Microsoft - MCSE: Enterprise Devices and Apps

Get MCSE: Enterprise Devices and Apps certified 50% faster than traditional training. On this accelerated six day course you’ll get the skills you need to manage devices in a modern bring-your-own-device (BYOD) enterprise.

Microsoft has introduced this MCSE to support the expanding use of BYOD within organisations. IT administrators are now expected to provide expert support for applications and devices; this certification proves you have the knowledge to do just that.

Become an Enterprise & Apps expert

Firebrand is an official Microsoft Learning Partner – you’ll get hands-on labs, study Microsoft Official Curriculum and learn the following topics:

• Implement the Operating System Deployment (OSD) infrastructure
• Create and maintain desktop images
• Deploy and manage virtual applications and mobile devices
• Plan and implement software

On this all-inclusive course you’ll qualify for a career path which can range from desktop support technician to enterprise management.

Upgrade your MCSA! This MCSE follows on from the MCSA: Windows 8.1 and MCSA: Windows Server 2012 certifications.

MOC 20695 - Deploying Windows Desktops and Enterprise Applications

Module 1: Assessing the network environment for supporting operating system and application deployment

This module examines how you can create a deployment strategy by using life-cycle information, deployment tools and technologies, and licensing and activation information. It also explains how to plan and effectively perform preparation tasks for deploying Windows 10 client operating systems.

Lessons

• Overview of the enterprise desktop life cycle
• Assessing readiness for a desktop deployment by using Configuration Manager
• Assessing deployment readiness by using MAP

Lab:

Assessing the network environment for supporting operating system and application deployment

• Collecting hardware and application inventory by using Configuration Manager
• Using MAP to determine infrastructure readiness

After completing this module, students will be able to:

• Describe the enterprise desktop life cycle.
• Assess an environment’s readiness for a desktop deployment by using Configuration Manager.
• Assess an environment’s deployment readiness by using MAP.

Module 2: Determining operating system deployment strategies

This module describes the tools and strategies that are available to help you perform a successful operating system deployment. It also explains how to identify the most appropriate operating system deployment strategy for your environment, based upon organisational requirements.

Lessons

• Understanding tools and strategies you can use for operating system deployment
• Using the High Touch with Retail Media deployment strategy
• Using the High Touch with a Standard Image deployment strategy
• Using a lite touch deployment strategy
• Using a zero touch deployment strategy
• Alternative deployment strategies for Windows desktops

Lab:

Determining operating system deployment strategies

• Identifying operating system deployment strategies for a small network
• Identifying operating system deployment strategies for a medium-sized network
• Identifying operating system deployment strategies for an enterprise network
• Installing the Windows ADK

After completing this module, students will be able to:

• Describe the tools and strategies that are available for an effective operating system deployment
• Deploy operating systems by using the High Touch with Retail Media strategy.
• Deploy operating systems by using the High Touch with a Standard Image strategy.
• Deploy operating systems by using the lite touch strategy.
• Deploy operating systems by using the zero touch strategy.
• Describe alternative deployment strategies for Windows desktops.

Module 3: Assessing application compatibility:

This module describes the process for addressing common application compatibility issues that you might experience during a new operating system deployment. The module also explains how to use the ACT to help inventory, analyse, and mitigate application compatibility issues.

Lessons

• Diagnosing application compatibility issues
• Mitigating application compatibility issues
• Using ACT to address application compatibility issues

Lab:

Assessing application compatibility

• analysing applications for potential compatibility issues
• Mitigating application compatibility issues

After completing this module, students will be able to:

• Describe how to diagnose application compatibility issues.
• Explain the solutions available for mitigating application compatibility issues.
• Resolve application compatibility issues with the ACT.

Module 4: Planning and implementing user state migration

This module introduces user state migration, and the tools and methods that are useful in the planning and implementation of a user state migration in the Windows software environment

Lessons

• Overview of user state migration
• Overview of USMT 10.0
• Planning user state migration
• Migrating user state by using USMT

Lab:

Planning and implementing user state migration

• Planning for user state migration
• Creating and customising USMT XML files
• Capturing and restoring a user state by using the USMT

After completing this module, students will be able to:

• Describe user state migration.
• Identify the features of USMT 5.0.
• Plan user state migration.
• Migrate user state by using the USMT.

