hosts; configuring size limitations; setting up security and authentication to the delivering server; creating proper service accounts; authentication; SMTP relay
• Manage the Web Server (IIS) role.
  May include but is not limited to: Web site content backup and restore; IIS configuration backup; monitor IIS; configuration logging and tracing; delegation of administrative rights
• Configure SSL security.
  May include but is not limited to: configure certificates; requesting SSL certificate; renewing SSL certificate; exporting and importing certificates
• Configure Web site authentication and permissions.
  May include but is not limited to: configure site permissions and authentication; configure application permissions; client certificate mappings; request filtering

Configuring Network Application Services

• Manage the Streaming Media Services role.
  May include but is not limited to: installation; on-demand replication; caching and proxy; multicast streaming; advertising; Web-based administration; Real-Time Streaming Protocol (RTSP)
• Secure streaming media.
  May include but is not limited to: encryption; sharing business rules; configuring license delivery; configuring policy templates; configure Windows Media Rights Manager; automatically acquire media usage rights; Microsoft DRM upgrade service
• Configure SharePoint Foundation options.
  May include but is not limited to: site permissions; backup; service accounts; rights management services (RMS); migration; audience targeting; claims-based authentication; SharePoint Timer jobs; usage and report logging
• Configure SharePoint Foundation integration.
  May include but is not limited to: configuring a document library to receive e-mail; configuring incoming vs. outgoing e-mail; support for Office Web Apps and SharePoint Workspaces

Skills measured by Exam 70-646
Pro: Windows Server 2008, Server Administrator

This exam measures your ability to accomplish the technical tasks listed below.

Planning for Server Deployment

• Plan server installations and upgrades. May include but is not limited to: Windows Server 2008 edition selection, rollback planning, Bitlocker implementation requirements
• Plan for automated server deployment. May include but is not limited to: standard server image, automation and scheduling of server deployments
• Plan infrastructure services server roles. May include but is not limited to: address assignment, name resolution, network access control, directory services, application services, certificate services
• Plan application servers and services. May include but is not limited to: virtualization server planning, availability, resilience, and accessibility
• Plan file and print server roles. May include but is not limited to: access permissions, storage quotas, replication, indexing, file storage policy, availability, printer publishing

Planning for Server Management

• Plan server management strategies. May include but is not limited to: remote administration, remote desktop, server management technologies, Server Manager and ServerManagerCMD, delegation policies and procedures
• Plan for delegated administration. May include but is not limited to: delegate authority, delegate Active Directory objects, application management
• Plan and implement group policy strategy. May include but is not limited to: GPO management, GPO backup and recovery, group policy troubleshooting, group policy planning

Monitoring and Maintaining Servers

• Implement patch management strategy. May include but is not limited to: operating system patch level maintenance, Windows Server Update Services (WSUS), application patch level maintenance
• Monitor servers for performance evaluation and optimization. May include but is not limited to: server and service monitoring, optimization, event management, trending and baseline analysis
• Monitor and maintain security and policies. May include but is not limited to: remote access, monitor and maintain NPAS, network access, server security, firewall rules and policies, authentication and authorization, data security, auditing

Planning Application and Data Provisioning

• Provision applications. May include but is not limited to: presentation virtualization, terminal server infrastructure, resource allocation, application virtualization alternatives, application deployment, System Center Configuration Manager
• Provision data. May include but is not limited to: shared resources, offline data access

Planning for Business Continuity and High Availability

• Plan storage. May include but is not limited to: storage solutions, storage management
• Plan high availability. May include but is not limited to: service redundancy, service availability
• Plan for backup and recovery. May include but is not limited to: data recovery strategy, server recovery strategy, directory service recovery strategy, object level recovery

Skills measured by Exam 70-647
Pro: Windows Server 2008, Enterprise Administrator

This exam measures your ability to accomplish the technical tasks listed below.

