Microsoft - MCSE: Productivity (Exchange Server 2016/2019)

Duration

Duration:

Only 6 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10.2.2025 (Monday)

Overview

On this accelerated 6-day MCSE: Productivity (Exchange Server 2016/2019) course, you'll learn the skills to install and configure Exchange Server 2016/2019.

You'll be immersed in the curriculum through our unique Lecture | Lab | Review technique, which combines theory with practical, hands-on skills to help you retain information faster.

Your expert Microsoft Certified Trainer will first introduce you to techniques to implement and manage a variety of operations using Exchange Server including:

  • Performing bulk operations using Exchange Management Shell
  • Configuring client connectivity to Exchange Server 2016/2019, and managing Client Access services
  • Backup and disaster recovery for Exchange Server 2016/2019
  • Configuring message transport, hygiene and security options
  • Exchanging Online deployments
  • Monitoring, troubleshooting and securing Exchange Server 2016/2019

On this course, you'll prepare for and sit Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016, covered by your Certification Guarantee. Exam 70-345 is an elective for the MCSE: Productivity certification.

On this course, you'll study content across Exchange Server 2016 and 2019. Regardless of the version you're currently using, you'll benefit from a working knowledge of each.

You'll dive into learning how to configure components such as site resiliency, advanced security, compliance, archiving, and discovery solutions.

If you're responsible for designing and deploying Exchange Server 2016/2019 solutions or looking to become an enterprise-level messaging administrator for Exchange Server 2016/2019, then this course is ideal for you.

Four reasons why you should sit your MCSE Productivity Exchange course with Firebrand Training

  1. You'll be MCSE Productivity Exchange trained and certified faster. Learn more on this 6-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your MCSE Productivity Exchange course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass MCSE Productivity Exchange first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study MCSE Productivity Exchange with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134561 students saving more than one million hours since 2001

Benefits

Firebrand Training deliver accelerated courses as a Microsoft Learning Partner. You‚ll get exclusive benefits including:

  • Expert instruction from a Microsoft Certified Trainer (MCT)
  • Microsoft Official Curriculum (MOC)
  • Official Microsoft Practice Tests
  • Testing at the Firebrand Training centre during the course - walk away certified

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Curriculum

20345-1B: Administering Microsoft Exchange Server 2016/2019

Module 1: Deploying Exchange ServerThis module explains the key features and architecture of Exchange Server. It also explains the prerequisites and requirements for deploying Exchange Server. Additionally, it explains how to use the Exchange admin center and the Exchange management shell to manage Exchange Server.Lessons

  • Overview of Exchange Server
  • Exchange Server architecture
  • Requirements for Exchange Server
  • Deploying Exchange Server Exchange Server
  • Exchange Server Management Tools

Lab : Deploying Exchange Server

  • Evaluating requirements and prerequisites for an Exchange Server 2019 installation
  • Deploying Exchange Server 2019
  • Verifying Exchange Server functionality
  • Installing Exchange Server 2019 on Windows Server Core 2019 (optional)

After completing this module, students will be able to:

  • Describe the key features and functionality of Exchange Server.
  • Describe the Exchange Server architecture.
  • Describe the requirements and options for deploying Exchange Server.
  • Deploy Exchange Server.
  • Describe how to use management tools to manage Exchange Server.

Module 2: Managing Exchange Server 2016 storageThis module explains the features of Exchange Server mailbox databases and the storage options available for Exchange Server. It also explains how to configure Exchange Server mailbox databases and storage.Lessons

  • Exchange Server mailbox databases
  • Exchange Server storage
  • Configuring Exchange Server mailbox databases and storage

Lab : Configuring Exchange Server storage

  • Creating and configuring mailbox databases

After completing this module, students will be able to:

  • Describe the features of Exchange Server mailbox databases.
  • Explain the storage options available for Exchange Server.
  • Configure Exchange Server mailbox databases and storage.

