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This accelerated ITIL 4 Practitioner: Service Level Management certification is for IT professionals who want to prove and validate their skills in this specific practice area. Upon completion of this course, you will be able to demonstrate your understanding and application of the key concepts, principles, value and challenges of the practice at both strategic and operational levels, maximising value of the Service Level Management practice in their everyday work.
As part of this course you will learn the key concepts of the practice. The processes of the practice. The roles and competences of the practice. How information and technology support and enable the practice. The role of partners and suppliers in the practice. How the ITIL® capability model can be used to develop the practice. The recommendations for the practice success.
In just 2 days, you’ll also learn how to:
At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL 4 Practitioner: Service Level Management certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.
This course is ideal for:
At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Your accelerated course includes:
Before attending this accelerated course, you should have:
We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
If you have any doubts as to whether you meet the pre-requisites please call 09 - 31 587 431 and speak to one of our enrolment consultants, who can help you with a training plan.
We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,77% have said Firebrand exceeded their expectations:
"Good, calm environment that gives one confidence. My instructor was very helpful and a clear communicator."
J.S., BPP. (20/3/2024 (Wednesday) to 22/3/2024 (Friday))
"This course was an intense experience and the trainer was brilliant at preparing us for the exams!"
Bob Davies, Royal Cornwall Hospitals NHS Trust. (22/3/2024 (Friday) to 24/3/2024 (Sunday))
"Absolutely amazing learning experience, fast paced and very thorough training, My trainer was very professional, supportive and approachable, he kept the classes informative and fun and was happy to support and help out with any questions, would highly recommend the Prince2 training with Firebrand"
Nicola Thornton, Firebrand. (20/3/2024 (Wednesday) to 22/3/2024 (Friday))
"Very good course, well structured and presented, slightly fast but good nonetheless."
J.M., MOD. (18/3/2024 (Monday) to 20/3/2024 (Wednesday))
"Training very well delivered and explained."
Jonathan Purvey, Jacobs. (18/3/2024 (Monday) to 20/3/2024 (Wednesday))
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27/5/2024 (Monday) |
28/5/2024 (Tuesday) |
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30/9/2024 (Monday) |
1/10/2024 (Tuesday) |
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11/11/2024 (Monday) |
12/11/2024 (Tuesday) |
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3/2/2025 (Monday) |
4/2/2025 (Tuesday) |
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17/3/2025 (Monday) |
18/3/2025 (Tuesday) |
Open |
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