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Information Mapping - Certified Professional Program

Duration

Duration:

Only 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

26/9/2022 (Monday)

Overview

Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.

By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:

  • User guides
  • Policy & procedure manuals
  • Customer service guides
  • Systems documentation
  • Standard operating procedures

Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.

During the course, you'll learn how to:

  • Increase Productivity
  • Reduce error & risk
  • Improve customer satisfaction
  • Reduce questions to Supervisors & Customer Support through clear & easy-to-find information

Benefits

Information Mapping will help you improve the following communication skills:

  • Reading speed
  • Learning of new and complicated topics
  • Accuracy
  • The retrieving of required information
  • Time management

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

Curriculum

On the Information Mapping Certified Professional Programme you will learn:

Information Mapping Foundation

  • Reader & writer challenges
  • The research-based principles
  • Blocks & maps
  • The information types
  • FS Pro: supporting software

Mastering Policies, Procedures & Documentation

  • Analysing the content
  • Organising the content
  • Sequencing & structuring the content
  • Presenting the information types
  • Adding context-setting information
  • Developing large deliverables

Exam Track

As part of the course you will sit the Information Mapping Certified Professional exam.

What's Included

Included:

  • Information Mapping Foundation Participant Guide (Handbook)
  • Information Mapping Foundation Quick Reference Card
  • Information Mapping Foundation slide handouts
  • Mastering Policies, Procedures and Documentation Participant Guide (Handbook)
  • Mastering Policies, Procedures and Documentation Quick Reference Card
  • Mastering Policies, Procedures and Documentation slide handouts
  • Mastering Policies, Procedures and Documentation Case Study

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 125505 students and asked them all to review our Accelerated Learning. Currently, 96.59% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"I recommend Firebrand Training Sessions since it is concentrating on the core information and save precious time for attendees."
Anonymous (20/6/2022 (Monday) to 24/6/2022 (Friday))

"I recommend Firebrand Training Sessions since it is concentrating on the core information and save precious time for attendees."
Anonymous (20/6/2022 (Monday) to 24/6/2022 (Friday))

"A great learning experience."
Alan Crowdy, GNS . (5/12/2019 (Thursday) to 7/12/2019 (Saturday))

"Firebrand is providing me with a condensed training always fitting my tight timetable with a high success rate on the certification."
Anonymous (5/12/2019 (Thursday) to 7/12/2019 (Saturday))

"Good training. I have learned very much in a short time."
Frank Lute. (19/11/2018 (Monday) to 21/11/2018 (Wednesday))

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