Module 5: Determining an image management strategy

This module provides the information that you need to manage images to support operating system and application deployments. Specifically, the module describes the image formats and strategies for managing images.

Lessons

• Overview of the Windows image file format
• Overview of image management

Lab:

Determining an image management strategy

• Assessing business requirements to support an image management strategy

After completing this module, students will be able to:

• Describe the purpose and benefits of the Windows image file format.
• Determine image management.

Module 6: Preparing for deployments by using the Windows ADK

This module describes how Windows Setup installs the Windows operating system. It explains how to use the tools in the Windows ADK to prepare for and support automated deployment strategies. It also explains how to use the Windows Preinstallation Environment (Windows PE) to prepare boot images.

Lessons

• Overview of the Windows setup and installation process
• Preparing boot images by using Windows PE
• Using Windows SIM and Sysprep to automate and prepare an image installation
• Capturing and servicing a reference image using DISM
• Using the Windows ICD

Lab:

Preparing the imaging and Windows PE environment

• Configuring a custom Windows PE environment

Lab:

Building a reference image by using Windows SIM and Sysprep

• Building custom answer files by using Windows SIM
• Installing a reference computer by using a custom answer file
• customising your image in audit mode, and preserving the profile changes by using Sysprep

Lab:

Capturing and servicing a reference image

• Capturing a reference system image

Lab:

Using the Windows ICD

• Create a provisioning package
• Create a Windows 10 deployment package

After completing this module, students will be able to:

• Describe the Windows installation process.
• Describe how to use and customise Windows PE.
• Use Windows System Image Manager (SIM) and Sysprep to automate and prepare images.
• Capture and service a reference image.

Module 7: Supporting PXE-initiated and multicast operating system deployments

This module introduces the architecture of network boot, Pre-Boot EXecution Environment (PXE)-initiated operating system deployments, multicasting operating system delivery, and the Windows Deployment Services (Windows DS) functionality in Windows Server 2012 R2.

Lessons

• Overview of PXE-initiated and multicast operating system deployments
• Installing and configuring the Windows DS environment

Lab:

Configuring Windows DS to support PXE and multicast operating system deployments

• Planning the Windows DS environment
• Installing and configuring the Windows DS server role

After completing this module, students will be able to:

• Identify solutions to support PXE-initiated and multicast solutions when performing operating system deployment tasks.
• Install and configure the Windows DS environment.

Module 8: Implementing operating system deployment by using the MDT

This module describes the components of the MDT, and how you can configure an operating system deployment strategy by using the MDT.

Lessons

• Planning for the MDT environment
• Implementing MDT 2013 Update 2
• Integrating Windows DS with MDT

Lab:

Operating system deployment using the MDT

• Planning for the MDT environment
• Installing MDT 2013 Update 2, and addressing MDT prerequisites
• Creating and configuring the deployment share
• Deploying and capturing a reference operating system image

After completing this module, students will be able to:

• Describe the MDT components and process for a lite-touch deployment strategy.
• Install and configure the MDT environment.
• Describe how you configure Windows DS to integrate with MDT 2013 Update 2.

Module 9: Managing operating system deployment

This module provides an overview of operating system deployments, and explains how to use Configuration Manager to configure an operating system deployment strategy.

Lessons

• Overview of operating system deployment
• Preparing a site for operating system deployment
• Deploying an operating system

Lab:

Preparing the site for operating system deployment

• Managing the site system roles used to support operating system deployment
• Managing packages to support operating system deployment

Lab:

Deploying operating system images for bare-metal installations

• Preparing the operating system image
• Creating a task sequence to deploy an image
• Deploying an image

After completing this module, students will be able to:

• Describe the terminology, components, and scenarios used to deploy operating systems by using Configuration Manager.
• Describe how to prepare a site for operating system deployment.
• Describe the process used to deploy an operating system image.

Module 10: Integrating MDT and Configuration Manager for operating system deployment

This module explains how to integrate the MDT with Configuration Manager to support operating system deployment procedures. It also describes the benefits of integrating the MDT with Configuration Manager.

Lessons

• Integrating deployment tools with Configuration Manager
• Integrating MDT with Configuration Manager

Lab:

Integrating MDT and Configuration Manager for operating system deployment

• Integrating MDT and Configuration Manager
• Creating an MDT boot image
• Creating and deploying an MDT task sequence by using Configuration Manager

Lab:

Configuring UDI

• Creating a UDI task sequence
• Deploying Windows 10 by using a UDI task sequence

After completing this module, students will be able to:

• Integrate deployment tools with Configuration Manager.
• Integrate MDT with Configuration Manager.

