Microsoft MCSA: Microsoft Dynamics 365 - Only 7 Days

Why

Seven reasons why you should sit your MCSA Dynamics 365 course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be MCSA Dynamics 365 certified in just 7 days. With us, you’ll be MCSA Dynamics 365 trained in record time
  2. Our MCSA Dynamics 365 course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass MCSA Dynamics 365 first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more MCSA Dynamics 365. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn MCSA Dynamics 365 faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying MCSA Dynamics 365 with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 68,075 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study MCSA Dynamics 365 courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

Get the skills to upgrade, configure and customise Microsoft Dynamics 365 on this 7 day accelerated MCSA: Microsoft Dynamics 365 course.

Your expert Microsoft Certified Trainer (MCT) will immerse you in the course using Firebrand's unique Lecture | Lab | Review technique. You'll get hands-on experience covering topics including:

  • Configuring Microsoft Dynamics 365 settings, security and email services
  • Administering the Microsoft Dynamics 365 environment
  • Integrating Microsoft Dynamics with other applications
  • Create and manage Microsoft Dynamics 365 solutions

Your accelerated course will prepare you for exams MB2-715 and MB2-716. You will sit these on-site during the course, covered by your Certification Guarantee.

Earning your MCSA: Microsoft Dynamics 365 certification demonstrates you have the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator. It also acts as the first step towards earning the MCSE: Business Applications certification.

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Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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Microsoft Dynamics 365 customer engagement Online Deployment


Create a Customer Organisational Structure

  • Support the Microsoft Dynamics 365 client environment - Validate minimum browser requirements for devices utilisng the web interface to access Microsoft Dynamics 365, ensure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook with Dynamics 365 App for Outlook installed, manage phone and tablet client environments
  • Deploy Microsoft Dynamics - Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging, and subscription model based on the needs of the organisational environment; create a deployment plan to meet organisational considerations
  • Import data into the Microsoft Dynamics 365 environment - Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, manage large volume migrations with the Data Loader service
  • Manage the Microsoft Dynamics 365 environment - Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronisation within hybrid environments with Active Directory Federation Services (ADFS), configure administrative access, assign roles

Administer the Microsoft Dynamics 365 Environment

  • Deploy instances - Deploy appropriate number and types of instances for designated environments, deploy sandbox and production instances, configure and edit instance properties
  • Manage instances - Switch an instance, reset an instance, delete an instance, copy an instance, manage regions and multiple tenant environments, manage storage and resources, manage administrative email notifications
  • Manage updates - Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates; schedule updates

Integrate Microsoft Dynamics with Other Applications

  • Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics - Configure Exchange server synchronisation for incoming and outgoing traffic, manage folder based tracking flows, manage SharePoint integration, enable OneDrive for Business, configure control access and folder structure for SharePoint
  • Integrate other Microsoft Online Business Solutions with Microsoft Dynamics - Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer integration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integration
  • Integrate customised and third party applications with Microsoft Dynamics - Configure and manage app modules, create customised function apps with App Designer, create site maps by using Design App Mapper, obtain access to additional apps through App Source and Power Apps

Manage Microsoft Outlook and Mobile Environments

  • Integrate Microsoft Dynamics 365 with Outlook - Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Microsoft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 365 for Outlook to connect to multiple instances, configure synchronised fields, perform basic functions using the Microsoft Dynamics 365 App for Outlook interface
  • Manage and configure mobile apps for Microsoft Dynamics 365 - Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 365 for Phones and Tablets, configure entities and security privileges, manage CRM forms and dashboards

Microsoft Dynamics 365 Customisation and Configuration


Configure Microsoft Dynamics 365

  • Configure Microsoft Dynamics 365 settings - Configure auditing, document management, and collaboration; configure administration settings; perform data management tasks; perform user management; implement themes
  • Manage Microsoft Dynamics 365 security - Identify security roles, define permissions and privileges, configure access levels, configure security roles, assign security roles, implement multiple security roles, manage access, implement the standard security model and hierarchy security, configure business units, manage teams
  • Configure email services - Identify integration options, configure email server profiles and default organisation email settings, enable server-side email synchronisation, enable folder tracking, map exchange folders, set up and configure the CRM App for Outlook
  • Integrate Microsoft Dynamics 365 with other Office 365 offerings - Select the appropriate Office 365 group integration, create and configure Office 365 groups, integrate Microsoft Dynamics 365 and SharePoint, enable linking to OneNote files, set up and configure OneNote integration, configure OneDrive integration

