ITIL® 4 Specialist: Acquiring & Managing Cloud Services

The ITIL® 4 Specialist: Acquiring & Managing Cloud Services certification course provides IT professionals with the knowledge and tools to effectively acquire, integrate, and manage cloud services in alignment with organizational goals. This course focuses on the critical aspects of cloud service lifecycle management, including procurement, implementation, governance, and optimization.

Participants will explore how cloud services enable digital transformation, support business agility, and drive value creation. The course also emphasizes effective stakeholder management, risk mitigation, and alignment of cloud strategies with ITIL® 4 principles to deliver reliable and cost-effective cloud services.

As part of the ITIL® 4 framework, this course is ideal for organizations and professionals looking to leverage cloud technologies while maintaining control over costs, compliance, and service quality.

In just 2 days, you’ll also learn how to:

• Understand the role of cloud services in modern IT and digital strategies.
• Develop and implement effective cloud acquisition and management strategies.
• Navigate the lifecycle of cloud services, from procurement to retirement.
• Optimize cloud service usage to balance cost, performance, and value.
• Mitigate risks related to compliance, security, and data governance in the cloud.
• Align cloud service management practices with ITIL® 4 concepts and principles.

This course equips participants to maximize the benefits of cloud services while maintaining robust governance and operational efficiency.

Why choose Firebrand?

• Accelerated certification process – Get certified in just 2 days.
• Access to expert instructors with real-world experience.
• A hands-on, immersive learning environment for maximum retention.
• Flexible learning options and dedicated support.

At the end of this intensive course, you will sit for the PeopleCert ITIL® 4 Specialist: Acquiring & Managing Cloud Services certification exam and, upon passing, obtain your certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is ideal for:

• IT professionals responsible for managing cloud service procurement and integration.
• Service managers and IT operations teams overseeing cloud service delivery.
• IT leaders driving digital transformation and cloud adoption strategies.
• Cloud architects and administrators involved in optimizing cloud usage and performance.
• Risk and compliance professionals managing cloud-related governance and security.
• Individuals pursuing advanced ITIL® 4 certifications or seeking expertise in cloud services.

ITIL® and The Swirl logo™ are registered trademarks of PeopleCert Group, used under permission of PeopleCert Limited. All rights reserved.

• Module 1: Understanding Cloud Services and Their Role in Digital Transformation
• Module 2: The Cloud Service Acquisition Lifecycle
• Module 3: Governance, Risk, and Compliance in Cloud Service Management
• Module 4: Optimizing Cloud Costs and Performance
• Module 5: Aligning Cloud Service Management with ITIL® 4 Principles
• Module 6: Stakeholder and Vendor Management in the Cloud Ecosystem

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

ITIL® 4 Specialist: Acquiring & Managing Cloud Services Exam

• Duration: 90 minutes
• Format: Multiple choice; Closed book
• Number of questions: 40 questions
• Passing score: 26 out of 40 marks required to pass (65%)

Before attending this accelerated course, you must have successfully completed the ITIL® 4 Foundation certification.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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