Module 3: Managing recipient objectsThis module explains how to manage the user, shared, resource, public folder, arbitration mailboxes in Exchange Server. It also explains how to manage contacts, mail users, and distribution groups in Exchange Server. Finally, it explains how to configure address lists and email address and address book policies in Exchange Server.Lessons

  • Managing user mailboxes
  • Managing other types of mailboxes
  • Managing other recipients objects
  • Configuring policies and adress lists

Lab : Managing recipient objects

  • Configuring recipient objects
  • Managing public folder mailboxes

Lab : Configuring address lists and policies

  • Managing email address policies
  • Managing address lists and address book policies

After completing this module, students will be able to:

  • Manage user mailboxes in Exchange Server.
  • Manage shared, resource, public folder, and arbitration mailboxes in Exchange Server.
  • Manage contacts, mail users, and distribution groups in Exchange Server.
  • Configure address lists, and email address and address book policies in Exchange Server.

Module 4: Managing recipients and Exchange servers by using Exchange Server cmdletsThis module describes how to manage recipients by using Exchange Server cmdlets. It also explains how to manage Exchange servers by using Exchange Server cmdlets and scripts.Lessons

  • Overview of the Exchange Management Shell
  • Managing Exchange Servers by using Exchange Management Shell cmdlets
  • Managing Exchange servers by using scripts

Lab : Managing Exchange Server and recipient objects by using Exchange Management Shell

  • Using Exchange Management Shell to manage recipients
  • Using Exchange Management Shell to manage Exchange Server

After completing this module, students will be able to:

  • Manage recipients by using Exchange Server cmdlets.
  • Manage Exchange servers by using Exchange Server cmdlets.
  • Manage Exchange servers by using scripts.

Module 5: Implementing client connectivityThis module explains how to configure and manage client access services in Exchange Server. It also explains the client connectivity options for Exchange Server and how to configure Outlook on the web. Additionally, it explains how to configure mobile messaging for Exchange Server.Lessons

  • Configuring client access services
  • Managing client access services
  • Client connectivity in Exchange Server
  • Configuring Outlook on the web
  • Configuring mobile messaging

Lab : Configuring client access services

  • Configuring namespaces for client access
  • Configuring certificates for client access
  • Configuring custom MailTips

Lab : Deploying and configuring client access services on Exchange Server

  • Configuring Exchange Server for Outlook
  • Configuring Outlook on the web
  • Configuring Microsoft Exchange ActiveSync

After completing this module, students will be able to:

  • Configure client access services in Exchange Server.
  • Manage client access services.
  • Describe client connectivity and publishing of Exchange Server services.
  • Configure Outlook on the web.
  • Configure mobile messaging on Exchange Server.

Module 6: Managing high availability in Exchange ServerThis module describes the high availability options for Exchange Server. It also explains how to configure highly available mailbox databases and Client Access services by using load balancing methods.Lessons

  • High availability on Exchange Server
  • Configuring highly available mailbox databases
  • Configuring high availability of Client Access services

Lab : Implementing DAGs

  • Creating and configuring a DAG

Lab : Implementing and testing high availability

  • Deploying a high availability solution for Client Access services
  • Testing the high availability configuration

After completing this module, students will be able to:

  • Describe the high availability in Exchange Server.
  • Configure highly available mailbox databases.
  • Configure high available Client Access services.

Module 7: Implementing disaster recovery for Exchange ServerThis module describes Exchange Server backup and restore features and the details that you need to consider when you create a backup plan.Lessons

  • Implementing Exchange Server backup
  • Implementing Exchange Server recovery

Lab : Backing up Exchange Server data

  • Backing up an Exchange Server mailbox database

Lab : Restoring Exchange Server data

  • Restoring Exchange Server mailbox
  • Restoring a database availability group (DAG) member (optional)

After completing this module, students will be able to:

  • Back up Exchange Server data.
  • Restore Exchange Server data by using the configured backups.

Module 8: Configuring and managing message transportThis module explains messaging transport in Exchange Server. It also explains how to configure message transport in Exchange Server and manage transport rules in Exchange Server.Lessons

  • Overview of message transport
  • Configuring message transport
  • Managing transport rules

Lab : Configuring and managing message transport

  • Configuring message transport
  • Monitoring and verifying message delivery
  • Configuring a disclaimer transport rule
  • Configuring a DLP policy for financial data

After completing this module, students will be able to:

  • Describe messaging transport in Exchange Server.
  • Configure message transport in Exchange Server.
  • Manage transport rules in Exchange Server.

