Project Management skills and knowledge

Interpersonal Skills

Effective management of interpersonal relationships during projects involves:

• Communication
• Building Trust
• Influencing
• Organising self/others
• Leadership
• Decision Making
• Motivation
• Coaching/Mentoring
• Awareness – political / cultural
• Negotiation
• Team Building
• Managing Conflicts
• Problem solving

Read: Appendix X3

Required management knowledge and skills

• Purchasing and Procurement
• Contracts and Commercial Law
• Information Technology
• Sales and Marketing
• Manufacturing and
• Distribution
• Logistics and Supply Chain
• Health and Safety
• Strategic, Tactical and Operational Planning
• Financial Management and Accounting
• Organisational Structures, Organisational Behaviour
• Human Resources and
• Personnel
• Compensation, Benefits and Career Management

The PM needs to have an understanding of all these areas, does that excite you?

Organisational Influences on projects

Culture – common experiences include:

• Vision, Mission, Values, Beliefs, Expectations
• Rules, Policies, Processes, Procedures, Ways of Working
• Systems for Reward, Compensation and Benefits, Attendance, Motivation, Recognition
• Leadership, authority and hierarchy, relationships

Work ethics, hours of working

Shared Vision, Mission, Values Systems in place:

• conduct
• attendance
• promotions
• reward
• compensation
• motivation
• recognition
• procurement
• room hire
• claiming expenses
• career progression
• pool cars

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