Module 11: Activating clients and managing additional configuration settings

This module describes volume license activation solutions. It also explains how to implement volume license activation and configuration settings for client computers.

Lessons

• Solutions for volume license activation
• Determining additional client configuration settings

Lab:

Configuring additional settings for computer clients

• Planning for Windows 10 customisation
• Creating a common Windows Start menu and custom power plan
• Creating a client preferences GPO

After completing this module, students will be able to:

• Explain the solutions for volume license activation.
• Configure additional settings for client computers.

Module 12: Deploying Office 2016

This module explains how to customise and deploy Microsoft Office 2016 to deploy Office 2016 by using Office 365, and manage Office 2016 settings.

Lessons

• Methods for deploying Microsoft Office 2016 editions
• customising Office deployments
• Deploy Office 2016 by using Office 365
• Managing Office settings
• Introducing Windows Store for Business
• Distributing apps by using Windows Store for Business

Lab:

Deploying Microsoft Office 2016 by using the Office customisation Tool

• Using the Microsoft Office customisation Tool (OCT) to customise a Microsoft Office 2016 deploymen
• Deploying a customised version of Office 2016

After completing this module, students will be able to:

• Identify the editions of, and deployment methods for, Office 2016.
• customise an Office 2016 deployment.
• Deploy Office 2016 by using Office 365.
• Manage Office 2016 settings after deployment.
• Provide an overview of the Windows Store for Business.
• Describe the methods you can use to deploy apps by using the Windows Store for Business.

Administering System Center Configuration Manager and Intune

Module 1: Managing computers and mobile devices in the enterprise

This module describes the features that Configuration Manager and Intune include, and it details how you can use these solutions to manage PCs and mobile devices in an enterprise environment.

Lessons

• Overview of systems management by using enterprise-management solutions
• Overview of the Configuration Manager architecture
• Overview of the Configuration Manager administrative tools
• Tools for monitoring and troubleshooting a Configuration Manager site
• Introduction to queries and reports

Lab:

Exploring the Configuration Manager tools

• Searching in the Configuration Manager console
• Using Windows PowerShell with Configuration Manager
• Using Configuration Manager Service Manager to manage components
• Monitoring site and component status
• Reviewing log files by using the Configuration Manager Trace tool

Lab:

Creating queries, and configuring Reporting Services

• Creating data queries
• Creating subselect queries
• Configuring a Reporting Services point
• Creating a report by using Report Builder

After completing this module, students will be able to:

• Explain how to use Configuration Manager to address the challenges of managing systems and users in today’s enterprise.
• Describe the Configuration Manager architecture.
• Describe the management tools that you use to perform administrative functions for Configuration Manager.
• Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
• Describe the Configuration Manager queries and reports.

Module 2: Preparing the management infrastructure to support PCs and mobile devices

This module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery. Additionally it describes how Configuration Manager interacts with the Microsoft Exchange Server environment to discover and manage mobile devices.

Lessons

• Configuring site boundaries and boundary groups
• Configuring resource discovery
• Configuring the Exchange Server Connector for mobile-device management
• Configuring user and device collections

Lab:

Configuring boundaries and resource discovery

• Configuring boundaries and boundary groups
• Configuring Active Directory discovery methods

Lab:

Configuring user and device collections

• Creating a device collection
• Creating a user collection
• Configuring a maintenance window

After completing this module, students will be able to:

• Configure boundaries and boundary groups.
• Configure resource discovery.
• Configure the Exchange Server connector.
• Configure the Microsoft Intune connector for mobile device management.
• Configure user and device collections.

Module 3: Deploying and managing clients

This module explains the supported operating systems and devices, the software requirements, and the different methods for installing the Configuration Manager client. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure the client settings to perform routine management tasks.