Module 9: Configuring message securityThis module describes how to deploy and manage an Edge Transport server for message security. It also explains how to implement antivirus and antispam solutions for Exchange Server.Lessons

  • Deploying and managing an Edge Transport server for message security
  • Implementing an antivirus solution for Exchange Server
  • Implementing an antispam solution for Exchange Server

Lab : Configuring message security in Exchange Server

  • Configuring and testing EdgeSync
  • Configuring antivirus, antispam and malware protection features

After completing this module, students will be able to:

  • Deploy and manage an Edge Transport server for message security.
  • Implement an antivirus solution for Exchange Server.
  • Implement an antispam solution for Exchange Server.

Module 10: Monitoring and troubleshooting Exchange ServerThis module explains how to configure performance monitoring and troubleshoot issues in Exchange Server.Lessons

  • Monitoring Exchange Server
  • Troubleshooting Exchange Server

Lab : Monitoring and troubleshooting Exchange Server

  • Monitoring Exchange Server
  • Troubleshooting database availability
  • Troubleshooting Client Access servers

After completing this module, students will be able to:

  • Configure performance monitoring in Exchange Server.
  • Troubleshoot issues in Exchange Server.

Module 11: Securing and maintaining Exchange ServerThis module explains how to secure Exchange Server by using role-based access control (RBAC). It also explains how to configure audit logging in Exchange Server and how to maintain and update Exchange Server.Lessons

  • Securing Exchange Server by using RBAC
  • Configuring audit logging in Exchange Server
  • Maintaining Exchange Server

Lab : Securing and maintaining Exchange Server

  • Configuring Exchange Server permissions
  • Configuring audit logging
  • Maintaining Exchange Server

After completing this module, students will be able to:

  • Secure Exchange Server by using RBAC.
  • Configure audit logging in Exchange Server.
  • Maintain and update Exchange Server.

Module 12: Implementing and managing Exchange Online deploymentsThis module explains Exchange Online and Office 365 and how to manage it. It also explains how to implement a migration to Exchange Online.Lessons

  • Overview of Exchange Online and Office 365
  • Managing Exchange Online
  • Implementing the migration to Exchange Online
  • Managing a hybrid environment

Lab : Managing Exchange Online

  • Managing Exchange Online

After completing this module, students will be able to:

  • Provide an overview of Exchange Online and Office 365.
  • Manage Exchange Online.
  • Implement a migration to Exchange Online.

 

20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019

Module 1: Planning Exchange Server deploymentsThis module explains the key features of Exchange Server and explains how to gather business requirements. It also explains how to plan for an Exchange Server deployment and the migration of Unified Messaging to Cloud Voicemail.Lessons

  • New features in Exchange Server 2019
  • Gathering business requirements for an Exchange Server deployment
  • Planning for an Exchange Server deployment
  • Planning the migration of Unified Messaging to Cloud Voicemail

Lab : Planning Exchange Server 2019 deployments

  • Evaluating an existing messaging infrastructure
  • Identifying requirements
  • Discussion: Deployment design for Exchange Server 2019

After completing this module, students will be able to:

  • Describe the new features in Exchange Server 2019.
  • Describe how to gather business requirements for an Exchange Server deployment.
  • Plan an Exchange Server deployment.
  • Plan how to migrate Exchange Server 2016 Unified Messaging (UM) to Cloud Voicemail.

Module 2: Planning and deploying Exchange Server Mailbox servicesThis module explains how to plan and implement Exchange Server hardware, Exchange Server virtualization, Azure integration, and public folders.Lessons

  • Planning Exchange Server hardware requirements
  • Planning Exchange Server for virtualization and Microsoft Azure integration
  • Planning and implementing public folders

Lab : Planning and implementing Exchange Server mailbox servers, databases, and public folders

  • Planning mailbox server configuration and location
  • Planning for mailbox databases
  • Implementing mailbox databases
  • Planning and implementing public folders

After completing this module, students will be able to:

  • Plan and implement Exchange Server hardware.
  • Plan for Exchange Server virtualization and Microsoft Azure integration.
  • Plan and implement public folders.

Module 3: Planning message transportThis module explains how to plan and implement mail routing internally as well as from and to the internet. This module also describes transport-related tasks in the organization.Lessons

  • Designing message routing
  • Designing transport services
  • Designing the message-routing perimeter
  • Designing transport compliance

Lab : Planning message transport

  • Planning for a redundant and secure message transport
  • Planning for transport compliance
  • Implementing transport compliance

After completing this module, students will be able to:

  • Design message routing.
  • Design transport services.
  • Design external message routing.
  • Design and implement transport compliance.

