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Cisco - Certified Specialist – Collaboration Applications Implementation | 300-810 CLICA

Duration:

Only 4 Days

Method:

Classroom / Online / Hybrid

Next date:

24/6/2024 (Monday)

Overview

On this accelerated Cisco Certified Specialist - Collaboration Applications Implementation course, you’ll build knowledge on how to streamline communication procedures, strengthen compliance measures and enhance your communication systems and devices, building your business' internal growth and productivity.

In just 4 days, you learn how to utilise Cisco’s collaboration platforms Single Sign-On (SSO), Cisco Unified IM and Presence, Cisco Unity Connection and Cisco Unity Express. You’ll also learn how to:

Configure and troubleshoot Cisco Unity Express, Cisco Unity Connection and Cisco Unity Connection call handlers
Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence server
Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence

At the end of your course, you’ll sit exam 300-810 CLICA and get your Cisco Certified Specialist – Collaboration Applications Implementation certification. You’ll get access to official courseware and learn from certified instructors as Firebrand are a Cisco Learning Partner.

Train through Firebrand’s Lecture | Lab | Review methodology and you’ll learn at twice the speed in a distraction-free environment.

Audience

If you’re a collaboration engineer or a collaboration administrator, this course is ideal for you.

Next step: CCNP Collaboration

Once you’ve passed exam 300-810 CLICA, you’ll be halfway to achieving the CCNP Collaboration certification. Next, achieve the Cisco Certified Specialist - Collaboration Core certification and get your CCNP Collaboration.

See prices now to find out how much you could save when you train at twice the speed.

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Benefits

Seven reasons why you should sit your course with Firebrand Training

Two options of training. Choose between residential classroom-based, or online courses
You'll be certified fast. With us, you’ll be trained in record time
Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

* For residential training only. Doesn't apply for online courses
** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

Free Practice Test

Curriculum

Implementing Cisco Collaboration Applications (CLICA) v1.0

Module 1: Configuring and Troubleshooting Cisco Unity Connection Integration
Module 2: Configuring and Troubleshooting Cisco Unity Connection Call Handlers
Module 3: Troubleshooting Cisco Unity Connection
Module 4: Configuring and Troubleshooting Cisco Unity Express
Module 5: Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
Module 6: Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
Module 7: Customising Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
Module 8: Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
Module 9: Troubleshooting Cisco Unified Communications Manager IM and Presence Service
Module 10: Integrating Cisco Unified Attendant Console Advanced
Module 11: Implementing Call Recording and Monitoring

Lab outline

Module 1: Integrate and Set Up Cisco Unity Connection
Module 2: Configure Cisco Unity Connection Call Handlers
Module 3: Implement Toll Fraud Prevention
Module 4: Troubleshoot Cisco Unity Connection Call Handlers
Module 5: Troubleshoot Cisco Unity Connection
Module 6: Configure Cisco Unity Express
Module 7: Troubleshoot Cisco Unity Express
Module 8: Configure Cisco Unified Communications Manager IM and Presence High Availability
Module 9: Implement Cisco Jabber
Module 10: Configure Centralised Cisco Unified Communications Manager IM and Presence
Module 11: Configure Cisco Unified Communications Manager IM and Presence Service Functionality
Module 12: Enable Message Archiving and Chat Rooms
Module 13: Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
Module 14: Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
Module 15: Troubleshoot Cisco Unified Communications Manager IM and Presence Service
Module 16: Integrate Cisco Unified Attendant Console Advanced
Module 17: Implement Call Recording and Monitoring Using a Switched Port Analyser (SPAN)-based Solution
Module 18: Implement Cisco Unified Communications Manager Call Recording and Monitoring

Exam Track

As part of your accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

300-810 Implementing Cisco Collaboration Applications (CLICA)

Exam code: 300-810 CLICA
Duration: 90 minutes
Languages: English
Domains:

Single Sign-On (SSO) for Collaboration Applications (15%)
Cisco Unified IM and Presence (30%)
Cisco Unity Connection and Cisco Unity Express (30%)
Application Clients (25%)

These domains are general guidelines for the content likely to be included in the exam. As Cisco continues to develop this certification, other related topics may also appear.

What's Included

Your accelerated course includes:

Accommodation *
Meals, unlimited snacks, beverages, tea and coffee *
On-site exams **
Exam vouchers **
Practice tests **
Certification Guarantee ***
Courseware
Up-to 12 hours of instructor-led training each day
24-hour lab access
Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have knowledge and skills in:

Networking technologies
Voice and video
Cisco Unified Communications Manager experience including single-site dial plan, single Public Switched Telephone Network (PSTN) gateway and Session Initiation Protocol (SIP) trunks

Alternatively, the following courses and exams fulfil the prerequisites:

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
Understanding Cisco Collaboration Foundations (CLFNDU)

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.41% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Really enjoyed the course. It was thoroughly taught and in depth. Made sure there was plenty of opportunities to ask questions and then spent time explaining the answers to the questions making sure everyone understood the content both online and in person."
Anonymous. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"Easy to connect and follow on distance. Almost feels like I'm in the classroom. The camera and the sharing screen interacts very well. No matter the exam result. Thank you tutor!"
IG. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"Great teacher, very knowledgeable in all areas of Networking, his way of instructing is truly unique, explaining things in great details to the enth degree is what you need on a course like the and the tutor exceeded expectations, I would definitely recommend the Firebrand CCNA training to any of my fellow IT colleagues."
Cameron Tonkin, Semperian. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"The organisation of the course was very professional. The course was well delivered, and included detailed explanation of all topics."
CF. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

"Patient, knowledgeable, humorous and great instructor. It's a long course, but he made it much more manageable with regular breaks, a mix of slides and whiteboards, and real-world examples and analogies."
JP. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

Course Dates

Start	Finish	Status	Location
19/2/2024 (Monday)	22/2/2024 (Thursday)	Finished - Leave feedback	-
24/6/2024 (Monday)	27/6/2024 (Thursday)	Wait list	Nationwide
5/8/2024 (Monday)	8/8/2024 (Thursday)	Limited availability	Nationwide
16/9/2024 (Monday)	19/9/2024 (Thursday)	Open	Nationwide
28/10/2024 (Monday)	31/10/2024 (Thursday)	Open	Nationwide
9/12/2024 (Monday)	12/12/2024 (Thursday)	Open	Nationwide