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Get ISO 20000 Lead Auditor certified 40% faster than traditional training, on this official PECB (Professional Evaluation and Certification Board) course.
In just three days, you’ll learn how to manage a team of auditors by applying widely-recognised audit principles, procedures and techniques. Prove you have the knowledge needed to audit an IT Service Management System (ITSMS) based on the ISO 20000 standard.
You'll learn:
Master audit techniques and get ISO 20000 trained in only 3-days. Prove you can conduct an audit efficiently by learning how to manage audit teams, communicate with customers and provide effective conflict resolutions.
This course has been developed in-line with:
As of March 2023, PECB have partnered with Credly to offer you the chance of earning a digital badge upon completing your certification.
You'll get one year’s free membership of PECB (Professional Evaluation and Certification Board) - which usually costs around £300. You can also apply for the following certifications, depending on your level of experience:
You'll sit the following exam during the course:
Your accelerated course includes:
We recommend that you have basic knowledge of ISO 20000, or some knowledge of IT Service Management concepts.
We interview all applicants for the course on their technical background, degrees and certifications held, and general suitability. If you get through this screening process, it means you stand a great chance of passing.
Firebrand Training is an immersive training environment. You must be committed to the course. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
If you have any doubts as to whether you meet the pre-requisites please call 09 - 31 587 431 and speak to one of our enrolment consultants, who can help you with a training plan.
We've currently trained 134.561 students in 12 years. We asked them all to review our Accelerated Learning. Currently,
95,77% have said Firebrand exceeded their expectations:
"Returning student, and happy to have successfully completed another course with Firebrand!"
Anonymous. (1/5/2024 (Wednesday) to 3/5/2024 (Friday))
"Returning student, and happy to have successfully completed another course with Firebrand!"
Anonymous. (1/5/2024 (Wednesday) to 3/5/2024 (Friday))
"Good course and the trainer was excellent. The training facilities are brilliant."
Kamran Jehangir, Eseye UK ltd. (1/5/2024 (Wednesday) to 3/5/2024 (Friday))
"Good course and the trainer was excellent. The training facilities are brilliant."
Kamran Jehangir, Eseye UK ltd. (1/5/2024 (Wednesday) to 3/5/2024 (Friday))
"Good instructor and facilities."
Anonymous. (1/5/2024 (Wednesday) to 3/5/2024 (Friday))
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27/5/2024 (Monday) |
29/5/2024 (Wednesday) |
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30/9/2024 (Monday) |
2/10/2024 (Wednesday) |
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11/11/2024 (Monday) |
13/11/2024 (Wednesday) |
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3/2/2025 (Monday) |
5/2/2025 (Wednesday) |
Open |
Nationwide |
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17/3/2025 (Monday) |
19/3/2025 (Wednesday) |
Open |
Nationwide |
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