Module 4: Planning and deploying client accessThis module explains how to plan and implement Exchange Server clients, client access, Microsoft Office Online Server, and coexistence of Microsoft SharePoint with Exchange Server. It also explains the design and implementation of external client access.Lessons

  • Planning for Exchange Server clients
  • Planning for client access
  • Planning and implementing Office Online Server
  • Planning and implementing coexistence of SharePoint 2019 with Exchange Server 2019
  • Designing external client access

Lab : Planning and deploying client access solutions

  • Planning and configuring namespaces
  • Planning and configuring client access services options
  • Planning and deploying Office Online Server
  • Planning and implementing reverse proxy

After completing this module, students will be able to:

  • Plan for Exchange Server clients.
  • Plan for client access.
  • Plan and implement Office Online Server.
  • Plan and implement SharePoint and with Exchange Server coexistence.
  • Design external client access.

Module 5: Designing and implementing high availabilityThis module explains how to plan and implement high availability for Exchange Server. It also explains how to plan for load balancing. Finally, it explains how to plan and implement site resilience.Lessons

  • Planning high availability for Exchange Server
  • Planning for load balancing
  • Planning for site resilience

Lab : Designing and implementing high availability

  • Planning high availability and site resilience
  • Creating a site-resilient DAG
  • Validating site resilience
  • Creating a lagged database copy
  • Recovering data from a lagged database copy

After completing this module, students will be able to:

  • Plan high availability for an Exchange Server.
  • Plan for load balancing in an Exchange Server deployment.
  • Plan for site resilience in an Exchange Server deployment.

Module 6: Maintaining Exchange ServerThis module explains how to maintain Exchange Server by using Managed Availability and DSC.Lessons

  • Using Managed Availability to improve high availability
  • Implementing DSC

Lab : Maintaining Exchange Server

  • Using Windows PowerShell to investigate and configure Managed Availability
  • Implementing DSC

After completing this module, students will be able to:

  • Use Managed Availability to improve high availability.
  • Implement DSC.

Module 7: Designing messaging securityThis module explains how to plan for messaging security, and how to design and implement AD RMS and Azure RMS in an Exchange Server organization.Lessons

  • Planning messaging security
  • Designing and implementing AD RMS and Azure RMS

Lab : Designing messaging security

  • Planning messaging security
  • Implementing AD RMS
  • Integrating AD RMS with Exchange Server
  • Creating a message transport rule to protect email

After completing this module, students will be able to:

  • Plan messaging security.
  • Design and implement AD RMS and Azure RMS.

Module 8: Designing and implementing message retention and archivingThis module explains the purpose of archiving and messaging records management. It also explains how to design and implement In-Place archiving and message retention.Lessons

  • Overview of archiving and messaginng records management
  • Designing In-Place Archiving
  • Designing and implementing message retention

Lab : Designing and implementing message retention and archiving

  • Designing message retention and archiving
  • Implementing message retention and archiving

After completing this module, students will be able to:

  • Explain the purpose of archiving and messaging records management.
  • Design and implement In-Place archiving.
  • Design and implement message retention.

Module 9: Designing and implementing messaging complianceThis module explains how to design and implement data loss prevention policies, In-Place Hold, and In-Place eDiscovery.Lessons

  • Designing and implementing data loss prevention policies
  • Designing and implementing In-Place Hold
  • Designing and implementing In-Place eDiscovery

Lab : Designing and implementing messaging compliance

  • Designing messaging compliance
  • Implementing data loss prevention
  • Implementing In-Place eDiscovery
  • Comparing messaging policy and compliance options

After completing this module, students will be able to:

  • Design and implement data loss prevention.
  • Design and implement In-Place Hold.
  • Design and implement In-Place eDiscovery.