Planning Network and Application Services

• Plan for name resolution and IP addressing. May include but is not limited to: internal and external naming strategy, naming resolution support for legacy clients, naming resolution for directory services, IP addressing scheme, TCP/IP version coexistence
• Design for network access. May include but is not limited to: network access policies, remote access strategy, perimeter networks, server and domain isolation
• Plan for application delivery. May include but is not limited to: application virtualization, presentation virtualization, locally installed software, Web-based applications
• Plan for Remote Desktop Services. May include but is not limited to: Terminal Services licensing, Remote Desktop Services infrastructure

Designing Core Identity and Access Management Components

• Design Active Directory forests and domains. May include but is not limited to: forest structure, forest and domain functional levels, intra-organizational authorization and authentication, schema modifications
• Design the Active Directory physical topology. May include but is not limited to: placement of servers, site and replication topology, printer location policies
• Design the Active Directory administrative model. May include but is not limited to: delegation, group strategy, compliance auditing, group administration, organizational structure
• Design the enterprise-level group policy strategy. May include but is not limited to: group policy hierarchy and scope filtering, control device installation, authentication and authorization

Designing Support Identity and Access Management Components

• Plan for domain or forest migration, upgrade, and restructuring. May include but is not limited to: cross-forest authentication, backward compatibility, object migration, migration planning, implementation planning, environment preparation
• Design the branch office deployment. May include but is not limited to: authentication strategy, server security
• Design and implement public key infrastructure. May include but is not limited to: certificate services, PKI operations and maintenance, certificate life cycle management
• Plan for interoperability. May include but is not limited to: inter-organizational authorization and authentication, application authentication interoperability, cross-platform interoperability

Designing for Business Continuity and Data Availability

• Plan for business continuity. May include but is not limited to: service availability, directory service recovery
• Design for software updates and compliance management. May include but is not limited to: patch management and patch management compliance, Microsoft Update and Windows Update, security baselines, system health models
• Design the operating system virtualization strategy. May include but is not limited to: server consolidation, application compatibility, virtualization management, placement of servers
• Design for data management and data access. May include but is not limited to: data security, data accessibility and redundancy, data collaboration

Skills measured by Exam 70-680
TS: Windows 7, Configuring

This exam measures your ability to accomplish the technical tasks listed below.

Installing, Upgrading, and Migrating to Windows 7

• Perform a clean installation.
  This objective may include but is not limited to: identifying hardware requirements; setting up as the sole operating system; setting up as dual boot; installation methods; boot from the source of installation, preparing the installation source: USB, CD, network share, WDS
• Upgrade to Windows 7 from previous versions of Windows.
  This objective may include but is not limited to: upgrading from Windows Vista; migrating from Windows XP; upgrading from one edition of Windows 7 to another edition of Windows 7
• Migrate user profiles.
  This objective may include but is not limited to: migrating from one machine to another; migrating from previous versions of Windows; side-by-side vs. wipe and load

Deploying Windows 7

• Capture a system image.
  This objective may include but is not limited to: preparing system for capture; creating a WIM file; automated capture; manual capture
• Prepare a system image for deployment.
  This objective may include but is not limited to: inserting an application into a system image; inserting a driver into a system image; inserting an update into a system image; configuring tasks to run after deployment
• Deploy a system image.
  This objective may include but is not limited to: automated deployment methods; manually deploying a customized image
• Configure a VHD.
  This objective may include but is not limited to: creating, deploying, booting, mounting, and updating VHDs; offline updates; offline servicing

Configuring Hardware and Applications

• Configure devices.
  This objective may include but is not limited to: updating, disabling, and uninstalling drivers; signed drivers; conflicts between drivers; configuring driver settings; resolving problem device driver
• Configure application compatibility.
  This objective may include but is not limited to: setting compatibility mode; implementing shims; compatibility issues with Internet Explorer
• Configure application restrictions.
  This objective may include but is not limited to: setting software restriction policies; setting application control policies; setting through group policy or local security policy
• Configure Internet Explorer.
  This objective may include but is not limited to: configuring compatibility view; configuring security settings; configuring providers; managing add-ons; controlling InPrivate mode; certificates for secure Web sites