Lessons

• Overview of the Configuration Manager client
• Deploying the Configuration Manager client
• Configuring and monitoring client status
• Managing client settings in Configuration Manager

Lab:

Deploying the Microsoft System Center Configuration Manager client software

• Preparing the site for client Installation
• Deploying the Configuration Manager client software by using client push installation

Lab:

Configuring and monitoring client status

• Configuring and monitoring client health status

Lab:

Managing Client Settings

• Configuring client settings

After completing this module, students will be able to:

• Describe the requirements and considerations for installing the Configuration Manager client software.
• Deploy the Configuration Manager client software.
• Configure and monitor client status.
• Manage client settings.

Module 4: Managing inventory for PCs and applications

This module describes the inventory collection process. Additionally, it details how to configure, manage, and monitor hardware and software inventory, and use the Asset Intelligence and software metering features.

Lessons

• Overview of inventory collection
• Configuring hardware and software inventory
• Managing inventory collection
• Configuring software metering
• Configuring and managing Asset Intelligence

Lab:

Configuring and managing inventory collection

• Configuring and managing hardware inventory

Lab:

Configuring software metering

• Configuring software metering

Lab:

Configuring and managing Asset Intelligence

• Preparing the site for Asset Intelligence
• Configuring Asset Intelligence
• Monitoring license agreements by using Asset Intelligence
• Viewing Asset Intelligence reports

After completing this module, students will be able to:

• Describe inventory collection.
• Configure and collect hardware and software inventory.
• Manage inventory collection.
• Configure software metering.
• Configure Asset Intelligence.

Module 5: Distributing and managing content used for deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content that is used for deployments.

Lessons

• Preparing the infrastructure for content management
• Distributing and managing content on distribution points

Lab:

Distributing and managing content for deployments

• Installing a new distribution point
• Managing content distribution

After completing this module, students will be able to:

• Prepare the infrastructure for content management.
• Distribute and manage content on distribution points.

Module 6: Deploying and managing applications

This module explains describes the methods for creating, deploying, and managing applications with Configuration Manager. Also it explains how to use the Software Center and the Application Catalog to install available applications and manage deployments on unconventional applications. In addition, it describes how to install Windows 10 apps and virtualised applications.

Lessons

• Overview of application management
• Creating applications
• Deploying applications
• Managing applications
• Deploying virtual applications by using System Center Configuration Manager (optional)
• Deploying and managing Windows Store apps

Lab:

Creating and deploying applications

• Installing and configuring the Application Catalog roles
• Creating applications with requirements
• Deploying applications

Lab:

Managing application supersedence and removal

• Managing application supersedence
• Uninstalling the Excel Viewer application

Lab:

Deploying virtual applications by using Configuration Manager (Optional)

• Configuring support for Microsoft Application Virtualisation (App-V)
• Deploying virtual applications

Lab:

Using Configuration Manager to deploy Windows Store apps

• Configuring support for sideloading Windows Store apps
• Configuring a Windows Store app
• Deploying Windows 10 apps to users

After completing this module, students will be able to:

• Describe the application management features of Configuration Manager.
• Create applications.Deploy applications.
• Manage applications.
• Configure and deploy virtual applications.
• Configure and deploy Windows Store apps.

Module 7: Maintaining software updates for managed PCs.

This module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring software updates to your Configuration Manager clients.

Lessons

• The software updates process
• Preparing a Configuration Manager site for software updates
• Managing software updates
• Configuring automatic deployment rules
• Monitoring and troubleshooting software updates

Lab:

Configuring the site for software updates

• Configuring and synchronising the software-update point

Lab:

Deploying and managing software updates

• Determining software-update compliance
• Deploying software updates to clients
• Configuring automatic deployment rules

After completing this module, students will be able to:

• Describe how the software updates feature integrates with Configuration Manager.
• Prepare the Configuration Manager site for software updates.
• Manage the evaluation and deployment of software updates.
• Configure automatic deployment rules.
• Monitor and troubleshoot software updates.

Module 8: Implementing Endpoint Protection for managed PCs.

This module explains how to use Configuration Manager to implement Endpoint Protection.

Lessons

• Overview of Endpoint Protection in Configuration Manager
• Configuring, deploying, and monitoring Endpoint Protection policies

Lab:

Implementing Microsoft System Center Endpoint Protection

• Configuring the System Center Endpoint Protection point and client settings
• Configuring and deploying Endpoint Protection policies
• Monitoring Endpoint Protection

After completing this module, students will be able to:

• Configure Endpoint Protection to detect and remediate malware and security vulnerabilities.
• Configure, deploy, and manage Endpoint Protection policies.