Implement Microsoft Dynamics 365 entities, entity relationships, and fields

  • Manage Microsoft Dynamics 365 entities - Manage entity ownership, manage entity properties, configure system entities, describe activity entities, configure entity ownership and entity properties, implement managed properties, configure custom entities and security roles, delete entities
  • Implement entity relationships - Define relationship types, create relationships, configure cascading rules, identify types of cascading behavior, work with hierarchical data, configure entity mapping, create connections and connection roles
  • Define and configure Microsoft Dynamics 365 fields - Identify field types, define field naming requirements, configure field properties and field display formats, implement option sets and two option fields, configure lookup fields and customer fields
  • Configure field customisations - Configure fields, configure field properties, use calculated fields, use rollup fields, configure global option sets, create alternate keys, configure field security and security roles, use status and status reasons, identify status reason transitions

Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualisations

  • Create and manage Microsoft Dynamics 365 solutions - Recommend usage patterns for Microsoft Dynamics 365 solutions, identify solution components, identify solution types, create managed and unmanaged solutions, configure publishers and versions, manage multiple solutions, import and export solutions
  • Customise Microsoft Dynamics 365 forms - Identify Microsoft Dynamics 365 form types, build a form, use specialised form components, implement access teams and subgrids, create editable grids, work with navigation, use multiple forms
  • Implement Microsoft Dynamics 365 views and visualisations - Identify view types; create, modify, manage, and delete views; customise views; create system and personal charts; identify chart types that can be combined; use available series aggregation types; customise charts; import and export charts; create dashboards and dashboard components; customise dashboards; control access to dashboards
  • Configure Microsoft Dynamics 365 for mobile devices - Deploy the mobile client, identify available entities for the mobile client, configure mobile navigation, design mobile form layout, create custom controls, hide mobile form content, create multiple forms, create mobile views and activity lists

Implement business rules, workflows, and business process flows

  • Implement and manage business rules - Determine when to use business rules; describe business rule scopes; identify actions that trigger business rules; configure business rules, conditions, and actions
  • Implement and manage workflows, dialogs, and custom actions - Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
  • Implement and manage business process flows - Identify business flow components; enable business process flows; implement steps, stages, and categories; implement flows that use multiple entities; use conditional branching; implement role-driven business process flows; run workflows

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Exam MB2-715 Microsoft Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam MB2-716 Microsoft Dynamics 365 Customisation and Configuration

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

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Interested? See prices or call +27 87 550 2195

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

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Before attending this course, it is recommended you have the following:

  • Basic experience of using Windows applications
  • Basic knowledge of sales, marketing, and customer service roles in a business
  • Basic knowledge of common Microsoft Dynamics CRM record types is preferred

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on +27 87 550 2195 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call +27 87 550 2195

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Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 68,075 students and asked them all to review our Accelerated Learning. Currently, 96.73% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Great way to study in an intensive learning environment without the distractions often attributed to E Learning."
Daniel Middleditch, React Computer Partnership. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (1/12/2018 to 3/12/2018)

"Its Good."
Lyndon Martin, Nottinghamshire Healthcare. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"I will happily use firebrand again the staff and the teachers are great, its hard work but completely worth it. "
Anonymous. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"I love training at Firebrand. As a consultant, every day matters as you do not get paid if you do not work. The immersive bootcamp allows myself to cover twice the material in half the time. I also like getting into my bubble by it being residential so I can focus on absorbing and recalling. Great having the test centre onsite.. Maximises exam cram time. Thank you FB Wyboston."
Roy Casella, Designated. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"I enjoyed my course at Firebrand. The trainers are friendly and extremely knowledgeable. This was my first experience of Microsoft exams and I would not hesitate to recommend Firebrand for anyone looking to achieve certification."
Darren Conley, Nicander Ltd.. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Studying with Firebrand is tough, theres no getting away from the fact that the days are long and full of content, however, the trainers are knowledgeable and the training is delivered professionally, in excellent facilities."
Rob Sims. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Great experience and staff, training setup and instructor."
K.W., Midwich Ltd. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"Course had plenty of useful information and very helpful."
Connor Venton, Ringway Jacobs. - Microsoft MCSA: SQL Server 2016 - Business Intelligence Development (5 days) (26/11/2018 to 30/11/2018)

