ITIL® 4 Specialist: High-velocity IT

The accelerated ITIL® 4 Specialist: High-velocity IT Certification explores the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement. This course will enable traditional practitioners and organizations to update their skills and working methods for the digital era.

This course also focusses on the characteristics of high velocity organisations and demonstrates how ITIL’s operating model, principles and operational practices can be used for digital delivery, from optimisation to radical transformation.

The course will help you to: converge business and IT goals recognize and manage complex adaptive systems bridge the development and operations gap improve performance with Lean, Agile, and DevOps increase the speed and quality of services invest in digital tools and techniques to create value.

In just 2 days, you’ll learn to understand the rapid nature of the digital enterprise and how to co-create resilient and valuable digital services at speed. You’ll also learn how to:

• Understand the benefits of a less centralised approach to IT service delivery
• Optimise end-user services and make the right investments for your organisation using the latest digital technology and design thinking
• Balance working with complex, adaptive systems enabled with flexible practices that adapt to changing environments
• Demonstrate how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals
• Utilise new ways of working and approaches to enable small incremental steps to improve services to co-create increased value

At the end of this course, you’ll sit the PeopleCert (Axelos) exam, and achieve your ITIL® 4 Specialist: High-velocity IT Certification certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get certified at twice the speed of the traditional training and get access to courseware, learn from certified instructors, and train in a distraction-free environment.

ITIL® is a registered trade-mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Audience

This course is ideal for:

• IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.
• Service Designer; Release Manager; Cloud Architect; DevOps Engineer; Software Developer; Automation Specialist; Test Engineer; Scrum Master; Business Transformation Manager; Applications Engineer; Cloud Software and Network Engineer; IT Operations Manager

• Module 1: Course Intro and ITIL 4 Overview
• Module 2: High-velocity concepts
• Module 3: Digital Product lifecycle
• Module 4: High-velocity IT culture
• Module 5: High-velocity IT Techniques - Valuable investments
• Module 6: High-velocity IT Techniques - Fast Development
• Module 7: High-velocity IT Techniques - Resilient Operations
• Module 8: High-velocity IT Techniques - Co-created value and Assured conformance
• Module 9: High-velocity IT Summary

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

AXELOS ITIL® 4 Specialist: High-velocity IT Certification exam

• Duration: 90 minutes
• Format: Multiple choice
• Number of questions: Closed book
• Passing score: 28 out of 40 marks required to pass (70%)

Before attending this accelerated course, you should have:

• An ITIL 4 Foundation certificate, or have attended and passed ITIL 4 Managing Professional Transition.

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up-to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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