Module 9: Managing compliance and secure data access

This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.

Lessons

• Overview of compliance settings
• Configuring compliance settings
• Viewing compliance results
• Managing resource and data access

Lab:

Managing compliance settings

• Managing configuration items and baselines
• Viewing compliance settings and reports
• Configuring remediation in compliance settings
• Using compliance information to create collections

After completing this module, students will be able to:

• Describe compliance settings features.
• Configure compliance settings.
• View compliance results.
• Manage resource and data access.

Module 10: Managing operating-system deployments

This module explains how to use Configuration Manager to create a strategy for operating-system deployments.

Lessons

• An overview of operating-system deployment
• Preparing a site for operating-system deployment
• Deploying an operating-system

Lab:

Preparing a site for operating-system deployment

• Managing the site system roles used to support operating-system deployment
• Managing packages to support operating-system deployment

Lab:

Deploying operating-system images for bare-metal installations

• Preparing the operating-system image
• Creating a task sequence to deploy an image
• Deploying an image

After completing this module, students will be able to:

• Describe the terminology, components, and scenarios used to deploy operating systems by using System Center Configuration Manager.
• Describe how to prepare a site for operating system deployment.
• Describe the process used to deploy an operating system image.

Module 11: Mobile device management using Configuration Manager and Microsoft Intune

This module explains how to manage mobile devices by using Configuration Manager and Intune.

Lessons

• Overview of mobile-device management
• Managing mobile devices with on-premises infrastructure
• Managing mobile devices by using Configuration Manager and Intune
• Managing settings and protecting data on mobile devices
• Deploying applications to mobile devices

Lab:

Managing mobile devices with on-premises infrastructure

• Preparing Configuration Manager prerequisites for on-premises mobile-device management
• Enrolling and configuring a Windows Phone 10 mobile device

After completing this module, students will be able to:

• Describe mobile device management.
• Manage mobile devices with an on-premises infrastructure.
• Manage mobile devices by using Configuration Manager and Intune.
• Manage settings and protecting data on mobile devices.
• Deploy application to mobile devices.

Module 12: Managing and maintaining a Configuration Manager site

This module explains how to use manage and maintain a Configuration Manager site. It describes role-based administration, Remote Tools, and the site maintenance tasks that you can manage by using Configuration Manager. Additionally it explains how to back up and recover a Configuration Manager site system.

Lessons

• Configuring role-based administration
• Configuring remote tools
• Overview of Configuration Manager site maintenance
• Performing backup and recovery of a Configuration Manager site

Lab:

Configuring role-based administration

• Configuring a new scope for Toronto administrators
• Configuring a new administrative user

Lab:

Configuring Remote Tools

• Configuring the Remote Tools client settings and permissions
• Managing desktops by using Remote Control

Lab:

Maintaining a Configuration Manager site

• Configuring maintenance tasks in Configuration Manager
• Configuring the site backupBackup Site Server task
• Recovering a site from a backup

After completing this module, students will be able to:

• Describe role-based administration
• Explain how to use the default security roles.
• Describe security scopes.
• Explain how to add an administrative user to Configuration Manager.
• Explain how to use reports for role-based administration.
• Implement role-based administration.

You'll sit the following exams at the Firebrand Training Centre, covered by your Certification Guarantee:

• Exam 70-695: Deploying Windows Desktops and Enterprise Applications
• Exam 70-696: Administering System Center Configuration Manager and Intune

Included:

• MOC 20695: Deploying Windows Desktops and Enterprise Applications
• MOC 20696: Administering System Center Configuration Manager and Intune

You can meet the prerequisites by attending the following course(s):

• Microsoft MCSA: Windows 8.1
• MCSA: Windows Server 2012

Firebrand also recommend you possess a System Administrator–level knowledge of:

• Networking fundamentals (common networking protocols, hardware, rooting and switching)
• Active Directory Domain Services (AD DS) principles and management fundamentals
• Installation, configuration, and troubleshooting for Windows-based computers

A basic understanding of the following topics is also recommended:

• Basic concepts of Public Key Infrastructure (PKI) security
• Scripting and Windows PowerShell syntax
• Windows Server roles and services
• Management tasks using System Center 2012 R2 Configuration Manager

Seven reasons why you should sit your course with Firebrand Training

• Two options of training. Choose between residential classroom-based, or online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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