"My experience of this intensive course was a good one! This was due to my instructor who was so helpful and engaged us all from the beginning to the end. Thanks to the instructor for being an amazing , intelligent , funny and caring instructor"
Louise-Clair Elliot, Freightliner. - Microsoft MCSA: BI Reporting (4 days) (22/11/2018 to 25/11/2018)

"This is how training should be imparted especially the accelerated approach. Thanks a ton."
Sanjeev Putla, NA. - Microsoft MCSA: BI Reporting (4 days) (22/11/2018 to 25/11/2018)

"Intense but worth it"
R.V.. - Microsoft Dynamics AX 7 Financials (5 days) (19/11/2018 to 23/11/2018)

"Different type of training and it was intense. Covered many topics in express speed. It was a good learning experience. "
John Jesudason. - Microsoft Managing SharePoint Server 2016 (6 days) (19/11/2018 to 24/11/2018)

"The instructor is a great trainer that will help you understand SharePoint much better and get certified."
Anonymous. - Microsoft MCSE: Productivity (SharePoint Server 2016) (6 days) (19/11/2018 to 24/11/2018)

"I have learn a lot of new things in a short time."
A.P.. - Microsoft MCSA: Web Applications (Developing ASP.NET MVC Web 5 Applications) (3 days) (20/11/2018 to 22/11/2018)

"Great Teacher, Interesting Courses and the instructor Is the best"
Jo Van Vosselen. - Microsoft MCSA: Web Applications (Developing ASP.NET MVC Web 5 Applications) (3 days) (13/9/2018 to 15/9/2018)

"Another great course with the instructor. Very enjoyable and pleasant, lots of knowledge transfer and helpful real-life cases where to apply these techniques. I'm looking forward for another course in the future with him."
Christian Dornetto, CRM Dynamics Ltd. - Microsoft MCSA: Web Applications (Developing ASP.NET MVC Web 5 Applications) (3 days) (20/11/2018 to 22/11/2018)

"Very efficient training course."
Adel Flici, London Metal Exchange. - Microsoft Specialist: Dynamics 365 Customisation and Configuration (4 days) (14/11/2018 to 17/11/2018)

"Great course, and really engrossing way to learn."
Ben Lewis, Kagool. - Microsoft Implementing Microsoft Azure Infrastructure Solutions (3 days) (14/11/2018 to 16/11/2018)

"The instructor was great yet again. teaching subjects that are not covered, but allows for a better understanding of the course. Highly recommend. "
Anonymous. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The course was delivered well and taught a broad range of skills, both exam related and functional."
Anonymous. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The courses are very well structured at Firebrand, the instructors are patient and helpful. "
B.M.. - Microsoft Querying Data with Transact-SQL (3 days) (5/11/2018 to 7/11/2018)

"My trainer was very very helpful"
J.T.. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"Overall I feel that the course was very well presented and the trainer was a great instructor, He explained everything in great detail. I hope to get this instructor in future courses."
T.P., GES. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"I enjoyed the way the instructor taught, he used a more interactive method that increased my understanding"
Tom Macdonald. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The instructor was very good to learn with. Went through at a quick enough pace not to be boring. Very interactive and easy to ask questions and get responses. Was better than just going through and learning what the book says to pass the exam, as you wouldn't learn anything other than passing. This course will be beneficial to me in the future as I now know more about the area of the course. "
Bradley Tweddle, Citrix R & D. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"Value for money with quality tutoring, good learning material, good accommodation, good surroundings, result oriented, etc."
Venkata Thummalapenta, ukpowernetworks. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"Great training experience!"
Arran Trouse, nTrust Systems Ltd. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"Intense but a great way to learn. Great instructor who help not just in the course but will help with preparing mentally for the exams."
Simon Gilson, Prodrive IT. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The training through firebrand was all in all a good experience. The instructor was a brilliant tutor who made sure we were all engaged. I feel as though the course needed an extra day in each subject for the information to sink in properly, and the one main issue I had was that the course resources were outdated for the exams we were sitting which made it harder to revise, but the trainer did recognise this and put some material into his lessons to try and overcome this. "
M.G., utilita. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The week spent at Firebrand has been very helpful and although there is a only a short amount of time to learn a lot of content, we were given plenty of opportunity to ask questions and even go into more depth, the course has been very helpful and I feel that I learnt a great deal in a short amount of time."
T.P., GES. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The course is intense but well worth it, i came with a 0% knowledge and left with a lot of information in my head and a couple of certificates as well. "
Alejandro Brea Capeans. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"Excellent trainer and course delivery, well worth it for fast track qualifications, but be aware of the intense long days."
Anonymous. - Microsoft MTA Security, Windows Server Administration & Networking (6 days) (5/11/2018 to 10/11/2018)