Configuring Network Connectivity

• Configure IPv4 network settings.
  This objective may include but is not limited to: connecting to a network; configuring name resolution; setting up a connection for a network; network locations; resolving connectivity issues; APIPA
• Configure IPv6 network settings.
  This objective may include but is not limited to: configuring name resolution; connecting to a network; setting up a connection for a network; network locations; resolving connectivity issues; link local multicast name resolution
• Configure networking settings.
  This objective may include but is not limited to: adding a physically connected (wired) or wireless device; connecting to a wireless network; configuring security settings on the client; set preferred wireless networks; configuring network adapters; configuring location-aware printing
• Configure Windows Firewall.
  This objective may include but is not limited to: configuring rules for multiple profiles; allowing or denying an application; network-profile-specific rules; configuring notifications; configuring authenticated exceptions
• Configure remote management.
  This objective may include but is not limited to: remote management methods; configuring remote management tools; executing PowerShell commands

Configuring Access to Resources

• Configure shared resources.
  This objective may include but is not limited to: folder virtualization; shared folder permissions; printers and queues; configuring HomeGroup settings
• Configure file and folder access.
  This objective may include but is not limited to: encrypting files and folders by using EFS; configuring NTFS permissions; resolving effective permissions issues; copying files vs. moving files
• Configure user account control (UAC).
  This objective may include but is not limited to: configuring local security policy; configuring admin vs. standard UAC prompt behaviors; configuring Secure Desktop
• Configure authentication and authorization.
  This objective may include but is not limited to: resolving authentication issues; configuring rights; managing credentials; managing certificates; smart cards with PIV; elevating user privileges; multifactor authentication
• Configure BranchCache.
  This objective may include but is not limited to: distributed cache mode vs. hosted mode; network infrastructure requirements; configuring settings; certificate management

Configuring Mobile Computing

• Configure BitLocker and BitLocker To Go.
  This objective may include but is not limited to: configuring BitLocker and BitLocker To Go policies; managing Trusted Platform Module (TPM) PINs; configuring startup key storage; data recovery agent support
• Configure DirectAccess.
  This objective may include but is not limited to: configuring client side; configuring authentication; network infrastructure requirements
• Configure mobility options.
  This objective may include but is not limited to: configuring offline file policies; transparent caching; creating and migrating power policy
• Configure remote connections.
  This objective may include but is not limited to: establishing VPN connections and authentication; enabling a VPN reconnect; advanced security auditing; NAP quarantine remediation; dial-up connections; remote desktop; published apps

Monitoring and Maintaining Systems that Run Windows 7

• Configure updates to Windows 7.
  This objective may include but is not limited to: configuring update settings; determining source of updates; configuring Windows Update policies; reviewing update history; checking for new updates; rolling back updates
• Manage disks.
  This objective may include but is not limited to: managing disk volumes; managing file system fragmentation; RAID; removable device policies
• Monitor systems.
  This objective may include but is not limited to: configuring event logging; filtering event logs; event subscriptions; data collector sets; generating a system diagnostics report
• Configure performance settings.
  This objective may include but is not limited to: configuring page files; configuring hard drive cache; updated drivers; configuring networking performance; configuring power plans; configuring processor scheduling; configuring desktop environment; configuring services and programs to resolve performance issues; mobile computing performance issues; configuring power

Configuring Backup and Recovery Options

• Configure backup.
  This objective may include but is not limited to: creating a system recovery disk; backing up files, folders, or full system; scheduling backups
• Configure system recovery options.
  This objective may include but is not limited to: configuring system restore points; restoring system settings; last known good configuration; complete restore; driver rollback
• Configure file recovery options.
  This objective may include but is not limited to: configuring file restore points; restoring previous versions of files and folders; restoring damaged or deleted files by using shadow copies; restore user profiles