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On this accelerated Microsoft Certified: Dynamics 365 Fundamentals (CRM) course, you’ll gain a broad introduction to the customer engagement capabilities of Dynamics 365 and learn how to implement this into your business.
In just 2 days, you’ll get an introduction to Dynamics 365 Sales including the standard sales business processes and how Sales addresses them. You’ll also build knowledge in:
At the end of this course, you’ll sit Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM), and achieve your Microsoft Certified: Dynamics 365 Fundamentals (CRM) certification. As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to Microsoft Official Curriculum (MOCs), official courseware, learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.
Module 1: Learn the Fundamentals of Dynamics 365 Marketing
Module 2: Learn the Fundamentals of Dynamics 365 Sales
Module 3: Learn the Fundamentals of Dynamics 365 Customer Service
Module 4: Learn the Fundamentals of Dynamics 365 Field Service
Module 5: Learn the Fundamentals of Dynamics 365 Project Operations (CRM)
As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:
Before attending this accelerated course, you should have knowledge in:
Olemme kouluttaneet kymmenen vuoden aikana yli 134.561 opiskelijaa. Heitä kaikkia on pyydetty arvioimaan pikakurssimme. Tällä hetkellä 94,91% on sitä mieltä, että Firebrand on ylittänyt heidän odotuksensa:
"Great trainers and facilities, and being away from work & family really helps you focus on the material."
R.C.M., PGI - Protection Group International Ltd.. (22/4/2024 (Maanantai) - 27/4/2024 (Lauantai))
"Excellent training. Material and instructor very good. Good facilities. Preferred method of learning moving forward."
J.B.. (22/4/2024 (Maanantai) - 27/4/2024 (Lauantai))
"The in-person training is always effective. I have never done certification before I have around 20+ yrs of exp and I did my first one with Firebrand. The only reason I passed the exam due to focused time and no distraction."
Arul Jayaraman, Yayati consulting ltd. (22/4/2024 (Maanantai) - 27/4/2024 (Lauantai))
"The course was very interesting and interactive."
Matthew Clulee, Venture Systems Group. (23/4/2024 (Tiistai) - 26/4/2024 (Perjantai))
"A good training course, with experienced and knowledgeable instructor, reacting to skills and experience level of the class students."
Mike Hilton, WWF-UK. (22/4/2024 (Maanantai) - 24/4/2024 (Keskiviikko))
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26/8/2024 (Maanantai) |
27/8/2024 (Tiistai) |
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10/2/2025 (Maanantai) |
11/2/2025 (Tiistai) |
Rajoitettu määrä paikkoja |
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24/3/2025 (Maanantai) |
25/3/2025 (Tiistai) |
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Maanlaajuinen |
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5/5/2025 (Maanantai) |
6/5/2025 (Tiistai) |
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Maanlaajuinen |
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16/6/2025 (Maanantai) |
17/6/2025 (Tiistai) |
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