Module 10: Designing and implementing messaging coexistenceThis module explains how to design and implement federation. It also explains how to design coexistence between Exchange Server organizations. Finally, it explains how to design and implement cross-forest mailbox moves.Lessons

  • Designing and implementing federation
  • Designing coexistence between Exchange organizations
  • Designing and implementing cross-forest mailbox moves

Lab : Implementing messaging coexistence

  • Implementing message-routing coexistence
  • Migrating user mailboxes

After completing this module, students will be able to:

  • Design and implement federation.
  • Design the coexistence between Exchange Server organizations.
  • Design and implement cross-forest mailbox moves.

Module 11: Upgrading to Exchange Server 2019This module provides an overview of the options you have when choosing to implement Exchange Server 2019, and provides details on how to upgrade an existing Exchange Server 2013 or Exchange Server 2016 organization to Exchange Server 2019.Lessons

  • Planning an upgrade from previous Exchange Server versions
  • Implementing the upgrade from previous Exchange Server versions

Lab : Upgrading from Exchange Server 2013 to Exchange Server 2019

  • Documenting the Exchange Server 2013 organization
  • Deploying Exchange Server 2019
  • Upgrading from Exchange Server 2013 to Exchange Server 2019
  • Removing Exchange Server 2013

After completing this module, students will be able to:

  • Plan an upgrade to Exchange Server 2019.
  • Implement the upgrade to Exchange Server 2019.

Module 12: Planning a hybrid Exchange Server deploymentThis module explains the basics of a hybrid deployment and how to plan for authentication in a hybrid deployment. It also explains how to implement Microsoft Azure Active Directory (Azure AD) Connect, a hybrid development, and advanced functionality for hybrid deployments.Lessons

  • Basics of a hybrid deployment
  • Planning and implementing a hybrid deployment
  • Implementing Azure AD Connect
  • Implementing a hybrid deployment
  • Implementing advanced functionality for hybrid deployments

Lab : Planning a hybrid Exchange deployment

  • Creating a plan for hybrid Exchange deployment

After completing this module, students will be able to:

  • Explain the basics of a hybrid deployment.
  • Plan for authentication in a hybrid environment.
  • Implement Azure AD Connect.
  • Implement a hybrid deployment.
  • Implement advanced functionality for hybrid deployments.

 

Exam Track

You'll sit the following exam during the course at the Firebrand Training Centre, covered by your Certification Guarantee :

70-345: Designing and Deploying Microsoft Exchange Server 2016

You'll be tested on the following skills:

  • Plan, deploy, manage and troubleshoot mailbox databases (15-20%)
  • Plan, deploy, manage and troubleshoot client access services (15-20%)
  • Plan, deploy, manage and troubleshoot transport services (15-20%)
  • Plan, deploy and manage an Exchange infrastructure, recipients, and security (15-20%)
  • Plan, deploy and manage compliance, archiving, eDiscovery and auditing (10-15%)
  • Implement and manage coexistence, hybrid scenarios, migration and federation (10-15%)

To achieve the MCSE: Productivity certification, you are required to pass exam 70-345 as well as the exams aligned to one of the following MCSA:

What's Included

Included:

  • MOC 20345-1B: Administering Microsoft Exchange Server 2016/2019
  • MOC 20345-2B: Designing and Deploying Microsoft Exchange Server 2016/2019

Please note: You'll sit the Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this course, you must have attended the following courses or have equivalent knowledge to:

  • A+
  • Network+
  • 2028A Basic Administration of Microsoft Windows 2000

In addition, you should already have the following technical knowledge and professional experience:

  • A minimum of two years experience with:
    • Any version of Exchange Server
    • Active Directory Domain Services (AD DS)
    • Name resolution including Domain Name Systems
    • Administering Windows Server, including Windows Server 2012 R2 or Windows Server 2016.
  • A minimum of six months experience working with:
    • Exchange Server 2013 or Exchange Server 2016
  • An understanding of:
    • TCP/IP and networking concepts
    • Security concepts such as authentication and authorisation
    • Simple Mail Transfer Protocol (SMTP)
    • Public key infrastructure (PKI) technologies, including Active Directory Certificate Services (AD CS)
    • Windows Powershell
    • Windows Server 2012 R2 or later
    • AD DS; including planning, designing, and deploying

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

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Course Dates

Microsoft - MCSE: Productivity (Exchange Server 2016/2019)

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10.2.2025 (Monday)

15.2.2025 (Saturday)

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23.7.2025 (Wednesday)

28.7.2025 (Monday)

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