ITIL is the most widely accepted approach to IT service management in the world, providing you with a proven set of best practices. Now learn how to boost the effectiveness of ITIL within your business and get ITIL Practitioner certified twice as fast as traditional training.
On this accelerated two day ITIL Practitioner course, you’ll focus on Continual Service Improvement (CSI) - a fundamental lifecycle stage in ITIL - and prove you can apply ITIL concepts effectively in your organisation.
Whereas ITIL Foundation introduces relevant ITIL concepts, the ITIL Practitioner certification will teach you how to adopt and adapt ITIL within your organisation.
You’ll also learn how to:
The ITIL Practitioner has been developed to help you increase the value of ITIL within your business. On this accelerated course, you’ll sit the ITIL Practitioner exam onsite and get certified.
On this course, you will earn a total of 11 PMI PDUs for PMP certification maintenance, with the following subtotals:
Thynk ATO of AXELOS Limited offers the ITIL® Foundation and Practitioner Version 3 courses on this page and is a registered trade mark of AXELOS Limited. All rights reserved.
See prices now to find out how much you could save when you train at twice the speed.
See prices now to find out how much you could save when you train at twice the speed.
Thynk ATO of AXELOS Limited offers the ITIL® Foundation and Practitioner Version 3 courses on this page. These courses are a registered trade mark of AXELOS Limited. All rights reserved.
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.
1. Introduction
2. Concepts and definitions
3. ITSM guiding principles
4. CSI approach
5. Critical competency - Using metrics and measurement Define critical success factors (CSFs) using a relevant hierarchical approach:
6. Critical competency - Communicating effectively
7. Critical competency - Using organisation change management techniques
You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:
Thynk ATO of AXELOS Limited offers the ITIL® Foundation and Practitioner Version 3 courses on this page. These courses are a registered trade mark of AXELOS Limited. All rights reserved.
Thynk ATO of AXELOS Limited offers the ITIL® Foundation and Practitioner Version 3 courses on this page. These courses are a registered trade mark of AXELOS Limited. All rights reserved.
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on 080 80 800 888.
There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.
Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
To achieve the ITIL Practitioner certification, you must pass the ITIL Version 3 Foundation exam.
Thynk ATO of AXELOS Limited offers the ITIL® Foundation and Practitioner Version 3 courses on this page. These courses are a registered trade mark of AXELOS Limited. All rights reserved.
Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.
Just call us on 080 80 800 888 and speak to one of our enrolment consultants.
Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.
Start |
Finish |
Status |
Book now |
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11/12/2019 (Wednesday) |
12/12/2019 (Thursday) |
Limited availability |
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31/3/2020 (Tuesday) |
1/4/2020 (Wednesday) |
Open |
Here's the Firebrand Training review section. Since 2001 we've trained exactly 72,589 students and asked them all to review our Accelerated Learning. Currently, 96.76% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"I really enjoyed the course , the location is fantastic and the food is amazing!"
S.S.. (30/5/2019 to 31/5/2019)
"The course is excellent in terms of providing the information you need without reading the slides word for word. Real life examples help solidify the learning."
Nick Hill. (30/5/2019 to 31/5/2019)
"Firebrand is a great environment to learn and grow. All the staff are welcoming and helpful."
Anonymous. (7/10/2019 to 8/10/2019)
"Course was made really interesting by interaction and useful tips throughout."
Anonymous. (7/10/2019 to 8/10/2019)
"Interesting training and lots of useful exam tips."
Anonymous. (7/10/2019 to 8/10/2019)
Think you are ready for the course? Take a FREE practice test to assess your knowledge!