"The instructor is a humorous and knowledgeable instructor. She has mastered that art of keeping the student engaged by using a mixture of theory, labs and breaks – although she has trouble spelling the word colour! :O)"
Anonymous. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (5/11/2018 to 10/11/2018)

"The instructors are always knowledgeable but the courses wont make you a superior developer alone."
Anonymous. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (5/11/2018 to 10/11/2018)

"Quick to the point training, with plenty of breaks and time to learn."
Anonymous. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (5/11/2018 to 10/11/2018)

"Very experienced trainer"
Hannes Kopitz, Fresenius Kabi. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (5/11/2018 to 10/11/2018)

"Excellent facilities and learning environment. Very knowledgeable and experienced tutor. Very intense, but also very enjoyable."
Joe Lower, ArjoWiggins Chartham Ltd. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (5/11/2018 to 10/11/2018)

"Software was correctly setup, and I learnt a lot! I would highly recommend this course!"
Anonymous. - Microsoft MCSA: SQL Server 2016 - Database Development (6 days) (5/11/2018 to 10/11/2018)

"Firebrand have a great facilities and staff. We have invested significantly this year in training for all out production staff and they have all come away with positive comments. Lucid developers will be coming back again."
Adrian Lloyd-Owen, Lucid Partnership LLP. - Microsoft MTA Software Development Fundamentals (2 days) (8/11/2018 to 9/11/2018)

"A lot of information to take in 2 days, but it came to no shock as that what was expected, and what I signed up for. I do believe I would benefit more if the course was delivered in 3 days rather than two. That way we could put into practice what we had learnt. We didn't have much time to do actual coding, but it was a great starting point and gave me the boost I needed. The instructor was knowledgeable in the field and answered any questions I had. "
Ria Hilfi, N/A. - Microsoft MTA Software Development Fundamentals (2 days) (8/11/2018 to 9/11/2018)

"Our course instructor was very personable."
Anonymous. - Microsoft MTA Software Development Fundamentals (2 days) (8/11/2018 to 9/11/2018)

"The course moved at a good pace. I learnt and reinforced a lot of information."
Anonymous. - Microsoft MTA Software Development Fundamentals (2 days) (8/11/2018 to 9/11/2018)

"A nice, informative atmosphere to study the course you have elected to take, complete with experienced instructors."
Richard Swann, Yesss Electrical Ltd. - Microsoft Programming in C# (4 days) (25/9/2018 to 28/9/2018)

"A great, informative atmosphere to study the course you have elected to take, complete with experienced mentors."
Connor Hyde, Yesss Electrical Ltd. - Microsoft Programming in C# (4 days) (25/9/2018 to 28/9/2018)

"Good environment for learning."
Steven Barker, Nicander Ltd. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"Great course. Intense training but a fast way to learn. Trainers are knowledgeable and positive which helps with the long days involved. "
C.B.. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"If time is of the essence."
Adrian Taplin, Contractor. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"I was unsure I would pick a lot of knowledge about SQL as my previous experience was not good. However, the teaching style and pace has really given me the chance to absorb everything I need to become more knowledgeable in database administration. I will definitely leave this course with a broad understanding of SQL DBA, and I thank the instructor for helping me with this area."
Jonathon Kindred, Optionis. - Microsoft MCSA: SQL Server 2016 - Database Administration (6 days) (17/9/2018 to 22/9/2018)

"I think Firebrand offers a very good and efficient concept to prepare for an exam in a very short period of time."
Anonymous - Microsoft Dynamics 365 for Sales (3 days) (3/9/2018 to 5/9/2018)

"Good value."
Shankar Natesan. - Microsoft Dynamics 365 for Sales (3 days) (3/9/2018 to 5/9/2018)

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